Homeowner Service Manager

K. Hovnanian Companies

$82K — $87K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of relevant experience or training in a related field
  • Proficient in using computer scheduling tools or willingness to learn
  • Valid driver's license is a must
  • Bachelor's degree is a plus
  • Strong communication skills for client interaction

Responsibilities

  • Evaluate service requests from homeowners
  • Perform minor repairs as needed
  • Schedule work with trade partners or vendors
  • Ensure timely and professional handling of requests
  • Act as a critical point of contact for homeowners

Benefits

  • 3 weeks paid vacation
  • 6 sick days and 3 personal days
  • Medical, dental, and vision insurance
  • Discounts on mortgages and home appliances
  • 401(k) plan with company match
  • Eligibility for overtime pay
  • Paid time off for holidays
Full Job Description
As a critical company representative, you will work directly with our homeowners to ensure all service requests are handled promptly and professionally. You will use your knowledge and skills to evaluate the situation, complete minor repairs and schedule work with trade partners and/or vendors. 2+ years of related experience and/or training required. Must be computer proficient or have the capacity to learn how to efficiently operate our scheduling tools. Bachelor's degree a plus. Successful candidate must maintain a valid driver's license. K. Hovnanian Companies, LLC, a subsidiary of Hovnanian Enterprises, Inc., a well-respected publicly traded company, is committed to providing an environment and programs that help our associates flourish. You can look forward to professional support, an hourly rate between $39.42 - $41.83 with eligibility for bonuses and extensive benefits-including time off for holidays, 3 weeks paid vacation, 6 sick days and 3 personal days, eligibility for overtime, medical/dental/vision coverage, discounts on mortgages and home appliances, and a 401(k) plan with a company match. To learn more about us, visit www.khov.com/careers. Search Firms Please Read Carefully: K. Hovnanian Companies, LLC is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any associate at K. Hovnanian via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of K. Hovnanian. No fee will be paid in the event the candidate is hired by K. Hovnanian as a result of the referral or through other means. Job Travel: 10%

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