Seeking a Honda-experienced candidate, preferably an A-Level or Master Technician, with strong diagnostic skills in electrical, drivability, and complex repairs. This role supports advanced diagnostics, technician training, repair quality, warranty documentation, and shop workflow to reduce comebacks, improve first-time fixes, and provide leadership within the shop.

Who are we looking for?

• Previous experience as a Technician, Service Advisor or Dispatcher
• CDK experience
• Honda experience is a big plus!
• Ability to communicate with techs, advisors, managers
• Team player
• Process-oriented
• Ability to work well in a fast-paced environment

What will you be doing?

The Dispatcher plans and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs.

• Schedule shop work as efficiently as possible in accordance with dealership policy
• Assign work to the correct technician level
• Review hard copies turned in by technicians to ensure that assigned work has been completed properly
• Ensure technicians complete the multi-point vehicle inspection forms
• Complete a dispatch log daily and turn into Service Management at end of shift
• Maintain a record of carryover vehicles
• Spot-check repairs to assure quality and timely completion
• Understand and follow federal, state, and local regulations such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.

What do we offer?

We offer industry-leading benefits and unparalleled opportunity for career advancement

• Beautiful, state-of-the-art, facility
• Employee appreciation events!
• High-volume, award-winning store offering great earning potential
• Collaborative, supportive team
• Professional, fun, work environment
• Affordable, Medical, Dental, Vision and Prescription Plans
• 401K with company match
• Wellness programs
• Employee Stock Purchase Plan
• Paid Time Off
• Wellness programs
• Tremendous opportunity for advancement

High School graduate or equivalent, 18 years or older required. We are a drug free workplace.

The estimated annual earnings for this position ranges from $80,000 to $100,000. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off department net, and bonuses based on Manufacturer Approvability, Total Units, and Flat Rate Hours.