Homelessness and Community Services Manager

City of Champaign, IL

$107K — $150K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in social work, public administration, or related field.
  • 5-7 years of progressively responsible program management experience.
  • Experience with budget or grant management.
  • Strong analytical skills with data assessment experience.
  • Valid driver's license.

Responsibilities

  • Lead the implementation and evaluation of the Homelessness Prevention Blueprint.
  • Develop policies and performance measures for effective homelessness response.
  • Collaborate with community partners to align resources and efforts.
  • Conduct research and analyze data for reporting to stakeholders.
  • Manage grants and service provider contracts for compliance and alignment.

Benefits

  • Robust health insurance options with significant employer contribution.
  • Dental and vision insurance available through payroll deduction.
  • Term life insurance policy provided by the City with additional options for purchase.
  • Retirement health savings plan to aid in medical expenses post-retirement.
  • Generous vacation and sick leave policies with accrual rates based on service.
Full Job Description
Salary : $107,382.08 - $150,326.28 Annually
Location : Champaign City Building, IL
Job Type: Full Time
Department: City Manager's Office
Opening Date: 09/04/2026
Closing Date: 9/20/2026 11:59 PM Central
FLSA: Exempt
Bargaining Unit: NBU

Position Overview
Are you passionate about creating an inclusive, equitable community where all residents have access to safe and stable housing? Do you thrive in mission-driven work that blends strategy, collaboration, and meaningful impact? If so, the City of Champaign invites you to join us as our Homelessness and Community Services Manager and help lead efforts to prevent and reduce homelessness across our community.

Job Responsibilities
In this role, you'll lead the City's Homelessness Prevention Blueprint by developing strategies, shaping policy, managing data, and coordinating programs that support residents facing housing insecurity. You'll collaborate closely with community partners, service providers, and internal departments to align resources, strengthen systems, and advance effective approaches to homelessness prevention and response. Each day brings meaningful work guiding policy recommendations, managing grants and budgets, evaluating programs, fostering partnerships, and serving as a trusted City liaison to ensure Champaign moves toward long-term, sustainable solutions for our most vulnerable community members.

Core responsibilities include:

  • Leading the implementation and evaluation of the City's Homelessness Prevention Blueprint.
  • Developing policies, strategies, and performance measures that advance effective homelessness prevention and response.
  • Collaborating with community partners, service agencies, nonprofits, and internal departments to coordinate services and align efforts.
  • Conducting research, analyzing quantitative and qualitative data, and preparing reports and presentations for City leadership and community stakeholders.
  • Managing grants, budgets, procurement processes, and service provider contracts to ensure alignment with City goals and compliance requirements.
  • Serving as the City's primary liaison for homelessness-related inquiries, communications, training, and public education.


Required Qualifications

  • Bachelor's degree in social work, public administration, or a related field.
  • Progressively responsible professional administrative and analytical experience managing complex projects or programs, including strategic planning, budget, and/or policy analysis.
  • Experience with budget or grant management.
  • Valid driver's license.

Preferred Qualifications

  • Master's degree in social work, public administration, or a related field.

  • Experience in policy analysis, budgeting, or procurement processes in government, non-profit, or public sectors.
  • Experience in the field of homelessness or housing programs, behavioral health, public health or a related field.
  • Experience with homelessness response systems or community-wide social service programs.
  • Experience in leading collaborative efforts with diverse partners.
  • Demonstrated leadership and success in developing and launching new public policy initiatives.
  • Experience in government, non-profit, or public sectors.
  • Experience with social or racial inequity programming.
  • Completion of training or professional development related to diversity, equity, and inclusion in addressing homelessness or related issues.

Other Information

Contact the Human Resources Department at (217) 403-8770 Monday through Friday from 9 a.m. to 4 p.m. if you require an accommodation to complete this application or during any phase of the application, interview, or employment process. The following locations offer free Internet access and assistance: Champaign Public Library, Champaign Public Library Douglass Branch, and the Illinois WorkNet Center.

