Summary/Objective: Provide human resources leadership and support to multiple facilities, under limited supervision, and using independent judgement, is responsible for the day-to-day administration of policies and programs covering several functional HR areas of recruitment, benefits, training, employee relations, employee engagement, and safety and HR compliance. Ensure consistent application of policies and procedures. Serve as a liaison with internal departments and temporary agencies.
Essential Functions:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for the management of policies, processes and practices related to recruitment, onboarding, employee relations, compensation, benefits, performance management and workforce planning.
- Leads department in the development, implementation, coordination and evaluation of HR related processes (SOPs , Work Instructions)
- Ensures compliance with employment related law.
- Engages and manages temporary agencies to ensure the fulfillment of open positions, and audits agency to ensure compliance.
- Manages Human Resources functions such as recruitment, onboarding, employee relations, compensation, training, equal employment/affirmative action, records, safety and health, benefits and employee services.
- Conducts research into human resource programs and activities and recommends changes or innovations where desirable.
- Coordinates, partners and delivers vendor and/or Company developed training courses for employees.
- Manages risk associated with employee relations.
- Responsible for hiring, coaching, training, and developing subordinate staff.
- Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes.
- Corresponds with HR Director to document and assist in resolving employee issues and/or employee disciplinary matters.
- Relentlessly drives for more efficiency/effectiveness in the HR processes to minimize time spent on low value add activities.
- Partners to administers benefits programs including medical, dental, vision, wellness, life insurance, 401(k), short term disability, long term disability, paid time off
- Ensures employee relations activities occur (such as safety events, service awards, employee recognition, and social responsibility functions); actively participates in the planning and organizing
- Plans and implements recruitment and selection efforts; educates hiring managers about the selection process; takes proactive measures to ensure a diverse workforce.
- Oversees learning and development activities; recommends and conducts appropriate training and development (Levels program; technical training; leadership training)
- Recruitment and Selection - Leads new hire process including development of job descriptions; job advertising in various media (internet, recruiters & search firms, etc.); using independent discretion, reviews background, reference check and Profile results to determine employability (coaches General Managers on same); Administers/coordinates internal job posting program and writes job postings, ensure, new hire orientation is fostered in the environment to promote a positive attitude toward company onboarding
- Ensures performance management is accurate, equitable and timely; supports management in addressing performance issues on a daily basis.
- Fosters and maintains an employer friendly environment
- Facilitates effective and timely communication between all levels of employees
- Investigates and coordinates the resolution of employee issues and conflicts.
- Monitors compliance of various HR-related issues (I-9. EEO, OSHA, Sexual Harassment training, Federal Postings, others); maintains appropriate logs of completion
- Participates in HR internal audits and recommend necessary adjustments.
- Effectively manages communications of HR programs, processes and policies to Company Management and Team Members.
- Participates in the development and execution of new HR programs, processes, and projects that align with agreed HR and business priorities.
- Coordinates the company Employee Engagement surveys and performance improvement programs for the respective operations.
- HR Data and Analytics - effectively analyzes, articulates and acts upon notable talent trends.
- May be required to travel 10%
Core Behaviors:Demonstrate to comply with Custom Goods' Core Behaviors:
- Servant Leadership
- Passion for Excellence
- Integrity
- Resilient
- Intense Safety Focus
- Trust
Required Education and Experience- Bachelor's degree in Human Resources or related field preferred
- PHR certification (preferred)
- 5 years of supervisory experience.
- 8 years progressive HR related experience required to include recruitment, employee relations, benefits administration, time keeping, and safety, preferably within a warehouse/production environment.
- Excellent verbal, interpersonal, and written communication skills.
- High level of confidentiality.
- Bilingual, preferred but not required
- Able to work in a fast paced environment and able to prioritize tasks and able to multi-task
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
- ADP Experience preferred, but not required.
