Job Summary

Reporting to the Group Chief Human Resources Officer, the Sr. Human Resources Business Consultant (HRBC) serves as an advisor to selected departments within Detroit Medical Center (DMC) Detroit Receiving Hospital and Harper Hutzel Hospitals. The Sr HRBC provides strategic support and HR services in the areas of organizational design and development, change management, recruitment, training, employee relations and labor relations. He/she establishes and maintains solid working relationships with all levels of management and staff and works with senior leadership to analyze, monitor and address HR efforts related to improving the work environment of his/her customers strategically and proactively. He/she drives or participates in projects and large-scale initiatives in support of the business unit(s) and/or the HR team across the system.

Responsibilities include but not limited to:
• Developing strategies, managing operations, responding to emergencies, and mediating conflicts
• In conjunction with leaders, develops and implements an action plan to achieve overall HR Strategy in department/division to drive organizational/system-wide business results, linked to business strategy and focused on a high-performance culture, to include workforce planning and development, diversity and inclusion, engagement, leadership development, continuity and talent review, onboarding, orientation, retention, change management, and culture.
• Develops change management plans with leaders, as needed. Works with leaders and teams to create a culture of ownership, diversity, respect, equity, and inclusion.
• Develops and evaluates overall trends/themes across departments/divisions to understand and address root causes.
• Manages complex employee relations cases that may include management, bargaining units, administrative and professional staff
• Creates new and updates HR policies and practices as directed.
• Advises managers to facilitate problem solving, prepare job descriptions and maintain high customer satisfaction.
• Provides subject matter expertise, market knowledge, and knowledge of the operations of business partners.
• Participates in recruitment-related events, partnerships, and strategies as needed.
• Consults with Employee & Labor Relations, General Counsel and other functional departments as needed to successfully investigate and manage employee relations issues.
• Reviews ADA accommodation requests and conducts discussions with employees making requests.
• Demonstrates flexibility in applying different approaches to changing work demands.
• Develops and maintains a thorough knowledge and understanding of customer organizations.
• Behaves in accordance with the Mission, Vision, and Values of DMC.

Qualifications:

Qualifications:
• Bachelor's degree in human resources (or related discipline) or equivalent combination of education and experience as a HR Generalist or experiences in multiple disciplines of HR. Active certification as PHR, SPHR or GPHR preferred. Master's preferred in Human Resources or related field.
• Five to seven years of progressively more responsible work experience in Human Resources and demonstrated knowledge in all areas of Human Resources including working with senior leadership and project management.
• Previous experience in Labor Relations is preferred.
• Must have demonstrated ability to work with Microsoft Office and Microsoft Teams products, including intermediate level knowledge of Excel.

DMC Detroit Receiving Hospital, Michigan's first Level I Trauma Center, helped pioneer the evolution of emergency medicine and currently has one of the busiest and most well-equipped emergency departments anywhere. The first and largest verified burn center in the state is at Receiving, and it is one of only 43 in the nation. Receiving also offers the state's leading 24/7 hyperbaric oxygen program, Metro Detroit's first certified primary stroke center, and the nationally recognized and accredited DMC Rosa Parks Geriatric Center of Excellence.