City of Chandler

Hiring Unit Supervisor

City of Chandler$78K — $114K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in relevant field (Business Administration, Criminal Justice, etc.)
  • 4+ years of experience in employment background screening or investigative work
  • 2+ years of supervisory experience in background screening or investigative roles
  • Proven leadership abilities with a commitment to team development
  • Willingness to obtain ACJIS Terminal Operator certification within 30 days of hire

Responsibilities

  • Manage and prioritize police background investigation processes
  • Collaborate with HR to plan and organize recruitments within the Police Department
  • Communicate regularly with Recruit Training Officers to monitor recruit progress
  • Assess recruit performance during academy field training scenarios
  • Liaise between CPD, RTOs, and academy command for effective support
  • Assist in developing strategic plans and policies related to investigations
  • Collect and analyze data to provide recommendations to senior leadership
  • Manage outreach efforts to attract a diverse pool of applicants

Benefits

  • Comprehensive benefits package for full-time positions
  • Opportunities for growth and development within a structured environment
  • Regular work schedule with a 4/10 option
  • Supportive work culture emphasizing collaboration and problem-solving
  • Potential for impactful organizational change based on data analysis results
Full Job Description
Salary: $78,977.60 - $114,504.00 Annually
Location : 175 S. Arizona Ave, Chandler, AZ
Job Type: Full-time, Regular
Job Number:
Department: Police
Division: 2015-POLICE PROFESSIONAL STANDARDS
Opening Date: 06/26/2026
Closing Date: 7/17/2026 11:59 PM Arizona
FLSA: Exempt

Job Announcement
Description:
The City of Chandler Police Department, Professional Standards Unit, is currently seeking qualified individuals interested in joining our team as a Hiring Unit Supervisor. The Police Professional Standards Unit operates Monday - Friday, on a 4/10 schedule. Some weekend work is required with advanced notice. This is a full-time, exempt, position with benefits. A 6-month probationary period is required for this position.
Who we are looking for:
Our ideal candidate is a proven leader who demonstrates a strong commitment to customer service, team development, and collaborative problem-solving. We are seeking an individual with substantial experience overseeing employment background investigations or related investigative functions, including guiding staff, ensuring quality and compliance, and managing workload priorities. Experience in law enforcement, including conducting interviews and background investigations, is highly desirable. When assigned to the Police Department, the successful candidate must be capable of leading and supervising personnel while ensuring the following functions are performed effectively and in accordance with established standards:
Essential Duties
  • Manages and prioritizes the background investigation process for all police positions (sworn and professional staff) to include polygraph, background screening, and post offer/pre-employment testing.
  • Works in partnership with Human Resources, plans, organizes and prioritizes recruitments in the Police Department; develops appropriate job-related interviews, oral panels and assessment/testing exercises and instruments.
  • Maintains regular communication with Recruit Training Officers (RTOs) to monitor recruit progress and address emerging issues
  • Responds to and observes academy field training scenarios to assess recruit performance, development, and readiness.
  • Serves as the primary liaison between CPD, RTOs, and academy command, ensuring consistent communication, coordination, and support throughout the training process.
  • Participates in the development and implementation of strategic plans, action plans, performance measures and policies. Ensures the quality and efficiency of internal work processes.
  • Collects and analyzes data in order to make oral and written recommendations/ presentations on initiatives related to the background investigation process to senior leadership in the Police Department..
  • Manages recruiting outreach efforts to expand the pool of applicants.
  • Audits candidate files for completeness; analyzes sensitive and confidential data including background information and test results. Approves summary reports and makes hiring recommendations.
  • Establishes long-range and short-range plans, develops forecasts, and makes recommendations to strategically position the department to meet current and future needs.
  • Works with the Arizona Peace Officer Standards and Training Board (AZPOST) regarding certified police officer certifications.

To view the complete job description, please
Minimum Qualifications
  • Bachelor's Degree in, Business Administration, Organizational Development, Public Administration, Criminal Justice or related field; and
  • Must possess at least four (4) years of experience performing employment background screening or relevant investigative work in a law enforcement agency, including at least two (2) years' experience supervising employees who perform employment background screening or relevant investigative work; and
  • Ability to obtain Arizona Criminal Justice Information System (ACJIS) Terminal Operator certification within 30 days of hire, and;
  • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Supervision
Work is performed under the supervision of a division manager. This position does supervise others.

Application Process:
  • Preliminary Background Questionnaire Submittal & Review
  • Oral Board Interview
  • Background Interview
  • Polygraph Examination
  • Psychological Examination
  • Police Chief Interview

The City of Chandler will conduct a pre-employment background check as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment. A register of qualified candidates will be active for 6 months should another position become available.

Applicants for employment and volunteer opportunities should be aware of the City of Chandler's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city's Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.

The City of Chandler offers a comprehensive benefits package for full-time and some part-time positions. For more detailed information on the benefits offered, please
01

This position requires a bachelor's degree in business administration, Organizational Development, Public Administration, Criminal Justice, or related field of study. Do you meet this requirement?
  • Yes
  • No

02

This position requires a minimum of 4-years of experience performing employment background screening or relevant investigative work in a law enforcement agency. Do you meet this requirement?
  • Yes
  • No

03

This position requires a minimum of 2-years of experience supervising employees who perform employment background screening. Do you meet this requirement?
  • Yes
  • No

04

Do you have previous law enforcement experience?
  • Yes
  • No

05

If you answered yes to the above question, briefly describe your experience working in a law enforcement environment. Be sure to include specific details about this experience including the duration that you performed this work; and, whether this work was performed as a sworn or civilian employee. If you answered no, write 'N/A' in the space provided.
06

Do you have previous experience working in Human Resources conducting interviews and background checks?
  • Yes
  • No

07

If you answered yes to the question, briefly describe your experience working in Human Resources. Be sure to include specific details about this experience including the duration that you performed this work; and, whether this work was performed as a sworn or civilian employee. If you answered no, write 'N/A' in the space provided.
Required Question

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