TeleTech

HST Analyst

TeleTech$61K — $141K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience supporting the DoD or 10+ years of related experience with a high school diploma or GED
  • Secret clearance required
  • Proficiency in Microsoft Office Word and PowerPoint
  • Knowledge of Army and Joint doctrine
  • Understanding of exercise control processes and training evaluation

Responsibilities

  • Develop plans and procedures for client effectiveness
  • Identify and assess risks and challenges faced by clients
  • Provide input to the Mission Command Training Program exercise control
  • Create and present exercise-related briefings and materials
  • Balance deployment during training events with duties at Fort Leavenworth

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life balance programs
  • Recognition awards for exceptional employee performance
Full Job Description
HST Analyst
The Opportunity:

As the Analyst, you'll develop, implement, and measure the effectiveness of plans and procedures for clients, creating rich content to help you tell a realistic story. You'll listen to client challenges and identify threats, gaps, or risks that need to be explored and provide a safe space for recommendations that will make lasting, real-world impact.

What You'll Work On:
  • Utilize the Archiving and Enhanced Retrieval System (ARCHER) or designated government AAR system to monitor the battle, provide input to the Mission Command Training Program (MCTP) Exercise Control Group (ECG) assisting with adjudication and exercise control, and provides information to the Opposing Force Commander enabling their conversations with exercise leadership and their participation in unit AARs.
  • Provide combat power status that is briefed to the Exercise Director during ECG meetings and provide "forensics" to support adjudication decisions.
  • Develop and maintain ECG Board slides for use by the ECG for work group and Exercise Director briefings and Scenario or MSEL Sync Meetings.
  • Alternate between deploying forward during training events and serving at Fort Leavenworth, Kansas.


You Have:
  • Experience with Microsoft Office Word and PowerPoint software
  • Knowledge of current Army and Joint doctrine
  • Secret clearance
  • HS diploma or GED with 10+ years of experience supporting the DoD or Bachelor's degree with 5+ years of experience supporting the DoD


Nice If You Have:
  • Experience with Constructive Simulation Models such as Joint Land Component Constructive Training Capability (JLCCTC) or Warfighters Simulation (WARSIM)
  • Experience using the Archiving and Enhanced Retrieval System (ARCHER)
  • Experience working with the Mission Command Training Program (MCTP)
  • Ability to work independently and handle multiple tasks
  • Possession of excellent organizational and time-management skills
  • Possession of strong communication skills both written and verbal as well as a customer-focused approach
  • Master's degree


Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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