Dollar Tree

Import Manager, Destination Operations

Dollar Tree • $96K — $114K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Supply Chain Management, Logistics, Business, Finance, or related field.
  • 4+ years in import operations or international logistics.
  • 2-3 years of leadership experience, coaching, and managing team performance.
  • Strong knowledge of transportation networks including ocean freight and rail/intermodal operations.
  • Experience with transportation contracts and vendor performance management.
  • Proficient in financial analysis and cost-saving identification.

Responsibilities

  • Lead daily import operations for timely and cost-effective freight movement.
  • Identify and resolve operational issues affecting supply chain performance.
  • Collaborate with stakeholders to develop capacity plans and routing strategies.
  • Develop contingency plans to mitigate supply chain risks.
  • Lead and mentor a team of Import Logistics Analysts.

Benefits

  • Health, Dental, & Vision insurance.
  • 401k plan with matching contributions.
  • Employee Stock Purchase Program.
  • Paid time off and holidays.
  • Educational Assistance and Employee Assistance Program.
Full Job Description
Import Manager, Destination Operations

Your leadership experience, import logistics expertise, and ability to drive operational performance across complex transportation networks make you a great fit for our Import Manager – Destination Operations position. Join our dynamic team and play a key role in leading U.S. import operations, optimizing freight movement, managing logistics partners, and ensuring international shipments move efficiently and cost-effectively from U.S. ports and rail terminals through final delivery to our distribution centers.


About Your Role:

As an Import Manager – Destination Operations at Dollar Tree, you'll lead the day-to-day execution and performance of the company's U.S. import operations. You'll oversee the movement of international freight from U.S. ports and rail terminals through drayage, transload, and final delivery while partnering closely with logistics service providers, ocean carriers, internal transportation teams, distribution centers, Inventory Management, Merchandising, and other Supply Chain partners.


You'll use operational data, financial analysis, and key performance indicators to improve service, manage costs, optimize capacity, mitigate supply chain risks, and drive continuous improvement. You'll also lead and develop a team of Import Logistics Analysts, establishing clear expectations and accountability while supporting their continued growth and development.


Your day-to-day job duties include, but are not limited to, the following:

Import Operations & Freight Management
  • Lead daily destination import operations to ensure the timely, efficient, and cost-effective movement of international freight from U.S. ports and rail terminals through transload, drayage, and final delivery to distribution centers.
  • Proactively identify and resolve operational issues affecting container dwell, transportation capacity, inventory flow, distribution center service, and overall supply chain performance.
  • Partner with internal stakeholders and logistics providers to develop volume forecasts, capacity plans, routing strategies, and contingency plans that support changing business requirements.
  • Collaborate with Inventory Management, Merchandising, Transportation, and other business partners to align logistics capacity with seasonal volume changes, promotional activity, product launches, and shipment forecasts.
  • Develop and maintain contingency plans for potential disruptions involving ports, railroads, carriers, capacity constraints, labor events, weather, and other supply chain risks.

Leadership & Team Development
  • Lead, coach, develop, and mentor a team of Import Logistics Analysts.
  • Establish clear performance expectations, operational priorities, accountability, and development plans for the team.
  • Build a culture focused on operational excellence, collaboration, continuous improvement, and measurable results.
  • Provide direction and support to ensure the team effectively manages operational exceptions and changing business priorities.

Carrier, Vendor & Capacity Management
  • Serve as a primary liaison between ocean carriers, drayage providers, transload operators, third-party logistics providers (3PLs), internal transportation teams, distribution centers, and other business partners.
  • Lead procurement activities, contract negotiations, and performance management for drayage carriers, transload providers, and other destination logistics partners.
  • Manage logistics service providers against contractual requirements and established service-level expectations.
  • Identify and implement corrective actions and improvement opportunities when vendor performance does not meet expectations.
  • Monitor transportation capacity and provider performance to ensure adequate support for current and forecasted import volumes.

Reporting, Analytics & Financial Management
  • Monitor and manage key performance indicators (KPIs), including container dwell, transit time, on-time performance, transportation costs, capacity utilization, vendor performance, and demurrage and detention exposure.
  • Develop reporting and data-driven insights to support leadership decisions related to routing optimization, freight spend, capacity planning, service performance, and vendor management.
  • Oversee freight payment and audit processes to ensure billing accuracy, appropriate cost allocation, timely payment, and identification of cost-recovery opportunities.
  • Compile, analyze, forecast, and present monthly transportation expenses and financial performance to senior leadership.
  • Identify key financial drivers, risks, cost-saving opportunities, and areas requiring corrective action.
  • Drive cost optimization initiatives across drayage, transload, storage, demurrage, detention, rail, and other destination transportation expenses while balancing service and capacity requirements.

Continuous Improvement & Risk Management
  • Lead continuous improvement initiatives focused on reducing container dwell and lead times, improving supply chain visibility, increasing operational efficiency, and strengthening service reliability.
  • Analyze operational data to identify trends, root causes, risks, and opportunities for improvement.
  • Stay current on global and domestic logistics trends, regulatory developments, port and rail conditions, transportation market dynamics, and geopolitical events that could affect international freight movement.
  • Communicate operational risks, financial impacts, service issues, and recommended actions clearly and proactively to leadership and key business partners.
  • Lead cross-functional initiatives designed to strengthen import operations and overall supply chain performance.

