Hertz Global Holdings, Inc

HLE General Manager

Hertz Global Holdings, Inc • $90K *
Arvada, CO 80004In-Person
Hospitality & Recreation
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8+ years management experience in a fast-paced environment
  • Experience in car rental, hospitality, or tourism is a plus
  • Proven history of achieving results and managing teams
  • Strong communication and collaboration skills with senior leaders
  • Ability to innovate and drive change in organizational processes

Responsibilities

  • Achieve operational and financial goals as outlined in annual planning
  • Ensure top-notch customer satisfaction
  • Implement local sales and marketing strategies
  • Train and develop all location employees
  • Create a culture focused on ownership, sales, and service

Benefits

  • Up to 40% off Hertz rentals
  • Paid Time Off
  • Medical, Dental, & Vision plan options
  • 401(k) with employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs
  • Perks & Discounts for various services
Full Job Description
Job Description

The General Manager - HLE directs the process and activities of the Area Managers within the Operations Division to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency.

The General Manager - HLE represents all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to exempt and non-exempt employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, vendor relations and the development of future leaders and bench strength. The General Manager - HLE is responsible to have in-depth knowledge of operations, management, logistics, technology and financial disciplines across all functions and all brands at a location. The leader must have a proven track record for decisive actions backed by analytical thinking, goal-directed leadership and service-oriented performance. This leader will deliver results through leadership, direction, alignment and motivation.

The salary for this position is $90,100.00

What You'll Do:

The objective of the General Manager - HLE role is to increase market share, control fleet, meet and exceed its profitability targets, reach customer service goals, and develop staff. Responsible for customer and employee relations for Hertz, Dollar and Thrifty brands.
  1. Achievement of Operational goals, revenue goals and financial objectives as stated in annual Business Planning
  2. Ensure unparalleled customer satisfaction
  3. Develop and implement local sales and marketing initiatives
  4. Training and development of all location employees
  5. Ensure efficient utilization and effective control of vehicle inventory
  6. Inspire staff members to reach for high goals, encourage open discussion of ideas for improving the Area's performance and challenge staff members to develop to their potential
  7. Create an 'Ownership' Culture with a Focus on Sales and Customer Service
  8. Challenge, Encourage and Develop Employees
  9. Maintain Effective Employee Staffing
  10. Achieve Fleet Utilization and Out of Service Goals
  11. Manage Required Administrative Tasks, Controls and Reports.
  12. Remain current on all administrative duties according to company policy
  13. Give specific performance feedback to each employee on a consistent basis
  14. Complete sales calls with staff to develop employees, increase market penetration and increase revenue
  15. Ensure all corporate policies and procedures are administered and followed appropriately by all personnel
  16. Role model leadership skills


What We're Looking For:
  • 8 + Years previous management experience in a fast-paced environment
  • Experience in car rental, hospitality, or tourism a plus
  • Result orientation with demonstrated history of success
  • Demonstrated ability to direct and motivate teams as well as identify and grow talent
  • Demonstrated ability to work effectively with Senior leaders and manage large, dispersed and diverse workgroups.
  • Ability to collaborate with internal and external stakeholders across multiple functions and locations
  • Flexible and adaptable; ability to work effectively in ambiguous situations
  • Excellent verbal and written communication skills
  • Results driven, ability to make decisions and help solve problems
  • Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
  • Ability to drive process and organizational change.
  • Ability to motivate teams and keep a positive attitude in a fast-paced environment.
  • Ability to work under minimal supervision with a goal-oriented mindset.
  • Ability to see the big picture and leverage critical thinking and decision-making skills.
  • Excellent organization, time management, delegation, and prioritization skills.
  • Courageous leadership and accountability.


What You'll Get:
  • Up to 40% off the base rate of any standard Hertz rental
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts - Hertz Perks at works, providing discounts for Theme Park Tickets, Gym Memberships & more


About Hertz Global Holdings, Inc

Hertz is the largest worldwide airport general use car rental company with more than 1,700 airport locations in the U.S. and more than 1,300 airport locations internationally. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost®, Carfirmations,?Mobile Wi-Fi, and unique vehicles offered through the Adrenaline, Dream, Family,?Fun,?Green and Prestige Collections set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation, operates the Hertz 24/7 hourly car rental business and sells vehicles through its Rent2Buy program. The company also owns Hertz Equipment Rental Corporation (HERC), one of the largest equipment rental businesses with more than 355 locations worldwide offering a diverse line of equipment and tools for rent and sale. HERC primarily serves the construction, industrial, oil, gas, entertainment and government sectors.

Hertz Global Holdings, Inc Careers

Join the dynamic team at Hertz Global Holdings, Inc, a global leader in the car rental industry, and drive your career forward with one of the most recognized companies worldwide. At Hertz, we offer more than just job opportunities; we provide a platform for professional growth and innovation in a workplace that values diversity and leadership.

Work You’ll Do

Embark on a career journey with Hertz Global Holdings, Inc, where you will be part of a team that champions digital transformation and leads with a forward-thinking approach in the mobility sector. Our employees are equipped with the skills to master complex challenges and leverage technology for streamlined solutions.

Innovate and Lead

At Hertz, innovation isn't just another buzzword—it's the backbone of our operations. Join us and contribute to initiatives that redefine industry standards and enhance customer experiences globally. With a focus on continuous improvement and technology-driven solutions, your work at Hertz will set new benchmarks in the industry.

Grow Your Career

Hertz believes in nurturing talent and providing our team with the education and tools they need to succeed. From leadership training programs to hands-on internship experiences, our commitment to professional development ensures that your career trajectory is always upward. With diverse job opportunities across various functions, Hertz empowers you to excel in your chosen field.

Be Part of Our Culture

Our company culture thrives on teamwork, diversity, and a commitment to excellence. At Hertz, you will work alongside industry experts who are enthusiastic about mentoring and sharing knowledge through robust networking and training programs. We celebrate different perspectives and encourage our team members to bring their unique insights to the table.

Benefits and Perks

Choosing a career at Hertz Global Holdings, Inc means opting for a path filled with rewarding experiences and comprehensive benefits. We value our employees’ well-being and offer competitive packages that include health, financial, and lifestyle benefits to ensure a balanced and fulfilling professional life.

Explore Job Opportunities

Whether you are looking for an internship, a full-time position, or a leadership role, Hertz offers a range of employment options to match your career aspirations. Enhance your resume through challenging projects, engage in high-impact strategies, and interview for roles that elevate your career to new heights.

Join Our Team

Ready to accelerate your career? Search open positions that align with your skills and interests on our Careers page. At Hertz, we are always on the lookout for passionate, curious, and solution-driven team players who are ready to drive the future of mobility.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news by subscribing to our Careers Blog. Personalize your experience by signing up for job alert emails tailored to your preferences and be the first to know about exciting and rewarding opportunities at Hertz Global Holdings, Inc.

Hertz Global Holdings, Inc—Where Careers Are Driven.

Learn more about Hertz Global Holdings, Inc
Size
23,000 employees
Market Cap
$4.8 billion
Industry
Transportation
Founded
1918
5 Year Trend
-3.6%
NASDAQ
HTZ
* Ladders Estimates

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