HVAC Lead Installer - (Rochester, NY)

Topline Heating & Air

$73K — $138K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of HVAC installation experience required
  • Strong technical knowledge of HVAC system design and service
  • Leadership experience managing a small team
  • Computer proficiency in ServiceTitan and Microsoft Office
  • Ability to perform load calculations preferred
  • Excellent communication and interpersonal skills
  • Detail-oriented with strong organizational abilities

Responsibilities

  • Install various residential HVAC systems such as split systems and boilers
  • Lead a team of 2-3 installers on job sites
  • Ensure a five-star customer experience through professional communication
  • Maintain regular updates with the Installation Manager
  • Mentor and assist in training junior team members
  • Carry out additional assigned tasks from management

Benefits

  • Medical benefits start 1st of the month after hire
  • 401(k) with company match
  • Paid vacation and holidays
  • Company vehicle, gas card, iPhone, and tablet provided
  • Paid travel time
  • Uniforms provided
  • Paid training and ongoing education
  • Career advancement through structured programs
  • Fun events including company picnics and sporting events
Full Job Description
Residential Lead HVAC Installer

**10K SIGN-ON BONUS**

Compensation and Benefits

Pay and Bonuses
  • Annual Salary Range: $73,152 - $138,210 (based on experience and performance, inclusive of bonuses)
  • Monthly Performance Bonuses: $500 - $4,000 per month
  • Overtime opportunities available
  • Paid drive time

Benefits
  • Medical benefits starting the 1st of the month after hire
  • 401(k) with company match
  • Paid vacation and holidays
  • Company vehicle (wrapped), gas card, iPhone, and tablet provided
  • Paid travel time
  • Uniforms provided
  • Paid training and continuing education
  • Career growth opportunities through structured advancement programs
  • Fun events: summer picnic, holiday party, Penn State football game tickets, paintball, flag football

Key Responsibilities
  • Install residential HVAC systems, including split systems, package units, mini-splits, boilers, and water heaters
  • Lead and oversee a crew of two to three installers on residential job sites
  • Communicate professionally with customers to ensure a five-star experience
  • Maintain timely and consistent communication with the Installation Manager
  • Assist with training and mentoring installation team members
  • Perform other duties as assigned by management

Requirements

Experience and Skills
  • Proven HVAC installation and service experience
  • Experience performing load calculations preferred
  • Strong technical knowledge of HVAC system design, installation, and service (including mini-splits and boilers)
  • Excellent attention to detail and organizational skills
  • Strong leadership and crew management abilities
  • Computer proficiency and familiarity with ServiceTitan, Google Workspace, and Microsoft Office
  • Understanding of job costing and company financials preferred
  • Excellent communication and interpersonal skills
  • Ability to analyze information and make informed decisions quickly


Physical Demands
  • Regularly required to sit, stand, walk, stoop, kneel, and use hands and arms
  • Frequently required to reach, lift, and carry up to 100 pounds
  • Requires clear vision and the ability to adjust focus for detailed work


Work Environment
  • Fast-paced and dynamic environment
  • Moderate noise level with frequent interruptions and shifting priorities
  • Requires effective and professional communication with customers, vendors, and team members
  • Must maintain professionalism and composure under pressure

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