DescriptionBRANCH LOCATION: City of Industry, CA
DATE AVAILABLE: Immediately
POSITION OVERVIEW:US Air Conditioning Distributors is seeking an experienced Head of Operations to lead and oversee our warehouse, logistics, supply chain, and day-to-day operational functions across our wholesale distribution business. We supply HVAC equipment, parts, and supplies to contractors and dealers throughout our market.
This is a key senior leadership role responsible for driving operational efficiency, scalability, safety, customer service, and profitability. The ideal candidate will bring a strategic, hands-on approach to optimizing processes, strengthening operational performance, and supporting continued business growth in a fast-paced distribution environment.
KEY RESPONSIBILITIES: - Provide strategic leadership and oversight for all warehouse, logistics, distribution centers, and operational activities across the region or company.
- Ensure branch/distribution centers operate safely, efficiently, and consistently with high levels of customer service (on-time delivery, order accuracy, inventory availability).
- Drive standardization of processes, SOPs, and best practices across locations to achieve "one look, one feel" operations while maximizing efficiency.
- Oversee inventory management, supply chain execution, purchasing, and logistics to optimize stock levels, reduce costs, and meet sales demand for HVAC products.
- Lead, develop, and hold accountable teams including Regional Operations Managers, warehouse staff, and support functions (e.g., fleet, safety).
- Identify and implement process improvements, operational rigor, and technology to scale the business, reduce waste, and improve productivity.
- Manage budgets, control operational costs, monitor key performance metrics (KPIs like fill rates, order accuracy, labor efficiency, safety incidents), and contribute to profitability goals.
- Ensure compliance with safety regulations, quality standards, permitting, licensing, and industry requirements.
- Collaborate with sales, finance, and executive leadership on strategic planning, growth initiatives, and alignment with overall business objectives.
- Foster a culture of continuous improvement, talent development, and high performance.
MINIMUM EDUCATION AND EXPERIENCE:- Bachelor's degree in business, supply chain, logistics, or a related field (MBA or advanced degree often preferred).
- 5-10+ years of progressive operations leadership experience, preferably in HVAC wholesale/distribution, building products, or similar supply chain environments.
- Experience with safety programs, regulatory compliance, and scaling distribution operations.
PREFERRED QUALIFICATIONS:- Strong knowledge of warehouse management systems (WMS), logistics, inventory control, and HVAC products/systems is highly valued.
- Proven track record in process optimization, team leadership, P&L responsibility, and driving operational excellence.
- Excellent leadership, communication, and problem-solving skills; ability to manage multiple locations or a large team.
WE OFFER:- This position offers full benefits, competitive pay, and an opportunity for advancement for the right person who exhibits exemplary traits and work habits.
- Annual Salary of $145,000 - $242,000 based on experience
Grade 177
