Human Resources Manager

Usherwood Office Technology

$80K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
  • 5+ years of progressive HR experience, particularly in employee relations and HRIS management.
  • Strong knowledge of employment law and HR compliance.
  • Experience with ADP's HRIS system preferred.
  • Excellent communication, leadership, and conflict-resolution skills.
  • SHRM-CP, SHRM-SCP, PHR, or SPHR certification is a plus.

Responsibilities

  • Lead employee relations activities, coaching managers and resolving concerns.
  • Manage recruitment efforts alongside hiring managers and external resources.
  • Oversee onboarding and offboarding processes for all staff.
  • Administer employee benefits, leave requests, and accommodations.
  • Ensure compliance with employment laws and company policies.
  • Manage performance review processes and support employee development.
  • Maintain employee records and HR documentation integrity.

Benefits

  • Excellent medical, dental, vision, and supplemental insurance options.
  • Generous Paid Time Off to support work-life balance.
  • Company-paid life and long-term disability insurance.
  • 401(k) plan with company matching contributions.
  • Annual store allowance to encourage employee engagement.
Full Job Description
Human Resources Manager

Position Summary

The Human Resources Manager is responsible for overseeing the day-to-day HR operations of Usherwood, supporting approximately 170 employees located throughout the northeast. This role manages employee relations, recruiting, onboarding, benefits administration, leave management, compliance, performance management, and HR process improvement while partnering with company leadership to support organizational growth and culture.

Essential Responsibilities
  • Lead employee relations activities, including coaching managers, resolving employee concerns, conducting investigations, and supporting disciplinary actions.
  • Manage recruitment efforts in partnership with hiring managers and external recruiting resources.
  • Oversee onboarding and offboarding processes for all employees.
  • Administer employee benefits programs, leave requests, disability claims, and workers' accommodations.
  • Ensure compliance with federal, state, and local employment laws and company policies.
  • Manage performance review processes and support leadership with employee development initiatives.
  • Maintain employee records, HRIS data integrity, and HR documentation.
  • Coordinate employee communications, policy updates, and HR-related training programs.
  • Prepare HR reports, workforce metrics, and leadership updates.
  • Partner with executive leadership on workforce planning, organizational development, and company culture initiatives.

Qualifications
  • Bachelor's degree in Human Resources, Business Administration, or related field preferred.
  • 5+ years of progressive HR experience, including employee relations, HRIS management and benefits administration, a plus.
  • Strong knowledge of employment law and HR compliance requirements.
  • Solid experience working with ADP's HRIS system preferred.
  • Excellent communication, leadership, and conflict-resolution skills.
  • SHRM-CP, SHRM-SCP, PHR, or SPHR certification a plus.

Benefits Include
  • Excellent benefit offerings including medical, dental, vision, and supplemental insurance
  • Generous Paid Time Off
  • Company paid life insurance and long-term disability insurance
  • 401(k) plan with matching company contribution
  • Annual company store allowance


"Our growth is mirrored by the quality of people we have invested in." - Louis F. Usherwood, CEO

Visit us at www.usherwood.com

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