Job details:We are seeking a highly experienced and skilled HPC Data Center Linux IT Specialist to join our IT team. This role will play a vital part in contributing to the global HPC and Digital Platform team, ensuring seamless HPC and Cloud infrastructure performance. The successful candidate will have a proven track record in Linux administration, with a focus on storage systems as well as a strong understanding of system administration, troubleshooting, and IT service management.
Key Responsibilities:- Develop and maintain technical documentation, including system diagrams, configuration files, and troubleshooting guides, to facilitate knowledge sharing and operational continuity.
- Install, configure, maintain, and repair Linux-based hardware and software, ensuring high functionality, performance, and reliability.
- Actively participate in the Change Management process, ensuring all proposed changes are documented, reviewed, and assessed in accordance with organizational and ITIL standards.
- Organize and schedule upgrades, perform routine maintenance, and ensure system security and privacy compliance.
- Provide expert-level technical support to users and junior team members, including mentoring and training to enhance skills and knowledge.
- Respond to support tickets, troubleshoot complex issues, and resolve system crashes, performance degradation, and security breaches.
- Monitor systems and services through performance monitoring, log analysis, and proactive issue detection.
- Continuously improve services through automation, optimization, and standardization, while staying updated on technology trends and best practices.
- Configure and manage SLURM job queues, troubleshoot job scheduling issues, and support high-performance computing environments.
- Collaborate with cross-functional teams to align IT services with user and business needs and ensure compliance with company IT policies and standards.
- Demonstrate strong project and time management skills to prioritize tasks effectively in a dynamic environment.
- Support in-house software applications, adhering to organizational standards and procedures.
Skills & Competencies:- Essential:
- 3+ years of experience in Linux administration, preferably in an HPC environment.
- Strong understanding of system administration, troubleshooting, and IT service management.
- Experience deploying and administering data storage systems (SAN, NAS, tape archives)
- Experience with automation/configuration management using either Puppet, Chef, Salt, Ansible, Gitlab, or an equivalent.
- Ability to use a wide variety of open-source technologies and cloud services.
- Experience with Docker and container orchestration.
- Familiarity with code and script (Bash, Python, Perl); shell scripting.
- Excellent troubleshooting and problem-solving skills.
- Ability to create clear, accurate, and comprehensive technical documentation for systems, procedures, and workflows.
- Follow established change control procedures to ensure system stability and reduce operational risk.
- Desirable:
- Experience in virtualization, and hardware maintenance (Storage/CPU/GPU).
- Certifications like CCNA or CompTIA Network+ are a plus.
- ITIL Foundation level certification.
- Knowledge of GPUs.
- Experience with High Performance Computing (HPC) and clustering technology (object storage, parallel file systems, RAID storage).
- Understanding of networks, RAID, and tape subsystems.
- Experience in a high-volume critical production service environment.
Qualifications and Experience:- Bachelor's degree in IT, Computer Science, Computer Engineering, or a related field (or equivalent work experience).
- 3+ years of extensive experience in Linux administration, preferably in an HPC environment.
- Experience with scripting and automation.
- Knowledge of internet security and data privacy principles.
- Excellent communications, presentation, and customer service skills, and must have an outstanding track record of meeting customer expectations.
- Must be detail-oriented and work well in a team environment.
- Must have legal right to live and work in the United States.
