Job Description

JOB DESCRIPTION

Job Summary

Provides subject matter expertise and leadership for health plan communications and marketing activities for the Nevada Health Plan. Responsible for developing internal and external brand aligned communications and marketing campaigns, including marketing and communications materials for member and provider audiences; and ensuring all state/federal regulatory, accreditation, and internal requirements are met for health plan communications and materials. This role collaborates highly with other teams within the Nevada Health Plan with the ability to manage multiple priorities, meetings, deadlines, and competing demands in a fast-paced environment.

Essential Job Duties
• Collaborates with department and corporate leadership to develop health plan communications and marketing materials to meet strategic goals.
• Supports brand and message development/management, and writes, edits, and reviews marketing and communications content/materials.
• Manages health plan communication materials, including development, distribution and processing of all materials for all products and initiatives including updates and edits.
• Leads health plan communications programming - including handbooks, manuals, presentations, bulletins and newsletters, and website.
• Manages communications/marketing materials production and fulfillment processes with all internal departments and external vendors.
• Oversees and implements training programs for providers and staff; develops programs collaboratively with internal departments and leadership.
• Ensures all state/federal regulatory and accreditation requirements are met for the plan's communications and materials according to guidelines, rules, and regulations established by both state and federal agencies, and internal Molina/health plan policies.
• Tracks and trends member/provider education, trainings, and meetings for internal review and regulatory review - identifies any systemic issues for tracking, trending and process improvement.
• Identifies and addresses departmental process improvements and gaps.
• Creates and updates policies and procedures, workflows, job aides and communication department training materials.
• Provides support for special health plan communications/marketing initiatives.
• Provides training, support, and mentoring to new and existing health plan communications team members.

Required Qualifications
• At least 5 years of health plan marketing and/or communications experience, including writing/editing experience, or equivalent combination of relevant education and experience.
• Clear and compelling writing experience for different media, including news announcements, feature articles, PowerPoint presentations, script writing and infographics.
• Strong writing, editing, proofreading, and content development skills.
• Hands-on knowledge of internal publishing tools, including email and SharePoint.
• Strong attention to detail and organizational skills.
• Ability to work under pressure and manage multiple priorities, meetings, and deadlines.
• Project management skills.
• Ability to work cross-collaboratively within a highly matrixed organization.
• Strong verbal, written, listening, interpersonal, and public speaking communication skills.
• Design skills for PowerPoint, Poppulo, and ability to present information in easy-to-consume formats.
• Microsoft Office suite and applicable software programs proficiency. Preferred Qualifications
• Management/leadership experience.
• Health literacy and/or plain language training.
• Experience in Associated Press (AP) Style.
• Experience with Adobe InDesign, and/or other communications design software.

Preferred Qualifications
• Bilingual (English/Spanish) proficiency preferred to support review and quality assurance of translated marketing content

To all current Molina employees. If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package.