Health Service Administrator (HSA)

Naphcare, Inc.

$75K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Current and unrestricted NV Registered Nurse license
  • Active BLS CPR Certification (American Heart Association required)
  • Five years of managerial experience in correctional or acute care settings
  • Strong budget management and complex staffing matrix skills
  • Proven leadership in addressing human resources issues
  • In-depth knowledge of healthcare regulations and nursing practice principles

Responsibilities

  • Lead and support medical and mental health teams to ensure patient dignity and care standards
  • Collaborate with clinical directors to prioritize nursing services
  • Supervise and develop the Nursing Leadership Team with performance management
  • Monitor compliance with clinical quality standards and healthcare policies
  • Facilitate ongoing staff training and development activities
  • Ensure adherence to national healthcare standards and legal requirements
  • Manage budgeting in collaboration with the Finance Team

Benefits

  • Health, dental & vision insurance starting day one
  • Free prescriptions through health plan from day one
  • Employee Assistance Program (EAP) services
  • 401K with company contribution starting day one
  • Tuition Assistance for further education
  • Referral bonuses for employee recommendations
  • Term life insurance at no cost
  • Generous paid time off and holidays
  • Free continuing education and CMEs
Full Job Description
Overview

The Health Services Administrator (HSA) leads our medical and mental health teams to ensure our patients in residence receive quality care that protects their rights, dignity and health. As the HSA, you will be instrumental in fostering a positive culture and work environment, setting clear expectations and direction for our staff, communicating practice changes, recruiting, coaching, and developing others. As the leader, you will advocate for nursing needs, offer support and work collaboratively with staff to provide necessary healthcare and treatment services for our patients.

Responsibilities

The Health Services Administrator (HSA) leads our medical and mental health services teams to ensure our patients in residence receive quality care that protects their rights, dignity and health. Additional duties and responsibilities may include and are not limited to:
  • Collaborate with the Medical Director, Mental Health Director and Dental services staff to set clinical priorities and provide direction for nursing services, ensure nursing staff are responsive to patients in our care.
  • Provide oversight, case consultation, coaching, and troubleshooting to the staff in the nursing services unit to create a cohesive, skilled, and supported team.
  • Directly supervise the Nursing Leadership Team including providing performance reviews, setting and reviewing expectations of the team, advocate for skill development, and perform hiring/separation actions.
  • Assure clinical quality standards and expectations are set and monitored through a clinical performance and review process, as well as manage and monitor staff behaviors and expectations to meet all NaphCare policies, guidelines, and expectations to create and maintain a healthy work environment.
  • Facilitate staff development activities including clinical practices updates and skill development, community resources/partners updates, and law updates. Provide and/or coordinate in-service training for all jail staff, as needed.
  • Monitor and ensure compliance with National Commission on Correctional Health Care (NCCHC) standards, Prison Rape Elimination Act (PREA) standards, regulatory requirements, and legally mandated training requirements for nursing services.
  • Collaborate with NaphCare's Finance Team to monitor available funds and stay within allotted budget authority.


Qualifications

Experience / Requirements / Qualifications
  • Holds a current, unrestricted license as a Registered Nurse within NV
  • Must possess an active BLS CPR Certification (American Heart Association required)
  • Must pass the facility's criminal background check and drug screening
  • Five years of well-developed administrative, clinical, and progressive management experience in a government or private organization related to comprehensive medical, dental, and mental healthcare services within a correctional health care or acute care setting
  • Ability to manage budgets, analyze contracts, managing complex staffing matrices between medical and mental health teams
  • Excellent communication skills with proven experience leading, managing, and coaching medical staff through complex Human Resource issues and challenges.
  • Knowledge of nursing practice principles and techniques, occupational health and safety standards, infectious disease management, applicable health care laws, regulations, and procedures for direct health care services.
  • Ability to maintain confidentiality of all proprietary and/or confidential information
  • Display integrity, professionalism, and ability to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements

Physical Capabilities:

Must have the ability to stand for long periods, lift and move patients (up to 50 pounds), bend, squat, reach, push, pull, walk significant distances, and perform physically demanding tasks like CPR, all while maintaining good balance and endurance throughout a shift.

NaphCare Benefits for Full-Time Employees Include:
  • Health, dental & vision insurance that starts day one!
  • Prescriptions free of charge through our health plan, beginning day one
  • Lowest Cost Benefits!
  • Employee Assistance Program (EAP) services
  • 401K and Roth with company contribution that starts day one!
  • Tuition Assistance
  • Referral bonuses
  • Term life insurance at no cost to the employee
  • Generous paid time off & paid holidays
  • Free continuing education and CMEs


If you would like to speak with me to learn more about this position and NaphCare, apply directly to the position to initiate the application process, and I'll be in touch.

Want a better idea of what it's like to work as an HSA? See what we do:

NaphCare - Life as an HSA - YouTube

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