HEALTH INSURANCE

The City of Champaign offers a robust PPO Select Network plan through Blue Cross Blue Shield of Illinois with a $500 individual and $1,000 family deductible. The plan covers nearly 98% of providers and facilities across the State of Illinois and grants access to providers nation-wide through Blue Cross Blue Shield. The City of Champaign pays up to $580.00 of the employee (single) health insurance premium and 50% percent of the dependent premium for continuous full-time employees. Premiums for single employee coverage above $580.00 per month are shared by the employee and the City. For the 2026/2027 plan year, NBU-EX Full-Time Employees contribute 1.5203% of salary towards employee only health care. Premiums may be made on a pre-tax basis, through the City's Section 125 plan. Health insurance coverage begins on the date of hire and ends on the employee's last day of work at the City.

Health Insurance Premiums PPO (2026-27 Plan Year)

Type of Coverage

City Pays (per month)

Employee Pays (per month)

Employee Only

$580.00 + City share of premium above $580.00

1.5203% of salary

Spouse

$644.00

$644.00

Children (one or more)

$399.50

$399.50

Family (spouse and children)

$690.50

$690.50

DENTAL AND VISION INSURANCE

Employees may purchase dental and/or vision insurance through payroll deduction. Employees pay 100 percent of the monthly premium for this coverage. Premiums for dental and vision insurance may be made on a pre-tax basis, through the City's Section 125 plan. Dental and vision insurance begins after waiting for one complete calendar month (e.g., if hire date is in the month of January, coverage begins on March 1st).

The dental plan has two options: Delta Dental Network Low Plan (PPO) and Delta Dental High Plan.

Dental Premiums

Type of Coverage

Low Monthly Premium

High Monthly Premium

Employee Only

$25.54

$ 44.50

Employee/Spouse

$52.57

$ 91.60

Employee/Children

$60.01

$102.82

Family

$95.76

$163.08

Vision insurance is provided by EyeMed.

Vision Premiums

Type of Coverage

Monthly Premium

Employee Only

$ 7.34

Employee/One Dependent

$13.94

Family

$20.48

LIFE INSURANCE

The City provides a term life insurance policy equal to annual salary rounded to the next highest thousand dollars (up to a maximum of $100,000), or $30,000, whichever is greater. Employees may elect to purchase voluntary supplemental life insurance for themselves up to 5x their annual salary or $500,000 (whichever is lower), through payroll deduction. Employees may also purchase term life for their spouses/dependents.
  • Employee voluntary supplemental life insurance coverage can be purchased in $10,000 increments and the price is calculated based on the employee's age.
  • Employees may purchase voluntary supplemental life insurance for their spouses up to half the amount purchased for themselves in $5,000 increments. Cost is calculated based on the employee's age.
  • Employees may purchase voluntary supplemental life insurance for their dependent children in the amount of $10,000 for any/all eligible children.
  • Employees may purchase Basic Life Insurance for their spouse and eligible dependent children.
    • Option #1: $3.60/month for $10,000 for spouse and $5,000 for any/all eligible children.
    • Option #2: $1.80/month for $5,000 for spouse and $2,000 for any/all eligible children.

PENSION

Illinois state law requires that eligible municipal employees be covered by the Illinois Municipal Retirement Fund (IMRF). Employee contributions to IMRF are 4.5 percent of salary and are tax-deferred. For 2026,

the City contributes 7.97 percent of eligible employee's salaries to IMRF. In addition, IMRF members are covered by Social Security (FICA). Obtain additional information by contacting IMRF at 1-800-ASK-IMRF. Employees are eligible to contribute additional funds to IMRF through Voluntary Additional Contributions.

