SSM Health

Human Resources & Labor Relations Manager

SSM Health$80K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 5+ years of experience in labor relations
  • Hands-on experience in union negotiations
  • Strong expertise in labor relations strategy
  • Ability to influence outcomes through collaboration and leadership

Responsibilities

  • Design and implement HR programs to meet strategic goals
  • Advise employees on dispute resolution services
  • Develop and implement HR initiatives
  • Streamline processes for operational excellence
  • Provide guidance on employee relations policies
  • Interpret collective bargaining agreements for compliance
  • Lead labor negotiators during collective bargaining

Benefits

  • Paid parental leave for eligible team members
  • Flexible payment options with instant access to earned pay
  • Upfront tuition coverage for eligible team members
Full Job Description

Are you an experienced Labor Relations leader who thrives in a union environment? As the Human Resources & Labor Relations Manager, you'll play a key role in leading labor relations strategy, supporting collective bargaining efforts, and partnering with leaders to navigate complex employee and union-related matters. This highly visible position serves as a trusted advisor on contract interpretation, grievance management, negotiations, and employee relations while helping drive a positive and productive workplace culture.

We're seeking a candidate with hands-on experience in union negotiations, strong labor relations expertise, and the ability to influence outcomes through effective collaboration and strategic leadership. This is an exciting opportunity to make a meaningful contribution within a mission-driven healthcare organization while shaping labor and employee relations strategy.

This is an onsite role based at SSM Health St. Mary's Hospital in Madison, WI.

Job Summary:

Manages the operational activities of one or more Human Resources functional areas.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Assists with the design, planning and implementation of human resources programs and policies to achieve the strategic business plans.

  • Provides assistance, advice and guidance to employees; provides or coordinates provision of a range of work-related dispute resolution services as required, to include mediation, conciliation, negotiation, and/or formal arbitration. Ensures compliance with legal and regulatory requirements.

  • Assists with the development and implementation of Human Resources initiatives.

  • Assists with the development and implementation of activities needed to automate and streamline processes to ensure operational excellence, high reliability and continuous improvement.

  • Provides individual and group advice, guidance, professional support to Human Resources staff and others with respect to interpretation and application of employee relations and associated policies, practices, and procedures. Handles complex,high-profile operational issues.

  • Interprets and provides advice and guidance regarding the terms of the collective bargaining agreements to ensure systemwide administrative compliance.

  • Directs and leads labor negotiators during the collective bargaining process; develops and implements collective bargaining parameters, guidelines, and procedures on behalf of the organization.

  • Researches, identifies, and interprets current and emerging employee and labor relations issues, trends, and opportunities.

  • Performs other duties as assigned.

EDUCATION

  • Bachelor's degree

EXPERIENCE

  • 5 years’ experience

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

  • Frequent keyboard use/data entry.

  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.

  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

  • None

Department:

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

  • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

About SSM Health

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization?s nearly 40,000 employees and 11,000 providers are committed to providing exceptional health care services and revealing God?s healing presence to everyone they serve.
Learn more about SSM Health
Size
40,000 employees
Industry
Founded
1872

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