The
Project Manager I -Implementation is part of a dynamic team tasked with provisioning custom data center, colocation, critical facilities management, and managed services for our customer base within the QTS product portfolio. For this customer-facing role, the candidate will be required to implement complex solutions while creating and improving business processes and procedures. The candidate should be a highly-organized self-starter and be able to operate effectively within a fast-paced, collaborative team environment.
RESPONSIBILITIES, other duties may be assigned.
- Understanding the client's business objectives and delivering a plan to successfully implement a client while meeting all business objectives.
- Coordinates with Sales, Facilities, Networking, Engineering and Purchasing to ensure that deliverables are met on time
- Manages multiple projects with large/complex scope in a deadline-driven environment and completes projects on time.
- Responsible for project planning, review/status meetings with customers.
- Manage customer relationship from post-sales through completion of implementation.
- Develops project Plan timelines identifying applicable phases, tasks, resources and dates to drive all project schedules.
- Develops and actively manages project schedules and status, achieving timely delivery of high-quality projects schedules on time.
- Collaborates with team managers to identify project approach, deliverables, tasks and resources required to complete a project, specifically as it pertains to technical tasks and deliverables.
- Continuously review processes and improve as necessary to drive efficiencies throughout the provisioning lifecycle.
- Gathering and reporting information in all levels.
- Oversight and direction of site readiness / coordination with facilities
BASIC QUALIFICATIONS - BS degree in Business, Project Management or other related field or equivalent professional experience
- Three or more years of IT, Project Management, service delivery or customer relationship management experience
- Proficient with Microsoft Office suite
- Knowledge of Project Management principles
- Basic understanding of data center/critical environment concepts, such as space, power, cooling and connectivity.
PREFERRED QUALIFICATIONS - Two or more years of Project Management experience possessing strong technical and management skills
- CAPM or PMP certification
- ITIL certification
- Experience with Project Management applications such as MS Project or Clarity
- Prior experience working in a Data Center environment
KNOWLEDGE, SKILLS AND ABILITIES - Excellent interpersonal skills with the ability to interface with Senior Management
- Strong facilitation skills
- Strong communication, organization, and management skills
- Strong time management and interpersonal skills
- Ability to prioritize in a fast-paced environment.
TOTAL REWARDSThis role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
