Salary : $80,602.65 - $98,012.82 Annually
Location : The City of Pinole, CA
Job Type: Full Time Regular Appointment, 40 hour workweek
Job Number: 2025 (8/25-9/5) HR Tech
Department: Human Resources
Opening Date: 08/25/2025
Closing Date: 9/5/2025 12:00 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: MCP

Join Our Team as a Human Resources Technician!

The City of Pinole is seeking an energetic and motivated Human Resources Technician to join our team! This is a unique opportunity to play a key role in supporting citywide HR functions, including recruitment, employee onboarding, benefits administration, training support, and more. Every day brings variety and the chance to collaborate with employees across the organization while ensuring essential HR operations run smoothly.

Apply today - the initial screening will be Friday, September 5, OR the first 50 applications, whichever occurs first.

Interviews are virtually scheduled for Thursday, September 11, 2025.

DEFINITION
Performs technical, detailed, complex, and confidential clerical work required to assist with recruitment, selection, employee onboarding, classification, compensation, employee training and organizational development, benefits administration, labor and employee relations, risk management, and other human resources processes; reconciles and maintains personnel records; provides technical support to City departments; performs related work as assigned.
SUPERVISION RECEIVED AND EXERCISED
The Human Resources Technician receives general supervision from the Human Resources Director and guidance from the Human Resources Analyst. Supervision received tends to focus on objectives rather than techniques for accomplishing objectives. Some assignments, however, may involve receiving detailed instructions. The incumbent must be able to work independently in a productive and efficient manner without direct supervision on a daily basis.

CLASS CHARACTERISTICS
This is an experienced, journey-level Human Resources technical class. Positions allocated to this classification are distinguished from the Human Resources Specialist due to the performance of less complex technical assignments or program responsibility, and the lower level of independent clerical support provided. This position is assigned as confidential employee as it requires access to information that affects employee and labor relations.

EXAMPLES OF DUTIES

• Provide information to various City departments, employees, employee organizations, other employers, the public and applicants, regarding personnel policies, procedures, practices, and decisions.
• Maintain logs, files, specialized information system data files; and other record keeping applications used in connection with departmental activities, including files of processed personnel action forms, classification reviews, employee benefit information, recruitment and selection, and workers' compensation/safety.
• Perform administrative work related to employee benefits programs, including worker's compensation; PERS retirement enrollments, changes, and separations; employee benefit enrollments, changes, and separations.
• Gather and research information for compilation of statistical data or reports including budget data.
• Prepare reports where the information may be gathered from several sources or may be difficult to organize and compile, including monthly reconciliation of employee benefit premium invoices, performance evaluations, mandated training, unemployment claims, employee demographic information, and quarterly report of union employees.
• Process Personnel Action Forms in a timely manner to meet payroll deadlines, including researching, and verifying information and obtaining approvals.
• Process employment verification and background forms; respond to claims filed for state disability insurance; request and monitor Department of Motor Vehicle (DMV) reports for expired/suspended drivers' licenses and expired medical certificates required for licensing; notify DMV of employee terminations.
• Schedule physical examinations, order background investigations and provide departments with results.
• May assist program manager preparing advertisements, ordering testing materials and scheduling and proctoring exams, and scoring examinations.
• Conduct recruitment and selection activities such as distributing job announcements, maintaining the department e-mail inbox, applicant tracking, reviewing application materials for completeness, notifying applicants of exam/selection results, scheduling oral board interviews, and preparing eligibility lists and notifying eligible candidates.
• Perform various other clerical office activities, such as receiving and directing calls and visitors; may open, sort, and distribute mail; and arrange for appointments and meetings.
• May provide lead direction and training to limited-term/seasonal clerical employees, determine work priorities and methods, and assist with performance evaluations of limited-term/seasonal clerical employees.
• Monitor materials and supplies and maintain designated levels.
• For relief or training and orientation purposes, may be assigned clerical activities of other personnel.
• May represent the Human Resources Department on Citywide committees and task forces.
• Assist in onboarding and orientation of new employees.
• Perform other work as assigned.

Knowledge of:

• Basic principles and practices of human resources.
• Methods, techniques and practices of data collection and report writing.
• Business letter writing and standard writing practices for correspondence and reports.
• Business arithmetic.
• Correct English usage, including spelling, grammar, and punctuation.
• Techniques for effectively dealing with a variety of individuals from various socio economic, cultural, and ethnic backgrounds in person and over the telephone.
• Policies and procedures related to employment.
• Applicable laws, codes, and regulations.
• Computer applications related to the work.
• Records management principles and practices.
• Techniques for dealing with the public, City employees and elected officials in person and over the telephone.
• Standard office practices and procedures, including the use of standard office equipment.

