Human Resources Generalist

Level99 Entertainment

$70K — $100K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of Human Resources experience
  • Bachelor's Degree in Human Resources or related field, or equivalent experience
  • Strong experience in recruitment and active sourcing
  • Demonstrated experience in employee relations and performance management
  • Exceptional organizational and interpersonal skills
  • Ability to handle confidential matters with tact
  • Proficient in Google Suite and Microsoft Office (Word, Excel, PowerPoint)
  • Valid driver's license and reliable transportation required.

Responsibilities

  • Manage the end-to-end recruitment process from job postings to onboarding
  • Collaborate with hiring managers to develop effective hiring strategies
  • Provide HR policy guidance to employees and management
  • Address and resolve employee relations issues and conduct investigations
  • Assist in developing HR policies ensuring compliance with laws
  • Support performance management processes, including goal-setting and reviews
  • Administer payroll processes and manage employee benefits programs.

Benefits

  • Diverse opportunities for professional growth
  • Collaborative workplace culture that emphasizes fun
  • Innovative and proactive approach to HR initiatives
  • Flexibility based on business needs
  • Potential for travel to multi-venue operations.
Full Job Description
OVERVIEW

As a Human Resources (HR) Generalist, you will be responsible for a wide range of HR functions, inclusive of employee relations and talent acquisition. This is a hands-on role where you will have the opportunity to work closely with team members at all levels and make a direct impact on the growth and success of our organization. The HR Generalist is passionate about getting the details right, anticipating team members and management needs, and advancing the Level99 brand.

RESPONSIBILITIES

  • Talent Acquisition:
    • Manage the end-to-end recruitment process, including job postings, resume screening, conducting interviews, active sourcing, and facilitating the onboarding process.
    • Collaborate with hiring managers to understand needs and contribute to the development of effective hiring strategies.
  • Employee Relations:
    • Act as a trusted advisor to team members and management, providing guidance on HR policies, procedures, and best practices.
    • Address and resolve employee relations issues, conducting investigations when necessary, and ensuring a positive and inclusive work environment.
  • HR Policies and Compliance:
    • Assist in the development and implementation of HR policies and procedures, ensuring compliance with applicable laws and regulations.
    • Keep abreast of changes in employment laws and regulations and update policies accordingly.
  • Performance Management:
    • Support performance management processes, including goal-setting, performance reviews, and professional development plans.
    • Provide guidance to managers on effective performance management and employee development.
  • Payroll & Benefits Administration:
    • Assist in the payroll process, including the upkeep for information within our UKG platform.
    • Administer employee benefits programs, including health insurance, retirement plans, and other perks.
  • Maintain a positive, upbeat, pro-active attitude and deliberately inspire the same in co-workers.
  • Working on special projects, and other duties, as assigned.


MUST-HAVE SKILLS

  • 8+ years of Human Resources experience
  • Bachelor's Degree in Human Resources, or a related field, or equivalent experience required
  • Experience with recruitment, including active sourcing.
  • Experience with employee relations, investigation techniques, and performance management
  • Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
  • Must have the ability to promote positive, fair, and ethical relations with all team members as an ambassador of the Level99 brand.
  • Must be able to navigate confidential matters with tact and diplomacy.
  • Strong verbal, written, and interpersonal skills.
  • Requires strong computer skills and proficiency in Google Suite and/or Microsoft Office specifically Word, Excel, & PowerPoint.
  • Ability to work a flexible schedule based on business needs.
  • Ability to travel periodically as required for staffing and operations in multiple venues.
  • A reliable car, current driver's license and safe driving record are required.


OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE

  • Multi-state knowledge and experience
  • Experience with the UKG HRIS
  • Familiarity with applicant tracking systems
  • Familiarity with Human Resources law and compliance
  • Familiarity with the hospitality industry.
  • Knowledge of a second language, particularly Portuguese or Spanish, a plus


$70,000 - $100,000 a year

While we don't expect a candidate to have deep experience in all of the above, we're looking for someone with the passion and capability to learn quickly in the areas that are new!

YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU...
  • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
  • Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
  • Are just a little bit obsessive about getting the details right the first time
  • Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"


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