Company NameR S Andrews of Tidewater Heating, Cooling
OverviewPay: $90,000-$110,000 per year
Schedule: Full-time, year-round work
We are seeking an experienced HVAC Assistant Service Manager to support our service leadership team and help manage day-to-day operations for our residential HVAC service technicians. This position reports directly to the HVAC Service Manager and plays a key role in ensuring high-quality service, strong technician performance, and excellent customer experience.
What We Offer
Insurance available after 31 days of employment
- Take-home Company Truck / Fuel / Maintenance
Low-cost medical insurance options starting at ~$5/week
Dental and vision insurance options
Health Savings Account (HSA) or Flexible Spending Account (FSA)
401(k) with company match
Paid time off and holiday pay
Company-paid life insurance
Career advancement opportunities within a national service organization
Responsibilities
As an HVAC Assistant Service Manager, you will assist with managing the service team and supporting the daily operations of the HVAC service department.
Assist with supervising and developing the HVAC service team, including hiring, training, scheduling, and performance management
Help coordinate technician schedules, daily assignments, and service priorities
Support the Service Manager in maintaining efficient operations and high-quality service delivery
Monitor technician performance, workmanship, and customer satisfaction
Ensure materials, parts, and equipment are ordered and available for scheduled jobs
Review departmental reports including inventory, tools, vehicles, and service metrics
Conduct job site visits and inspections to ensure quality and safety standards are met
Review payroll records to ensure technicians are properly compensated
Ensure technicians have the tools, equipment, and resources needed to complete service calls
Support dispatch operations to ensure appropriate technician assignment and scheduling
Qualifications
What You’ll Bring
Vocational training or equivalent HVAC experience
Minimum 2 years of HVAC service field supervisory experience
Strong leadership, organizational, and communication skills
Excellent analytical skills, attention to detail, and financial awareness
Computer proficiency (Microsoft Office preferred)
Strong understanding of residential HVAC systems, service operations, and technician workflow
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum.
