Human Resources Director

The Mortgage Office

$160K — $180K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of progressive HR experience, including 2-3+ years in a managerial or director role
  • Deep knowledge of California employment laws (non-negotiable)
  • Proven experience in managing employee relations and complex HR investigations
  • Experience overseeing a team of HR professionals
  • Strong business acumen and ability to balance strategy with execution
  • Exceptional interpersonal and communication skills
  • Coaching mindset focused on knowledge sharing and team development
  • Bachelor's degree in HR, Business Administration, or a related field

Responsibilities

  • Align HR strategy with overall company goals in partnership with leadership
  • Design and implement training programs to enhance manager and employee skills
  • Lead change management initiatives and manage internal HR communications
  • Drive employee engagement and cultivate a positive workplace culture
  • Coach managers on performance management and disciplinary procedures
  • Conduct impartial investigations into employee grievances and complaints
  • Manage core HR operations including onboarding, benefits, and HRIS administration
  • Leverage HR data to provide actionable insights to leadership

Benefits

  • Comprehensive health, dental, and vision coverage
  • 401(k) with company-funded match
  • Mission-driven organization with a legacy and trusted products
  • Supportive team culture focused on trust and integrity
  • Opportunity to modernize leading private lending technology
  • Beautiful office location in Huntington Beach
  • Competitive compensation with opportunities for professional growth
  • Performance-based bonuses
  • Generous paid time off (PTO)
  • Modern workspace amenities
  • Company Christmas celebration
Full Job Description
About the role

We are looking for a thoughtful, people-first HR Director to lead our HR function. This is a hands-on generalist role for someone who thrives at the intersection of compliance, employee relations, and business operations, and who leads by example: sharing knowledge freely, investing in their team, and building trust at every level of the organization.

What you'll do

Organizational Development & Leadership

  • Partner with leadership to align HR strategy with company goals
  • Design and deliver training programs that build manager capability and employee skills
  • Lead change management efforts and internal HR communications

Employee Relations

  • Drive employee engagement initiatives and foster a positive, inclusive workplace culture
  • Coach managers on performance management, corrective action, and documentation best practices
  • Lead investigations into complaints, grievances, and disciplinary matters with impartiality and care

Business Administration & HR Operations

  • Own core HR operations: onboarding/offboarding, benefits, leave management, compensation, and HRIS administration
  • Administer and optimize Rippling (HRIS + ATS) - workflows, reporting, data integrity, and recruitment pipeline management
  • Use HR data and metrics to surface trends and deliver actionable insights to leadership

Compliance & Employment Law

  • Ensure compliance with federal, California, and local employment laws (CFRA, FMLA, FEHA, WARN, wage & hour, etc.)
  • Maintain HR policies, the employee handbook, and required training programs; partner with legal counsel as needed
  • Monitor regulatory changes and proactively update practices to stay ahead of risk

Qualifications

  • 7+ years of progressive HR experience, with 2-3+ years at the Manager or Director level
  • Deep knowledge of California employment law - wage & hour, FEHA, CFRA/FMLA, WARN (non-negotiable)
  • Proven experience managing employee relations investigations and complex HR matters
  • Experience managing a team of HR direct reports
  • Strong business acumen; able to be both a strategic partner and a hands-on executor
  • Exceptional interpersonal skills - approachable, empathetic, and trusted across all levels
  • A coaching mindset: someone who shares knowledge generously and invests in the growth of others
  • Bachelor's degree in HR, Business Administration, or related field

Nice to have

  • Rippling (HRIS/ATS) experience strongly preferred
  • Background in B2B SaaS or tech at a mid-sized company (50-300 employees)
  • PHR, SPHR, SHRM-CP, or SHRM-SCP certification
  • Familiarity with financial services or the mortgage industry


Why Join Us?

  • Comprehensive health, dental, and vision coverage.
  • 401(k) with company funded match.
  • Mission-driven company with a 45+ year legacy and industry-leading products trusted by thousands of lenders.
  • Collaborative, supportive team known for long tenure, deep expertise, and a culture built on trust and integrity.
  • Help modernize and evolve the leading platform in private lending technology.
  • Beautiful Huntington Beach office with a tight-knit culture.
  • Competitive compensation and room for professional growth.
  • Performance-based bonuses.
  • Generous PTO.
  • Modern workspace with on-site amenities.
  • Awesome company Christmas party.


The pay range for this role is:

160,000 - 180,000 USD per year (Huntington Beach, CA)

Similar Jobs

More Jobs at The Mortgage Office

  • AI Engineer
    $160K — $180K *
    San Mateo, CA 94403 (San Mateo County)
    Finance & Insurance
    Hybrid
  • VP / SVP, Operations
    $225K — $250K *
    Huntington Beach, CA 92647 (Orange County)
    Finance & Insurance
    In-Person
  • QA Engineer, AI
    $120K — $140K *
    San Mateo, CA 94403 (San Mateo County)
    Information Technology
    Hybrid
  • Senior Software Engineer (.NET/C#)
    $150K — $170K *
    Huntington Beach, CA 92647 (Orange County)
    Information Technology
    In-Person
  • Sales Development Representative (SDR)
    $70K — $91K *
    Huntington Beach, CA 92647 (Orange County)
    Finance & Insurance
    In-Person

More Business Services Jobs

Find similar Human Resources Director jobs: