OverviewThe primary responsibility of the Health Information Systems (HIS) Analyst is to support hospital operations through the identification, analysis, and resolution of complex information systems issues. This role acts as a bridge between clinical workflows and technical infrastructure, ensuring system reliability, secure data integration, and continuous improvement of healthcare applications.
Duties:EHR & CLINICAL WORKFLOW OPTIMIZATION• Serve as a primary technical and workflow specialist for Electronic Health Record (EHR) modules, including cross-training on adjacent clinical and administrative systems.
• Conduct rounding on departments to collaborate directly with end-users and clinical staff to analyze, validate, and continuously improve workflows.
• Design, build, test, and maintain core clinical and administrative content, including documentation templates, forms, and system configurations.
• Lead and participate in system testing, validation, and upgrades, ensuring workflow integrity and operational continuity.
PROJECTS & CLINICAL IMPLEMENTATION- Act as a liaison between clinical/administrative departments and IT to translate operational needs into technical solutions.
- Manage or participate in IT projects, including system enhancements, module implementations, and integration initiatives.
- Deliver structured training and proactive support to end-users, developing system documentation, tip sheets, and user manuals to drive system adoption and best practices.
SYSTEM, DATA, & INTEGRITY- Provide advanced troubleshooting for end-users to resolve complex system-related issues, incidents, and requests in a timely manner.
- Support and troubleshoot clinical and administrative system integrations, interface feeds, and Secure File Transfer Protocol (SFTP) needs.
- Collaborate with staff to identify reporting needs, build custom queries and dashboards, and ensure system configuration supports operational and regulatory requirements.
- Coordinate with Managed Service Providers (MSPs), cloud hosting vendors, and third-party software partners to manage servers, security solutions, and network infrastructure.
- Adhere to all change control policies and procedures for the building, testing, and promotion of changes to the live production environment.
TEAM COLLABORATION & GENERAL IT SUPPORT- Actively participate in team meetings, share specialized knowledge with peers, and cross-train on other applications to support department redundancy and team goals.
- Maintain up-to-date knowledge of EMR functionalities, healthcare IT trends, and administrative best practices through continuing education.
- Serve as a cooperative point of contact for IT help desk requests, managing and resolving technical support services alongside application tickets.
- Participate in a shared on-call rotation, providing after-hours support for application and general IT infrastructure incidents.
- Carry out additional tasks and responsibilities as assigned to meet the evolving needs of the department.
Qualifications:- Bachelor's degree in health informatics, Information Systems, or equivalent experience.
- Working knowledge of IT clinical processes, procedures, and healthcare operational workflows.
- Familiarity with system testing processes and methodologies.
- Demonstrated project management and implementation skills.
- Well-developed skills in organization, problem-solving, and analysis.
- Strong customer service orientation with excellent oral and written communication skills.
- Proficiency in Microsoft administrative tools, including Active Directory, SharePoint, Power Automate, and Visio.
- Working knowledge of SQL querying and HL7 integration standards.
- Familiarity with Electronic Medical Record (EMR) platforms, integration, and secure file transfer (SFTP) tools.
- Experience in coordinating with Managed Service Providers (MSPs), cloud hosting vendors, and third-party software support teams.
- Ability to travel less than 10% of the time.
Preferred:
- Minimum five (5) years of health information system experience.
- Previous Meditech experience
- Experience building Power BI reporting dashboards
WE OFFER:- NO city wage tax
- FREE parking!
