Overview

The Director of Hospice serves as both an operational leader and culture builder; ensuring hospice is deeply integrated with senior living communities, primary care, home health, therapy, pharmacy, and broader population health initiatives. This position requires highly developed relationship-building and interpersonal skills to partner and collaborate with community leadership, clinical operations, referral sources, physicians, and executive leadership to position hospice as a trusted extension of the care continuum rather than a transactional vendor relationship.

This position is also a key member of PHS leadership and management, responsible for acknowledging the Christian purposes of PHS; reinforcing the Christian heritage and establishing a culture of caring consistent with the teachings of Jesus Christ.

REPORTING STRUCTURE:

The Hospice Director reports to the Vice President, Community Health & Value-Based Care Strategy.

Responsibilities

The Director of Hospice provides strategic, operational, and clinical leadership for the hospice service line across the Optage Model of Care. This leader is responsible for driving exceptional patient and family experience, regulatory excellence, sustainable census growth, interdisciplinary team performance, and value-based outcomes

Key Responsibilities included but are not limited to:

• Serve as the Hospice Administrator for the assigned geographic region. Partner closely with Optage leadership to align standard work, operational practices, licensure compliance, regulatory reporting, survey readiness, business continuity planning, and operational risk mitigation across the hospice service line.
• Serve as the Hospice Administrator, accountable for multi-state operational oversight, licensure compliance, regulatory reporting, survey readiness, business continuity planning, and operational risk mitigation.
• Lead day-to-day hospice operations across assigned regions/sites to ensure high-quality, compliant, patient[1]centered care, including interdisciplinary team execution and reliable care coordination.
• Design scalable workflows, staffing models, escalation pathways, and operational standards to support consistent delivery across regions and future growth.
• Drive referral-to-admission efficiency and rapid response capabilities to ensure timely access to hospice services and optimized patient transitions.

Qualifications

• Bachelor's degree in nursing, Healthcare Administration, or related field; master's degree preferred.
• A minimum of five (5) years' experience in hospice leadership; multi-site leadership preferred.
• CHPN or other hospice/palliative certification preferred.
• Strong knowledge of hospice regulations and Conditions of Participation; experience with Wisconsin and/or
• Minnesota hospice regulatory environments preferred.
• Demonstrated experience leading interdisciplinary clinical teams
• Experience managing budgets, operations, and quality outcomes
• Strong communication, relationship-building, and leadership skills
• Ability to travel between sites and communities as needed; inter-state travel required
• Proficiency with Microsoft Office, electronic medical records (EMR), and other common computer programs.
• Demonstrated compatibility with PHS' mission and operating philosophies.

Pay Range

The estimated starting pay range for this role is $118,768 - $156,000 yearly. This good faith estimate is based upon PHS's typical starting pay range for this role. Actual pay range depends upon many factors including each individual employee's qualifications and market conditions and is subject to change.

Benefits

Full-time benefits-eligible employment begins at a minimum of 30 hours per week:

• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retirement, with eligibility for an employer match
• Holiday pay and extended sick

Full and Part-time benefits-eligible employment working between 20-29 hours per week:

• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs

All employees:

• Accrue PTO (Paid time off)
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live Resources