About the RoleThe Vice President of Human Resources Communications is a key member of Citi's Global Communications team within the ESPA organization, who will work specifically in support of HR communication needs.
Reporting to the Director of HR Communications, the Vice President will be instrumental in delivering high-quality, compelling communications that advance strategic HR priorities and engage all Citi colleagues. The Vice President will work to develop and execute communications, which may include email and article development, executive communications, channel management, and town hall material preparation and planning. In addition, the Vice President will work with a team of professionals within the HR organization and coordinate closely with Communications colleagues.
Responsibilities:
- Support communications strategy, development and tactical execution to enhance and drive awareness of key HR initiatives among Citi colleagues and key stakeholders, across topics including benefits, compensation, performance management, learning and development
- Develop a range of communication materials, including written and video messages, talking points, town hall preparations, social posts, etc.
- Maintain HR channels, including newsletters and HR pages on Citi's intranet site
- Monitor and analyze feedback and engagement rates with HR communications
- Support executive leaders and partners in driving consistent messaging that has the right tone and information and is clear, conversational, and engaging
- Develop creative communications tactics to break through and resonate with colleagues while also leveraging primary web, video and town hall channels
- Support external communications needs, as appropriate
Qualifications:
- Bachelor's degree in communications or another related field
- Knowledge of communications or marketing and 7+ years of increased responsibility, preferably with a large and complex organization
- Experience with managing content for corporate channel including newsletters and intranet sites
- A leader who will implement initiatives effectively and motivate others to contribute
- Strong communications (written, verbal and interpersonal) skills, including tact, diplomacy, and ability to influence senior executives
- Ability to think creatively, approach communications from new angles and with an instinctive distaste for wordiness, corporate jargon and flat prose
- Ability to learn complex financial and business topics quickly and translate them into compelling narratives
- Integrity, maturity, dependability, a positive professional attitude
- Ability to work in a fast paced and dynamic environment
- A team player who will implement initiatives effectively and motivate others to carry out their work
- Excellent organizational and project management skills
- Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization
- Track record of success in delivering high quality work in a fast paced and dynamic environment
Critical Competencies:
- Oral Communication
- Written Communication
- Project Management
- Relationship Building
- Results Orientation
- Strategic Orientation
Job Family Group: Communications and External Relations
Job Family:Communications Management
Time Type:Full time
Primary Location:New York New York United States
Primary Location Full Time Salary Range:$129,840.00 - $194,760.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:Aug 05, 2026
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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