Expeditors International of Washington Inc

Import Transportation Manager

Expeditors International of Washington Inc • $70K — $95K *
Grapevine, TX 76051In-Person
Transportation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in the logistics and import/export industry
  • Strong interpersonal and communication skills with proven negotiation abilities
  • Competence in Microsoft Office, especially Excel, for data analysis
  • Self-motivated with emotional resilience and integrity
  • Industry-specific qualifications or degree in a relevant field preferred

Responsibilities

  • Identify and mentor key staff, including succession planning for departmental leadership
  • Create and update the department business plan and organizational chart for operational growth
  • Monitor and improve departmental KPIs like shipments per desk and expense ratios
  • Develop strong vendor relationships and evaluate performance periodically
  • Conduct weekly sales and retention activities, documenting results for strategic insights

Benefits

  • Paid vacation, holidays, and sick time
  • Comprehensive health insurance plan
  • Life insurance coverage
  • Employee stock purchase plan for equity involvement
  • Training and development opportunities for professional growth
  • Career advancement prospects within the company
  • Incentives for employee referrals through bonus programs
Full Job Description
Job Description

PURPOSE

To further develop the import products in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company's policy and procedures.

KEY RESPONSIBILITIES:

People:
  • Identify, develop, and mentor your No. 2.
  • Review and conduct staff appraisals timely, and at a minimum once per year per employee.
  • Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans.
  • Ensure and assist supervisors and key staff with goal setting and monitoring.
  • Conduct regular interviews with potential new personnel.
  • Plan for and hold effective weekly department meetings with team.
  • Review department goals and business plan periodically with staff to ensure by-in and accountability.
  • Meet company standards of 52 hours training per year, including as needed management/leadership training

Operations:
  • Create and maintain an effective department organization chart, which is designed for flexibility and growth
  • Prepare, execute, monitor and update at regular intervals the business plan for the department
  • Monitor and improve key departmental productivity indicators including but not limited to:
    • Shipments Per Desk (SPD)
    • Revenue Per Desk (RPD)
    • Expense Per Desk (EPD)
    • Revenue Per Shipment (RPS)
    • Revenue to Expense ratio
    • Excel measurements
  • Instill and foster a climate of compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.
  • Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.
  • Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.
  • Ensure the system reports including but not limited to the below list are utilized at the level of frequency mentioned in order to effectively manage operations:
    • Daily Exception Status Report - STAT 1 for Air Import - (Daily)
    • SHIPMENTS LOGGED ELECTRONICALLY - SLE Report (Daily)
    • CONSOLS NOT SETTLED Report - (Daily)
    • INVOICES NOT BILLED Report (Daily)
    • ADDITIONAL BILL - MALCOLM Report (weekly)
    • TIMING / CYCLE TIME Report - (monthly to measure key event timings or as needed by customers)
  • Build and maintain strong relationships with vendors (airlines, trucking companies, and others).
  • Work to be our vendors lowest cost customer promoting shipper built units by origins, and other creative local market solutions to lower overall cost for both parties.
  • Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed.
  • Regularly read and review business and trade journals and attend industry events to further market and industry knowledge.

Customers
  • Actively develop business for department through active involvement in sales and retention process and close coordination with sales department.
  • Complete 5 Sales and/or Retention Calls per week and ensure they are documented in the Team Sell database.
  • Ensure Quality Management Reviews and scorecards (QMRs) are completed with your regular customers.
  • Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global.
  • Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer.
  • Take an active role in the transition of new business/ updates to existing business.

Finance:
  • Assist District Manager with preparation of annual department budget.
  • Meet monthly with District Manager to review department financial PnL and productivity results and goals.
  • Attend Accounts Receivable meetings and proactively work to maintain accounts payment within 30 days.
  • Ensure company credit procedures are followed and utilized effectively.
  • Manage accounts payable to vendors (airlines, truckers etc.) utilizing BNP.
  • Manage intercompany accounting discrepancies via AJAX report.
  • Review Daily Branch Revenue report (Daily).
  • Ensure any contracts, vendor, customer or other, are reviewed in accordance to company contract policies prior to being signed.
  • Follow company capex procedure for the purchasing of any equipment for your staff or department.
  • Utilize TOP 20 ACCOUNTS and CLIENT REVENUE reports to continually evaluate the development of you departmental client base and the revenue distribution amounts and % of top clients, and work towards goal of balanced customer base (no more than 10% revenue by one customer)

Compliance:
  • Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.
  • Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
  • Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.

