Job DescriptionTHE FORUM is recruiting for a hospitality focused Health Care Navigator to join our team! This position is responsible for building relationships, coordinating social services, and locating resources for residents transitioning throughout the continuum of care in Independent and Assisted Living. The Navigator will evaluate residents' needs and assist them in accessing the available resources needed to ensure a seamless transition between appropriate levels of care offered at the Forum. The Navigator will provide educational Programs for all Forum staff in effectively dealing with people with cognitive impairments. The goal is to guide residents, family members and/or caregivers through successful health and wellness transitions. This will help achieve the optimal level of wellbeing and appropriate level of care. The Navigator will facilitate communication with all key resources and stakeholders.
Salary Wage: $ 84,510- $103,085
Employment Type: Full Time ( Exempt)
Why You'll Love Working Here- Medical, Dental, and Vision insurance; HSA and FSA options
- Life and Disability coverage (basic and voluntary)
- Voluntary Accident, Critical Illness, Identity & Fraud Protection, and Pet Insurance
- Competitive benefits and 401(k) with company match
- Referral Bonus Program - Up to $500 per referral!
- Generous PTO, Paid Holidays and Bereavement Leaves
- Employee Assistance Program & a Safe and clean work environment
- Birthday Celebration, Service Tenure Awards and Monthly Employee Engagement Activities
- Career Advancement Opportunities
- Tuition Reimbursement Program
- A warm, engaging, and mission-driven workplace where your impact truly matters
Here are a few of the daily responsibilities of a Health Care Navigator: - Develops and implements a case management program for providing psychosocial support to all residents. Works closely with the Director of Health Services and Assisted Living Director to determine transition between the continuums of care.
- Assists residents in transition between the various levels of care as necessary and provides support for families and staff to help them deal with these transitions.
- Develops a program to provide resources for grief, depression, illness, loss and trauma associated with moving, etc. (both individual & group).
- Ensures cross-functional departmental support of all post-acute services within the community.
- Assists and ensures residents are in the appropriate levels of care (Independent Living, Assisted Living, Memory Care and Skilled Nursing) within the community and are receiving supportive services needed to obtain optimal levels of health.
- Provides support for families and staff to help deal with these transitions.
- Collaborates with other members of the community team in identifying and recommending additional services or transitions within the continuum of care for residents with changing needs.
- Interacts with the resident and family members when there is a change in the resident's condition. necessitates additional services or a physical move within the continuum of care.
- Consults with Director of Wellness, Program & Activities Manager, and Administration to develop a holistic program to meet the needs of residents, on their individual levels, to enhance the quality of life.
- Coordinates and or attends meetings related to resident transitions/status updates including but not limited to:
Continuing Care Committee Meeting
Weekly Transition Meeting
Independent Livening Resident Wellness Committee as requested.
Resident Support Groups
Monthly All Staff Meeting
Interviewing, evaluating, and developing treatment plans and keep treatment records for each client.
Directing Residents to other areas of assistance and giving them the tools they need to succeed.
Knowledge of resources is critical for finding appropriate assistance.
Maintains listing of internal and external available health related resources and health care providers.
Consulting with doctors, therapists and other medical, social and law enforcement professionals is frequently required.
Working with the families of residents
Presents regular, ongoing training sessions for all staff on dealing with cognitively impaired residents.
Presents regular, ongoing educational sessions for residents on dealing with cognitive changes in themselves, their families, and/or peers.
Assist in the effective operation of The Forum and participates in relevant facility activities.
Here are a few of the qualifications we need you to have:- MSW/LCSW, RN applicants must be a graduate of an accredited school of nursing with a current license in the state of practice, or BA/BS in a related field.
- Required minimum of 3 years' experience in training related to the aging process required.
- Case management experience, as part of an Interdisciplinary Team Training and/or experience in Total Quality Management (TQM) required.
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you! 