Your Required Skills and Experience:
  • Bachelor's degree in Supply Chain Management, Logistics, Business, Finance, or a related field.
  • Four or more years of progressive experience in import operations, international logistics, transportation, or supply chain management.
  • Two to three or more years of leadership or supervisory experience, including responsibility for coaching, developing, and managing team performance.
  • Demonstrated ability to lead teams, establish performance expectations, drive accountability, and achieve measurable operational results.
  • Strong knowledge of international and domestic transportation networks, including ocean freight, ports, rail/intermodal, drayage, transload operations, and third-party logistics.
  • Experience managing logistics service providers, transportation contracts, procurement activities, and vendor performance.
  • Strong financial and analytical skills, including transportation cost analysis, forecasting, budgeting, invoice auditing, and identification of cost-saving opportunities.
  • Demonstrated ability to analyze operational data, identify trends and root causes, and translate findings into actionable business recommendations.
  • Proven ability to lead cross-functional initiatives and effectively influence internal and external business partners.
  • Excellent communication, presentation, problem-solving, and decision-making skills.
  • Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Office applications.
  • Experience working with Transportation Management Systems (TMS), supply chain visibility platforms, reporting tools, and other logistics technologies.
  • Strong organizational and prioritization skills with the ability to manage multiple priorities in a fast-paced, high-volume environment.
  • Ability to proactively manage operational exceptions and make sound decisions when faced with time-sensitive challenges.

Preferred Requirements:
  • Retail, high-volume import, or large-scale distribution network experience.
  • Direct experience with ocean shipping, port and terminal operations, rail/intermodal transportation, drayage, transload operations, and domestic transportation.
  • Experience managing large import volumes across multiple U.S. ports, inland rail locations, transload facilities, and distribution centers.
  • Experience developing and executing transportation RFPs, negotiating carrier and provider agreements, and managing transportation spend.
  • Experience with container visibility, dwell management, demurrage and detention mitigation, and import transportation cost optimization.

Start Rate = $96,000 - $114,500 based on experience plus 20% bonus and equity.


The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.


Our success is a team effort —

when we reach our goals, you'll be eligible for a yearly bonus!


Your Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program
  • Retirement plans with matching contribution
  • Employee Stock Purchase Program
  • Educational Assistance
  • Access to PerkSpot, an employee discount platform for goods and services
  • And much more!

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.


Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Full time

500 Volvo Parkway,Chesapeake,Virginia 23320

Transportation

Dollar Tree

About Dollar Tree

Dollar Tree is a chain of discount stores that carries a variety of merchandise including housewares, glassware, dinnerware, cleaning supplies, candy, snacks, food, health and beauty, toys, gifts, gift bags and wrap, party supplies, stationery, craft supplies, teaching supplies, books, seasonal décor, and more for $1 or less.

Dollar Tree Careers

Joining Dollar Tree's vibrant team offers more than just a job; it opens the door to a wealth of job opportunities and a promising career path in the retail industry. As a crucial player in cost-effective retailing, Dollar Tree provides a dynamic platform for both seasoned professionals and those at the start of their career journey.

Work You’ll Do

At Dollar Tree, every position is a chance to experience growth through innovation and leadership. Our team members are encouraged to lead projects and initiatives that redefine the norm and foster significant advancements in the retail sector. With a culture rooted in collaboration and diversity, we offer a workplace where ideas flourish and inclusivity is the norm.

Explore Professional Development

Dollar Tree is committed to the professional growth of its employees through robust training programs and leadership development opportunities. Our focus on internal promotion and career advancement ensures that every team member has the tools they need to succeed and climb the career ladder within the company.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. Dollar Tree is a leader in developing cost-effective solutions that don’t just follow market trends but set them. Here, your skills in networking, creativity, and strategic thinking will be honed to perfection.

Be Part of a Diverse and Inclusive Team

Diversity and inclusion are more than just buzzwords at Dollar Tree; they are integral to our company culture. We believe in empowering our employees by respecting and valuing what makes them unique. This commitment is reflected in our diversity training programs, which are designed to foster an inclusive environment that promotes career longevity and satisfaction.

Internship Opportunities

For those new to the workforce, Dollar Tree’s internship programs offer a gateway to full-time employment and a firsthand look at the retail industry's fast-paced nature. Interns at Dollar Tree gain invaluable experience, working alongside seasoned professionals and participating in projects that impact our business on a global scale.

Benefits That Support Your Life and Growth

Choosing a career at Dollar Tree means access to competitive benefits designed to support you both professionally and personally. From health and wellness plans to educational assistance, we ensure our team members receive the support they need to achieve their best at work and beyond.

Join Our Team

Are you ready to take the next step in your career? Explore the available positions at Dollar Tree where your skills and passion can lead to exceptional opportunities. Whether you’re applying for your first job or seeking a leadership role, your journey towards a fulfilling career starts here.

Stay Connected

Keep up to date with the latest at Dollar Tree by following our careers blog. Gain insights from our team, learn about our innovative practices, and stay informed about upcoming job opportunities and company news.

Apply Now

Ready to make a difference? Submit your resume, complete your profile, and prepare for an interview where you can showcase your unique abilities and learn more about the exciting career paths at Dollar Tree.

SEARCH DOLLAR TREE JOBS

Join us at Dollar Tree, where opportunities to thrive are endless, and every employee plays a critical role in our success. Let’s grow together in a company that values innovation, leadership, and a commitment to diversity and professional growth.
Learn more about Dollar Tree
Size
61,886 employees
Market Cap
$31 billion
Industry
Net Income
$1.3 billion
Founded
1986
5 Year Trend
+4.9%
Revenue
$25.5 billion
NASDAQ

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