Job DescriptionOverview: Under the direction of the I&E Field Manager, the I&E Field Supervisor directly supervises, coordinates, and assists with the activities of the I&E field service technicians. Works with operations and support groups to anticipate, manage, and provide field leadership for service issues and initiatives, including start-ups, installations, repair, maintenance, and unit returns.
ResponsibilitiesEssential Duties:Determines schedules, sequences, and assignments for work activity, based on work priority, quantity of equipment, and skill of personnel.
- Manages and coordinates the on-call schedule for I&E service technicians.
- Monitors, assesses, and anticipates human capital needs (i.e., adequate levels of staffing, engagement, and performance) to meet business needs.
- Evaluates, develops, and implements maintenance policies and procedures.
- Provide coaching and technical training to all employees under their supervision.
- Inspects, tests, and measures completed work using devices such as hand tools or gauges to verify conformance to standards or repair requirements.
- Performs skilled repair or maintenance operation, using equipment such as hand or power tools, hydraulic presses, or shears.
- Confers with management, sales team, various support groups and customers to identify resource needs and coordinates work activities accordingly.
- Partners with Fleet and Supply Chain departments to coordinate trucking for loading and unloading of equipment.
- Manages and resolves field issues as they arise, including parts and logistics, repair and maintenance, and employee relations.
- Tracks service records to identify trends with compressor rental packages.
- Manages, monitors, and assists with random and quarterly unit inspections to ensure that all rental assets are inspected with supporting documentation.
- Manages, coordinates, and assists with all start-ups, installation, and return of compressor packages.
- Reports any potential problems on the units concerning engineering, assembly, and/or equipment failure to appropriate departments.
- Ensures timely completion, accuracy, and integrity of all field related paperwork (i.e., FSRs, daily work orders, expense reports, etc.).
- Review weekly time sheets for I&E Technicians in the area.
- Perform routine inspections of units and ensure they are clean of oil and debris.
- When a unit is set, inspect all fall off to ensure the unit is ready for startup procedures.
Non-Essential Duties: Performs other duties as assigned.
All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times.
QualificationsMinimum Education and Certification:- Bachelor's degree in electrical engineering, instrumentation, or a related field.
Minimum Experience:- Proven experience in managing I&E projects in an industrial setting.
- Strong leadership and team management skills.
- In-depth knowledge of instrumentation and electrical systems.
- Excellent communication and interpersonal skills.
- Ability to analyze problems and strategize solutions.
- Familiarity with industry standards and regulations.
Working Conditions: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
- Must be fit for duty for the job tasks being performed.
- Must meet the medical requirements necessary to wear PPE (includes respiratory protection medical requirements) as required by the role.
- Frequently required to display good manual dexterity and to reach with hands and arms.
- Constantly required to talk and hear.
- Frequently required to sit while driving or using a PC.
- Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
- Occasionally required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.
- Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
- Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders.
- Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
This job description is a summary of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks, as assigned by supervisor, regardless of job title or routine job duties.
