As a Home Care Administrator, here's a big-picture view of what you'll do:
Manage all aspects of the agency's operations, including: sales, market development, staff supervision, patient and client relations, and financial status
Recruit, hire and oversee all office personnel and healthcare staff
Maintain positive client relationships, ensuring a high level of customer satisfaction
Assess patient/client needs, coordinate care, resolve issues and ensure quality care
Comply with all applicable home health laws and regulatory standards
Oversee financial operations, including: budget, expenses and accounts receivable/payable
A few must-haves for Home Care Administrators:
Graduate of Business, Healthcare Administration or related program. BSN or other allied health professionals are encouraged to apply
Training and experience in Health Services Administration
Minimum of years of supervisory or administrative experience in home healthcare1
Experience in business operations, planning, staff supervision and P&L responsibility
Extensive knowledge of state and federal home health regulations
Excellent leadership, communication, organizational, problem-solving and interpersonal skills