TeleTech

Human Capital Specialist

TeleTech$55K — $126K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of professional experience in human resources
  • Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint
  • Understanding of HR administration and management principles
  • Strong problem analysis and research capabilities
  • Fostering a culture of engagement and teamwork
  • Must have TS/SCI clearance with polygraph
  • Bachelor's degree in a relevant field

Responsibilities

  • Manage core HR programs like benefits and payroll
  • Advise on complex HR issues and provide solutions
  • Analyze workforce data to identify trends and challenges
  • Implement process improvements for operational efficiency
  • Enhance employee experience through strategic initiatives

Benefits

  • Comprehensive health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance for continued education
  • Recognition awards for exceptional performance
  • Work-life balance programs and dependent care support
Full Job Description
Human Capital Specialist
The Opportunity:
Human capital isn't just about policies-it's about people and mission success. As a Human Capital Specialist, you'll manage core HR programs, including benefits, awards, payroll, and onboarding, and serve as a trusted advisor on complex HR issues. You'll analyze challenges, design solutions, and implement process improvements that enhance efficiency and employee experience. From analyzing workforce data to advising on sensitive HR issues, you'll be the trusted partner who ensures operations run smoothly and strategically.

You Have:
  • 2+ years of experience working in a professional environment, including human resources
  • Experience using Microsoft Office products, including Excel, Word, and PowerPoint
  • Knowledge of HR administration and management principles and practices
  • Ability to analyze problems, conduct research, and evaluate options for action
  • Ability to create a culture of engagement, collaboration, and teamwork
  • TS/SCI clearance with a polygraph
  • Bachelor's degree


Nice If You Have:
  • Experience in the DoD or Intelligence Community (IC)
  • Ability to present and explain findings to teammates and leadership teams
  • Ability to manage conflicting priorities and timelines
  • Possession of excellent verbal and written communication skills
  • Possession of excellent critical thinking skills


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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