Job Summary
Provide medication management through an evaluation of medications for patients to ensure safe, effective utilization that is tailored to specific medical conditions. Work with patients, providers, nurses, and other health care professionals to provide access to specialty medications and ensure optimal patient outcomes. We approach patient care as a team and support each other as needed or directed to ensure the necessary patient care responsibilities are completed each day. This role is an exempt position with the potential for a hybrid on-site/work from homework model.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Pharmacy Practice Involvement:

- Proactively maintain proficiency in the skills and theory of the practice of pharmacy by reviewing literature, attending in-services, seminars, and conferences.
- Actively participate in clinical meetings
- Participate in training staff as directed
- Cross train for other roles to provide periodic support as directed based on business needs
- Participates in Clinical Subcommittees at MGBSP
- Precepts students/residents as directed
- Clinical Practice Expectations:

- Ensure all drugs are appropriately indicated, effective, safe and convenient for the patient
- Identify, resolve and prevent drug therapy problems
- Document safety events at time of discovery through MGBSP safety event tool and assist in resolution under guidance of the Safety Officer
- Provide immediate and scheduled patient counseling and respond to inquiries from patients, family members, and health care professionals concerning drug therapy in a timely manner
- Document therapeutic interventions based on patient and medication therapy evaluation
- Facilitate medication access by assisting with prior authorizations, drug therapy appeals, financial assistance, and other Patient Care Coordinator activities as directed.
- Provide On-call support on a scheduled rotation

Perform patient evaluation as it pertains to medication management:

- Obtain patient histories (medication, allergy, disease) and apply these along with other patient data in the pharmaceutical care evaluation
- Evaluate and document patient outcomes at each encounter
- Provide patient education on medications and disease states in individual or group settings
- Collect analyze, interpret, and evaluate appropriate data relative to medication therapy
- Ensure that the patient understands the specific goals of therapy and that the patient and providers are working to achieve these goals
- Identify, resolve, and document patient specific drug therapy problems and issues in the patient's best interest
- Evaluate the significance of signs and symptoms relative to disease processes and make recommendations for the modification of drug therapy
- Evaluate the significance and clinical importance of adverse reactions and complications associated with drug therapy

Demonstrates Commitment to Customers:

- Aware of different customer needs/desires
- Takes action to meet customer needs/desires with respect to customer diversity
- Helps improve processes to meet customer needs.
- Suggests and acts on ideas to improve overall customer service
- Respects confidentiality and shares information with only those that need to know
- Demonstrates Commitment to Fellow Employees:

- Seeks to understand and value differences between employees
- Treats other employees with dignity and respect
- Demonstrates open, honest communication and behavior
- Resolves conflict in a positive manner
- Contributes to the productivity of the workgroup
- Demonstrates Commitment to Health System:

Qualifications

QUALIFICATIONS:

• Degree from an accredited college of pharmacy
• Level of education preferred for this job: Pharm D
• Experience (2 years) managing patients' specialty medication needs or,
• Clinical Pharmacist hospital practice experience (2 years) preferably in one or more specialties
• Excellent verbal and written skills
• Proficiency with Microsoft Office

SKILLS/ABILITIES/COMPETENCIES:

• License/Certification/Registration: Current State pharmacy license
• Preferred License/Certification/Registration: CSP, BCOP, BCPS or similar
• Minimum Experience: Three years' experience as a clinical pharmacist with direct patient care
• Preferred Experience: Specialty Pharmacy and/or, Pharmacy Residency Program (PGY1 or 2)
• Additional Requirements: Excellent customer service and communication skills, proficient in the English language, ability to manage time and people effectively, good attention to detail, ability to follow policies and procedures. Commitment to applying individual clinical skills in collaborative team environment to achieve patient-specific and program-specific goals.
• Due to differences in scope of care, practice, or service across settings, the specific experience required for this position may vary: Respect the confidentiality of all information, including information regarding patients, staff members or Health System business issues, and share information only with those who need to know
• Jobs titles that indirectly report to this position: Patient Care Coordinator (Pharmacy Technician)

SUPERVISORY RESPONSIBILITY:

• No direct reports; however, provides guidance to staff

FISCAL RESPONSIBILITY:

• No direct budgetary responsibility
• Demonstrates fiscal responsibility by effectively using Mass General Brigham resources

WORKING CONDITIONS:

• Standing, walking, sitting, reaching above shoulders, reaching waist level, reach below the knee, climbing, lifting about the shoulder
• Periodic compensated On-call service

Additional Job Details (if applicable)

• M-F Full Time 830am-5pm ET (no weekends, MGB holidays are paid, on-call 24/7 rotation)
• 100% onsite for the first 90 days, average 1-2 days per week after 90 days. A hybrid model after training will be issued: business needs will dictate this; must be flexible for monthly or weekly onsite attendance.
• Pay rate is based on candidate experience aligned to this role level and may be above the advertised range within $130-160K annually.

Remote Type

Hybrid

Work Location

31 North Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$134,316.00 - $164,087.04/Annual

Grade
7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.