HVAC Comfort Advisor

Dilling Heating, Cooling, Plumbing & Electrical

$100K — $200K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required
  • Minimum 3 years of sales experience
  • Preferred 3 years of HVAC experience
  • Flexibility to work varying hours including nights and weekends
  • Ability to pass motor vehicle and background checks, and drug screening
  • Excellent customer service skills, with a reputation for honesty and reliability

Responsibilities

  • Educate customers about new HVAC systems
  • Deliver compelling sales presentations to highlight value
  • Maintain a professional demeanor at all times
  • Assess customer needs for safety and comfort
  • Gain customer agreement for all job proposals
  • Prepare detailed job proposals following company standards
  • Pursue referrals from satisfied clients actively
  • Conduct follow-ups to ensure quality and complete satisfaction
  • Ensure departmental profitability through accurate job quoting
  • Review all job details with the department manager
  • Efficiently communicate job details to support staff
  • Submit job-related documents and specifications promptly
  • Relay customer expectations to Installers through various communication methods
  • Maintain ongoing communication with Installers and customers during installations
  • Prospect for new customers through outreach methods
  • Participate in scheduled training and sales meetings

Benefits

  • Access to tools and regular training for career advancement
  • Collaborative and supportive work environment
  • Recognition and rewards for hard work
  • Opportunities for clear advancement paths
  • Hands-on management support for personal development
Full Job Description
Overview

we're looking for a skilled residential HVAC Comfort Advisor who takes pride in solving problems and providing top-notch service to our customers. Whether you're experienced in HVAC, sales, or inspections, we've created a workplace where your expertise is valued, and your career can thrive.

Step into an environment that is built on transparency and collaboration, with a management team who is hands-on with support, and challenges you to become better. You'll have access to the tools, regular trainings, and support you need to excel. We offer clear paths for advancement, a collaborative environment, and a team that recognizes and rewards hard work.

Your skills are essential to our success, and we're here to help you achieve your career goals.

Compensation:
  • $100,000 - $200,000+/yr

What YOU Will Do:
  • Educate customers in new HVAC systems
  • Execute sales presentations as outlined in the company's sales procedures, building the value greater than the customer's investment
  • Maintain a professional attitude and appearance
  • Assist customers to achieve healthy, comfortable, safe environments by asking questions to find out what their needs are
  • Obtain customer authorized agreement for all jobs
  • Complete proposals and price jobs to our customers within the guidelines set forth by the Company standards
  • Actively pursue referrals from satisfied customers
  • Follow up site visits to assure quality, and 100% customer satisfaction
  • Ensure profitability of the department by accurately proposing all jobs, using book pricing, with an emphasis on quality and value
  • Review all jobs with the department manager
  • Communicate with our support staff, in a timely and efficient manner details of jobs, financing, and job scheduling
  • Submit via email pictures and required forms in a timely fashion and describe in detail the specifications to finish the job as was promised to the customer
  • Communicate to Installers the job requirements and expectations of the customer through verbal communication, pictures, drawings, and written forms
  • Maintain contact with Installers and customers during installation to ensure a quality system is installed
  • Prospect for new customers by outbound calling or contact neighbors of recent installation customers to increase customer base and personal income
  • Attend and participate in regular scheduled sales meetings, special sales training and technician technical training meetings on relevant topics

What We Need from YOU:
  • High school diploma
  • 3 years of sales experience minimum
  • 3 years of HVAC experience preferred
  • Flexible working hours day/nights/weekends
  • Must pass motor vehicle & background check and drug screen
  • Superb customer service skills, honest, dependable, and reliable


Posted Min Pay Rate

USD $100,000.00/Yr.

Posted Max Pay Rate

USD $200,000.00/Yr.

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