This role sits at the intersection of HR and technology, focused on the systems and tools that power the employee experience.
You'll be responsible for administering and enhancing multiple HR systems, ensuring they are running efficiently, effectively, and in ways that make it easier for employees and HR teams to get what they need. You'll also play a key role in leveraging data and reporting to support decision-making, while partnering across HR, IT, and the business to continuously improve our systems and processes.

What you will do

• Provide system administration and technical support across multiple HR systems
• Support employees, candidates, and HR users by troubleshooting issues and resolving system-related questions
• Identify patterns and trends in issues, proactively recommending enhancements to improve system performance and user experience
• Participate in the review, testing, and implementation of system enhancements, updates, and new releases
• Partner with Sr. HR Systems Specialist and Sr. HR Business Analyst roles to evaluate system capabilities and determine effective, scalable solutions
• Collaborate with HR, IT, and external vendors to troubleshoot and resolve system issues
• Generate, analyze, and deliver standard, custom, and ad-hoc reports across systems
• Build and maintain clear user documentation and system guidelines
• Manage and maintain system security across HR platforms
• Ensure data integrity by running audits, queries, and analysis across systems
• Stay current on trends and emerging capabilities in HR technology
• Support HR projects and contribute to the implementation of new tools, enhancements, and process improvements

What we offer you

Benefits and Perks

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

Hourly Range: $36.08 - $60.10 plus eligibility for annual bonus program

Who You Are

• High School Diploma required. Bachelor's degree and/or equivalent combination of education and experience preferred
• 2+ years of experience in Human Resources with prior HRIS and/or Talent systems administration experience required
• PHR/SPHR or SHRM-CP preferred
• Prior systems implementation experience
• Experience with data analytics tools (e.g., Power BI, Tableau) and familiarity with emerging AI tools strongly preferred
• Solid understanding of core HR business practices
• Proficiency in MS Office: intermediate-advanced skills in Excel (complex formulas, pivots and graphs)
• Strong analytical skills, including the ability to interpret data and draw conclusions
• Excellent written and verbal communication skills
• Strong interpersonal skills, including the ability to train others and present data in a clear, approachable way
• High attention to detail, accuracy, and ability to manage multiple priorities
• Adaptable and flexible with a focus on continuous improvement
• Comfortable handling sensitive and confidential information
• Strong team orientation with a customer service mindset

Please note - Due to the nature of the work being done, Human Resources employees may not have a family relationship with any current Symetra employee.

Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Please review Symetra's Remote Network Minimum Requirements:

As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

Failure to comply with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered