IQVIA

Implementation Specialist

IQVIA • $104K *
Carlsbad, CA 92009In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business or related field
  • 5 years' experience in management or project management
  • Strong written and oral communication skills in English
  • Familiarity with Microsoft Word and MS Outlook
  • Availability for flexible hours as needed
  • Commitment to diversity and equal opportunity employment
  • Interest in career advancement towards management or business development

Responsibilities

  • Promote quality through expert understanding of the Novasyte process
  • Coordinate client-specific requirements with internal teams
  • Establish a success roadmap for the first 90 days post-launch
  • Consult with clients on recruitment profile and strategy
  • Direct client training programs alongside IQVIA MedTech consultants
  • Develop deployment strategy for new consultants in the field
  • Monitor program KPIs during initial launch period
  • Conduct Quarterly Business Reviews to evaluate program success

Benefits

  • Opportunities for professional growth and advancement
  • Collaborative work environment across multiple departments
  • Engagement in client-facing roles for hands-on experience
  • Supportive of diversity and equal opportunity employment practices
Full Job Description
The Implementation Specialist will work cross-functionally with the Sales and Operations Departments to oversee all aspects of the client implementation process from initiation to transition to Operations. The Implementation Specialist will work to ensure a positive client experience during implementation and the first 90 days of a new program launch. This individual is responsible for applying expert knowledge of the implementation of large program process, providing strategic direction, and ensuring all information is provided across departments to ensure a successful launch.

Help to develop an in-depth understanding of the recruitment needs, training curriculum with the client as well as a roadmap to program launch and deployment post training. The Implementation Specialist will also work alongside the Finance Department to ensure that all processes pertaining to billing and invoicing are outlined. Attend new client training events and program launches. Establish a successful first 90 days to drive additional business within the client that IQVIA MedTech has partnered with.

Position Responsibilities:

  • Promote quality through the expert understanding of the Novasyte process
  • Work closely with internal partners (Sales, Operations, Finance, HR) to ensure client-specific requirements are planned appropriately and executed
  • Establish a road map for success within the first 90 days of a new client program launch
  • Consult with the client to develop recruitment profile and strategy and coordinate specifics with the Operations Team
  • Consult with the client to provide strategic direction on training programs and curriculum for new program launches
  • Attend and direct new client training programs with IQVIA MedTech consultants
  • Consult with the client to develop a strategy for deployment of new Novasyte consultants in the field after a training program
  • Monitor program KPI's and progress through the first 90 days of program launch
  • Develop Quarterly Business Reviews with the Sales Team to review the First 90 Days of a new program launch
  • Work closely with Quality team to help drive, implement and maintain IQVIA's commitment to its Quality Management System and Quality Objectives


Preferred Skills/Qualifications:

  • Have a Bachelor's degree in Business related field or Project Management
  • Have at least 5 years' experience in management or project management
  • Be available to work before/after typical office hours as work may demand
  • Possess strong written and oral English communication skills
  • Be familiar with Microsoft Word and MS Outlook (or similar email application)
  • Be comfortable sitting at a desk for long periods of time making numerous phone calls and answering emails throughout the day
  • Have a desire to work in a fast growing environment, and be capable of using good judgment when communicating, interviewing and working with other employees
  • Be supportive of diversity, equal opportunity employment and the basics of employment law
  • Be interested in a career path leading into management, business development and sales
  • Phone Skills, Recruiting, Interviewing Skills, People Skills, Supports Diversity, Employment Law, Results Driven, Professionalism, Organization, Project Management, Judgment


The potential base pay range for this role is $50 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

About IQVIA

Innovex offers superior and creative advice to corporations. In addition, they raised venture capital for our own affiliate companies, in addition to having assisted clients in fund-raising efforts, new venture outreaches, and financing. Their engineers and technical staff offer varied backgrounds in manufacturing, high tech, product design, quality control, safety, biomechanics, and robotics.

IQVIA Careers

Join the vibrant team at IQVIA, a leading global provider of advanced analytics, technology solutions, and clinical research services to the healthcare industry. IQVIA is recognized for its commitment to innovation, leadership in healthcare, and a culture that celebrates diversity and inclusion.

Work You’ll Do

At IQVIA, we offer job opportunities that empower you to leverage your skills and drive healthcare forward. Become part of a team that thrives on innovation and the pursuit of operational excellence, helping to improve patient outcomes across the globe.

Transform Your Career

IQVIA is the place where you can transform the world of healthcare while advancing your career. With a variety of positions available, from research and development to business analytics, IQVIA is at the forefront of the industry. Our leadership is committed to fostering a culture of growth and professional development, making IQVIA a prime environment for both seasoned professionals and those seeking an internship to kickstart their career.

Innovative Work Environment

Join over 50,000 dedicated professionals in a dynamic environment where technology meets healthcare. At IQVIA, innovation isn’t just a buzzword; it's the backbone of how we solve complex challenges. With cutting-edge resources and a collaborative global team, your work at IQVIA directly contributes to advancements in life sciences.

Career Development and Benefits

IQVIA believes in nurturing its team members not just as employees but as individuals seeking to grow their careers. We support this with unmatched benefits, diversity training, and opportunities for leadership development. Our commitment to your career growth is matched by our dedication to providing a supportive and inclusive workplace.

Explore Job Opportunities

Whether you’re looking for a full-time position, part-time work, or a graduate internship, IQVIA offers a range of employment options to match your career ambitions. Our hiring process is designed to be transparent and engaging, helping you to understand where your skills can best be utilized within the company.

Networking and Professional Development

At IQVIA, networking and professional development are part of our DNA. Engage with industry leaders, participate in global conferences, and take advantage of our in-house training programs designed to enhance your skills and advance your career.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at IQVIA and find where you can make an impact.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at IQVIA. Embark on a journey of growth, innovation, and leadership at IQVIA. Shape your future in an environment that values diversity and fosters professional development. Join IQVIA today and transform healthcare through the power of information and technology.
Learn more about IQVIA
Size
82,000 employees
Market Cap
$37.5 billion
Industry
Pharmaceuticals & Biotech
Net Income
$279 million
Founded
2016
5 Year Trend
+15.3%
Revenue
$11.3 billion
NASDAQ
IQV
* Ladders Estimates

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