Per IMRF Guidelines, all "unused, unpaid sick leave" goes towards IMRF service credit for employees who retire from the City and whose effective date of their pension is within 60 days of their retirement. You will earn one month of service credit for every 20 days of unused, unpaid sick leave at the time of retirement. Employees with 1-20 days of unused, unpaid sick leave receive one (1) month of additional service credit, employees with 21-40 days of unused, unpaid sick leave will receive two (2) months, etc. If you have any questions regarding this, you can reach out to the Human Resources Department or IMRF directly.

RETIREMENT HEALTH SAVINGS (RHS)

A retirement health savings plan administered by the Mission Square Retirement Corporation has been established for NBU employees. NBU employees participate in a mandatory contribution of 1 percent of pre-tax salary into an RHS investment account. This account is available for use by the employee at retirement or separation of service. Eligible uses of the funds include medical expenses such as health insurance premiums, dental/vision expenses, coinsurance, and co-pays for employees, spouse, and/or dependents.

Note: Upon separation, a mandatory 50 percent of accrued vacation, compensatory and payout-eligible sick leave will be contributed to your RHS balance.

HOLIDAYS

New Year's Day
Martin Luther King, Jr.'s Birthday
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Friday after Thanksgiving
Christmas Eve
Christmas Day

PERSONAL LEAVE

At the beginning of each fiscal year July 1st, employees are credited with three personal days (24 hours). Personal leave may not be accumulated and carried over into the next fiscal year. Personal leave during the first year of employment varies based on the date of employment. Personal leave is prorated based on the number of hours of regularly scheduled work.

Date of Hire

Personal Leave Credits

7/1 - 10/31

24 hours

11/1 - 2/29

16 hours

3/1 - 6/30

8 hours

VACATION

Vacation accrual rates are based on years of service. Vacation leave is prorated based on the number of hours of regularly scheduled work. Vacation accrual rates and maximum accumulations are:

Years of Service

Biweekly Accrual/Year

Max Accumulation

Beginning with Year 1 through 5

4.62 hours/15 days

240 hours/30 days

Beginning with Year 6 through 8

5.54 hours/18 days

288 hours/36 days

Beginning with Year 9 through 14

6.15 hours/20 days

320 hours/40 days

Beginning with Year 15 through 19

6.77 hours/22 days

352 hours/44 days

Beginning with Year 20 to separation

7.69 hours/25 days

400 hours/50 days

SICK LEAVE

Employees accrue sick leave at the rate of 3.69 hours per pay period (approximately 1 day per month). The maximum accumulation of sick leave is 1,200 hours. Employees begin with a "bank" of 48 hours and start accruing sick leave after six (6) months. The maximum accumulation of sick leave is 1,200 hours.

Sick leave is prorated based on the number of hours of regularly scheduled work.

LONGEVITY PAY

Employees receive longevity pay based upon their years of continuous employment with the City. Longevity pay is an addition to the employees' base wage rate, as follows:

Years of Service

Longevity Rate

10 years

5.0 percent

20 years

10.0 percent

DEFERRED COMPENSATION PLAN

The City of Champaign offers employees the opportunity to participate in a tax-deferred annuity plan and/or Roth plan of the Mission Square Retirement Corporation through payroll deduction. This is an optional plan with no City Contributions. More information may be obtained by contacting Client Services (1-800-669-7400) or Human Resources at 217-403-8770.

HANDBOOK

View the current Non-Bargaining Unit (NBU) Handbook at
01

Please select the option below that best describes your highest level of educational background:
  • High school diploma or equivalent
  • Associate degree
  • Bachelor's degree or higher

02

If you selected Bachelor's degree or higher in question 1, please specify your degree type and major and/or minor field of study. If you selected high school diploma or equivalent or Associate degree, please describe your combination of experience and training to demonstrate you possess the required knowledge, skills, and abilities for this position.
03

Please describe your experience with budget development, budget monitoring, or grant management. Include the types of budgets or grants you have worked with, your specific responsibilities, and the scope or size of the funds. If you have no experience in this area, please enter N/A
04

Please describe your progressively responsible administrative or analytical e

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