Position SummaryThe selected candidate(s) will be part of a multi-disciplinary team focused on providing project management and support across mission-focused programs. Healthcare Consultant Manager serves as the primary point of contact with aligned clients, ensuring high-quality project deliverables, timeliness, staffing, quality standards, and reporting requirements are met. The ideal candidate will have strong experience managing program start-up tasks, including stakeholder engagement activities, writing business cases, designing health care transformation pilots, developing program materials, and evaluating outcomes
Essential Duties and Responsibilities- Successfully led full-lifecycle project management activities to implement Veteran-focused programs.
- Effectively collaborate with a wide range of stakeholders, including clinical and non-clinical staff from program coordinators to senior executives, to design clinical interventions.
- Perform current-state analyses and create journey maps to illustrate future-state proposals.
- Conduct industry research (primary and secondary) to understand leading clinical practices.
- Analyze existing practices and make recommendations for improvement.
- Lead the development of high-visibility deliverables and program artifacts, including business cases, change and communications plans, operations manuals, and evaluation plans.
- Develop and maintain standard operating procedures (SOPs), quality control plans, and operational workflows to enhance consistency and quality.
- Assist in defining models for measurement and data-driven decision-making.
- Identify project risks and develop mitigation strategies to ensure successful execution.
- Monitor performance metrics such as response rates, data quality, and operational effectiveness; implement improvements as needed.
- Lead and manage project teams, including staff and subcontractors, ensuring alignment with project goals and timelines.
- Foster a collaborative, accountable, and high-performing team environment.
- Support the onboarding of new staff and ensure effective integration into project teams.
- Manage project schedules, budgets, and resource allocation effectively and ensure compliance with federal contract requirements, performance standards, and reporting expectations.
- Maintain strong client relationships to support long-term growth and business development efforts.
- Identify opportunities to expand services within existing client engagement, including follow-on work and task orders; collaborate with leadership on capture activities and contribute to proposals.
Minimum Qualifications- Bachelor's degree in Public Health or in a related field
- Minimum of eight (8) years of experience working on complex team-based engagements in a consulting organization, health-related government entity, or with a large integrated health care delivery system
- Experience with project management methods and tools
- Experience with consulting methodologies such as change management, process improvement, human-centered design, environmental/market analysis, and/or qualitative and quantitative research
- Ability to independently and effectively facilitate work groups of diverse stakeholders
- Ability to simplify complex ideas into clear, accessible information for diverse audiences; strong writing skills and ability to develop business cases, operations manuals, presentation decks, and communications
- Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint)
- Ability to work in the U.S. indefinitely without sponsorship
- Ability to obtain a public trust
Preferred Qualifications- Master's degree in Public Health or related discipline
- PMP, Prosci, Lean Six Sigma, SAFe Agile, or other certification
- Experience supporting the Department of Veterans Affairs or large health systems
- Experience designing and developing new programs and interventions for health care improvement
- Ability to demonstrate knowledge and experience with managing the lifecycle of a health care pilot
Compensation & BenefitsPFS offers a benefits package that may include health, dental, and vision coverage; flexible spending accounts; disability and life insurance; a retirement plan; paid time off; and other programs to support employees and their families. Learn more about PFS Benefits.
The posted salary range is the company's good-faith estimate for this role. PFS benefits and compensation are determined by various factors, including, but not limited to, location; the individual's particular combination of education, knowledge, skills, competencies, and experience; as well as contract and organizational requirements.
Salary Range $95,000 - $120,000