Culture:
  • Proactively promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Systems
  • Ensure department is using all system tools to their greatest advantage based on your department size and organization. (e.g. using edoc, import database, and other system generated reports to manage by exception)
  • Be open to implementing new system changes and enhancements into your department.
  • Be involved and suggest system/process improvements.
  • Set the tone of this environment within your department.


Qualifications

Knowledge:
  • Expeditors company policies and procedures knowledge
  • A good understanding of Expeditors' products, services and systems
  • Strong market and competition knowledge
  • Graduate of IATA/FIATA introductory course (preferred)

Skills:
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Good Microsoft Office skills (Excel, Word etc.)
  • Proven negotiation skills

Behaviors:
  • Emotional resilience
  • Self-reflecting and open to feedback
  • Initiative and ability to work in autonomy
  • Role model of integrity and pride for all employees
  • Proven leadership attitude and background

Education and experience:
  • Education to degree level or business experience equivalent
  • 4 years of industry specific qualification (country specific).


Additional Information

Expeditors offers excellent benefits:
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus


Videos To Watch
https://youtu.be/Nb32JzNA_y8
https://youtu.be/2DmFu0PZtSY

About Expeditors International of Washington Inc

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 14,600 trained professionals in a worldwide network of over 250 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. At Expeditors, we pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Due to our relationships with local suppliers and global air and ocean partners, we can provide customers with the best routing and pricing options. Our comprehensive, flexible spectrum of services is supported by leading-edge information technology that provides a high level of visibility from end to end. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

Expeditors International of Washington Inc Careers

Join the dynamic team at Expeditors International of Washington Inc, a global leader in logistics and freight forwarding, renowned for its commitment to excellence and innovation. At Expeditors, we offer more than just job opportunities; we provide a platform for professional growth and leadership development within an inclusive culture.

Work You’ll Do

At Expeditors, every position plays a crucial role in our success. We are looking for passionate, curious, and skilled professionals ready to lead and innovate in the logistics industry. Our team benefits from a culture that values diversity and leadership, fostering an environment where everyone can thrive.

Explore Career Paths

Whether you are seeking an entry-level role or a senior management position, Expeditors offers a range of career paths to suit your skills and ambitions. From operations to customer service, our job opportunities span across various functions dedicated to improving global supply chains.

Internship Programs

Kickstart your career with an internship at Expeditors. Our internships provide invaluable hands-on experience, allowing you to apply academic knowledge in real-world scenarios. You will gain insights into our operations and contribute to meaningful projects that drive our company forward.

Professional Development

Invest in your future with Expeditors’ unmatched training and development programs. We are committed to your career growth, offering extensive training, diversity workshops, and leadership courses that prepare you for the next steps in your professional journey.

Networking and Innovation

Join a network of industry leaders and innovators at Expeditors. Our collaborative environment encourages networking and idea-sharing, which are key to fostering innovation and driving the company forward. At Expeditors, you will work alongside the best in the industry, leveraging cutting-edge technology and strategies to solve complex challenges.

Benefits and Culture

Expeditors values the well-being of its team members, offering a comprehensive benefits package that supports both personal and professional growth. Our inclusive culture champions diversity and provides a supportive network where all employees can succeed.

Join Our Team

Ready to advance your career at Expeditors International of Washington Inc? Explore open positions that match your skills and interests. We are continuously hiring and looking for individuals who are driven, creative, and ready to contribute to our team’s success.

Stay Connected

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Prepare for Your Interview

Make a great first impression. Prepare for your interview with us by researching our company, refining your resume, and readying yourself to demonstrate how your experiences align with the values and needs of Expeditors. At Expeditors International of Washington Inc, your career is just the beginning of a journey filled with opportunities for growth and leadership. Join us and help shape the future of global logistics.

SEARCH EXPEDITORS JOBS

Learn more about Expeditors International of Washington Inc
Size
19,070 employees
Market Cap
$16.8 billion
Industry
Transportation
Net Income
$696.1 million
5 Year Trend
+22.1%
Revenue
$10.1 billion
NASDAQ
EXPD
* Ladders Estimates

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