Skill in:

• Interpreting, applying and explaining policies, procedures and practices.
• Reviewing documents for completeness and accuracy.
• Maintaining accurate records.
• Performing technical clerical support work.
• Reviewing, balancing, and reconciling records.
• Maintaining and producing accurate reports in a timely manner.
• Making accurate arithmetic calculations.
• Exercising sound independent judgment within procedural guidelines.
• Organizing and setting priorities in order to meet deadlines.
• Providing information to and assisting individuals in completing forms.
• Establishing and maintaining effective working relationships with those contacted in the course of the work.

Minimum Qualifications
Education and Experience: Any combination equivalent to experience and education that would likely provide the required knowledge and abilities would be qualifying. Generally, this will require:
Education: Satisfactory completion of high school or the equivalent, supplemented by specialized clerical/or secretarial training. College coursework or specialized Human Resources training is preferred.
Experience: Four (4) years of clerical employment, including public contact and preferably including experience related to Human Resources or technical activities. Related college training may substitute for experience provided there is at least two years of Human Resources, clerical or secretarial employment.

Working Conditions: Works predominantly inside. Must be able to attend off-hours meetings or events or work occasional overtime as required. May travel outside of the City.

Physical Demands: Must possess mobility to work in a standard office setting, and to use standard office equipment, including a computer; strength and stamina to lift and carry 20 pounds; vision to read printed materials, plans, and a computer screen; and hearing and speech to communicate in person and over the telephone.
The City of Pinole offers a wide range of benefits. To view our Benefit Package, please visit our
01

HR: Please select your highest level of completed education:

• High School Education or equivalent.
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher.
• Specialized Training Certificate in Human Resources or administration.

02

HR: Do you have four (4) years of clerical employment, including public contact, preferably including experience related to Human Resources or technical activities? Select all that apply:

• I have less than four (4) years of clerical employment.
• I have four (4) years of clerical employment
• My experience includes public contact.
• My experience is related to Human Resources and/or technical activities.
• I have related college training which may be substituted for experience, provided there is at least two years of Human Resources, clerical or secretarial employment.
• I have none of the above.

03

HR: Have you worked in a Human Resources department before?

• No, I have not worked in a Human Resources department.
• Less than 2 years
• 2 - 3 years
• 4 - 5 years
• More than 5 years

04

HR: Which best describes your experience with recordkeeping and data management?

• Limited experience - entering basic information
• Moderate experience - maintaining files and generating reports
• Extensive experience - reconciling data, preparing complex reports, and ensuring compliance
• None of the above.

05

HR: Do you have experience with employee onboarding (e.g., processing new hire paperwork, coordinating orientations)?

• Limited experience - I remember my own onboarding experience.
• Moderate experience - I was responsible for compiling onboarding documents and entering payroll and enrollment data.
• Extensive experience - I was responsible for scheduling onboarding, explaining policies and benefits, and entering payroll and enrollment data.
• None of the above.

06

HR: Have you assisted with recruitment activities such as job postings, scheduling interviews, or scoring exams?

• Yes
• No

07

HR: Do you have experience with benefits administration (e.g., enrollments, changes, separations, or workers' compensation)? Select all that apply:

• Health enrollments
• Separation processing
• Workers' Compensation
• None of the above.

08

HR: Which areas of HR are you most experienced in? Select all that apply:

• Recruitment & Selection
• Employee Onboarding & Orientation
• Benefits Administration
• Payroll/Personnel Action Processing
• Training Coordination
• Labor/Employee Relations Support
• Risk Management / Workers' Compensation
• None of the above.

09

HR: Have you handled confidential personnel records in past roles?

• Yes
• No

10

HR: Human Resources staff frequently handle sensitive and confidential information. Provide an example of how you have maintained confidentiality in your work.
11

HR: Describe a situation where you had to resolve a complex issue or answer a challenging question from an employee, applicant, or member of the public. How did you ensure your response was accurate, timely, and customer-focused?
12

HR: Share your experience supporting recruitment and/or onboarding processes (e.g., reviewing applications, scheduling interviews, conducting background checks, or assisting with new employee orientation). What systems or tools did you use?
13

HR: This position requires frequent interaction with City employees, job applicants, and the public. Describe a time when you provided excellent customer service in a human resources or clerical support role. What steps did you take to ensure professionalism and accuracy?
14

HR: Please describe your experience working in a public sector (city, county, state, or federal government) environment. How did your role require you to interpret and apply policies, procedures, or regulations?
Required Question