What You'll DoHR Operations & Process Improvement- Oversee daily HR operations with a focus on stabilizing, standardizing, and improving processes
- Identify opportunities to reduce manual work and implement automation and system-driven solutions
- Build and maintain scalable workflows, SOPs, and documentation
- Improve processes and experiences throughout the entire Employee Lifecycle, from onboarding to offboarding
- Partner cross-functionally to improve operational efficiency and consistency
Payroll & Benefits Leadership- Oversee end-to-end payroll processes, ensuring accuracy, timeliness, and compliance
- Supervise and support Payroll Specialists, providing guidance, oversight, and development
- Oversee benefits administration, ensuring effective management of enrollments, changes, and employee support
- Lead and mentor the Benefits Specialist to strengthen operations, accountability, and professional development
- Own billing reconciliation, vendor management, and contract oversight
- Continuously improve processes related to payroll and benefits administration
- Build and maintain strong relationships with Finance, benefits brokers, auditors, and vendor partners
Team Leadership- Lead and develop a team that includes Payroll Specialists, a Benefits Specialist, and an HR Coordinator
- Provide coaching, direction, and performance management
- Establish clear expectations and promote accountability and continuous improvement
- Foster a collaborative and service-oriented team culture
Compliance & Risk Management- Ensure compliance with federal, state, and local employment laws (FLSA, ACA, ERISA, ADA, FMLA, etc.)
- Support audits and ensure operational readiness
- Maintain accurate and compliant employee records and HR processes
- Identify areas of risk and implement improvements and controls
HR Systems & Data- Leverage HR systems to improve efficiency, data accuracy, and reporting
- Identify opportunities to reduce reliance on spreadsheets and improve system utilization
- Partner with internal teams and vendors to improve system functionality and integration
- Play an integral role preparing for and participating in core system transitions
What You Bring- 5+ years of HR operations experience with deep expertise in payroll and benefits
- Strong hands-on experience with UKG is required and SAP experience is preferred
- Bilingual English/Spanish is preferred
- Proven ability to transform manual processes into automated, system-driven workflows
- Experience navigating multiple systems, limited integrations, and heavy Excel usage
- Strong knowledge of compliance (FLSA, ACA, ERISA, COBRA, etc.)
- Experience with audits, reconciliations, and vendor management
- Track record of building process documentation and operational structure from scratch
- Experience supporting or preparing for HRIS implementations or transitions
- Strong analytical and problem-solving capabilities
Why Join Us- Opportunity to modernize and transform HR operations
- High visibility and meaningful organizational impact
- Ownership of automation and system improvement initiatives
- The ability to leave a lasting mark on how HR operates
Work Environment & AccessibilityThis role operates in an office environment located within an airplane hangar; and includes computer-based work, collaboration, and movement within the workplace.
