Qualifications

• Bachelor's degree in Business Administration, Property Management, Public Administration, or related field preferred; equivalent experience is acceptable.
• 3-5 years of experience in community association or property management in a leadership role.
• Strong understanding of HOA/condominium governing documents, operations, budgeting, and financial reporting.
• Proven communication, customer service, and conflict resolution skills; capable of fostering positive relations with diverse stakeholders.
• Ability to juggle multiple tasks in a dynamic work environment while staying organized and self-sufficient.
• Proficient in Microsoft Office Suite and property management software; experience with specialized management platforms is a plus.
• Industry certifications such as CMCA, AMS, or PCAM are preferred or candidate must show preparedness to obtain them.

Responsibilities

• Manage and lead properties to align with the objectives of associations and company standards.
• Ensure properties are well-maintained and operationally effective, meeting the community's needs.
• Facilitate strong communication among residents, board members, and vendors to enhance community relations.
• Oversee financial management including budgeting, reporting, and adherence to governing documents.
• Address and resolve conflicts or issues promptly to maintain community harmony and satisfaction.
• Coordinate ongoing training and development initiatives for the staff and community volunteers.
• Evaluate property performance and implement strategies for improvement and growth.

Benefits

• Opportunities for professional development and certification attainment.
• Supportive team environment focused on community engagement.
• Access to innovative property management technologies and methodologies.