Hospice Clinical Liaison

Empatia$99K — $115K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Licensed Nurse with 3-5 years of hospice experience required.
  • BSN preferred with 5+ years of hospice experience.
  • Minimum of 3 years of hospice experience.
  • Prior experience in discharge planning or case management preferred.
  • Current RN license in the state of employment.

Responsibilities

  • Respond to referrals from various healthcare professionals.
  • Assess patient eligibility for hospice services via medical records and evaluations.
  • Educate patients and families about hospice care and its significance.
  • Complete documentation and coordinate the admission process according to requirements.
  • Act as a liaison among referral sources and the hospice team.
  • Conduct daily visits to care facilities to maintain professional visibility.
  • Cultivate relationships with referral partners and identify outreach opportunities.

Benefits

  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund
  • Medical, Dental, Vision Insurance for full-time employees
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays for full-time employees
  • Wellness Programs including Telemedicine support for full-time employees
  • Education Support & Tuition Assistance for full-time employees
  • Free Continuing Education Units (CEUs) for full-time employees
  • Company-paid Life & Long-Term Disability Insurance for full-time employees
Full Job Description
Overview

We are seeking an experienced and compassionate Hospice Clinical Liaison to join our team. In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services.

Essential Responsibilities
  • Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals
  • Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families
  • Educate patients and families on what hospice care includes, how it works, and why it matters-providing clarity, reassurance, and compassion
  • Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met
  • Serve as a liaison between referral sources and our hospice care team-ensuring seamless handoffs, clear communication, and rapid response to needs
  • Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians
  • Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services


About You

Education
  • Licensed Nurse with three to five years of hospice experience required.
  • BSN with five or more years of hospice experience preferred.

Experience
  • Minimum of three years of hospice experience required.
  • Prior experience as a discharge planner, case manager, or educator preferred.

Licenses and Certifications
  • Current RN license to practice nursing in the state of employment.
  • CPR certification.
  • Valid driver's license and automobile insurance.

Skills and Knowledge
  • Strong knowledge of hospice care and the unique needs of patients and families.
  • Familiarity with community resources and referral networks.
  • Excellent patient assessment and documentation skills.
  • Ability to supervise staff, coordinate services, and manage programs effectively.
  • Strong communication and interpersonal skills with sensitivity to diverse backgrounds.

Personal Qualities
  • Compassion and sensitivity to the needs of terminally ill patients and their families.
  • Flexibility to manage a variety of tasks and shifting priorities.
  • Professional maturity, collaboration, and tact in working with interdisciplinary teams.
  • Ability to influence and educate referral sources, patients, and families.
  • Demonstrated commitment to patient advocacy and quality care.


We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):
  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund


Additional Full-Time Benefits:
  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
  • Free Continuing Education Units (CEUs)
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Compensation may vary within the salary range provided based on several factors including but not limited to a candidate's location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.

Salary Range - $99,000 to $115,000

Apply Today - Your work can help transform how care is delivered.

Location

Gentiva Hospice

About Empatia

Empatia Careers

Joining Empatia presents an unparalleled opportunity to become part of a leading team dedicated to fostering innovation and leadership in the global marketplace. Empatia, renowned for its commitment to diversity and professional growth, is actively seeking talented individuals to fill exciting job opportunities.

Explore Career Opportunities

Empatia offers a range of career paths, from internships to full-time positions, each designed to enhance skills and advance professional experiences. The company's robust employment process ensures that every candidate is matched with a position that suits their unique talents and career ambitions.

Innovative Work Environment

Empatia is at the forefront of industry innovation, providing employees with the tools and freedom to develop new solutions and drive significant industry changes. The team at Empatia collaborates on projects that merge technology, creativity, and strategic thinking to meet complex challenges.

Growth and Development

Empatia is deeply invested in the professional development of its team members. With comprehensive training programs and leadership workshops, employees are encouraged to pursue continuous growth and develop leadership skills that are critical in today’s dynamic work environment.

Diversity and Inclusion

At Empatia, diversity is more than just a policy; it is the cornerstone of the company culture. Empatia's diversity training programs are designed to foster an inclusive environment that respects and values individual differences.

Benefits and Culture

Empatia is committed to supporting its employees with exceptional benefits, including competitive salaries, health benefits, and flexible working conditions. The company culture promotes balance, wellness, and a supportive environment where every team member can thrive.

Join the Empatia Team

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