Summary

The Chief, Health Administration Service (HAS) provides overall leadership and managerial functions of planning, organizing, staffing, operating, and budgeting, for the service line. Develops and communicates the vision tor HAS, expresses the values that hold the service together, and guides it through significant and continual change to ensure that benefits are administered in an effective, patient focused manner.

Detail/Temporary Promotion Not To Exceed 1 year.

Duties

Help

The duties of the Chief Health Administration Officer includes but is not limited to:

Program Operations - 75%

• Responsible for marketing, business planning, external revenue generation, insurance operations, and overall leadership of the Health Administration Service (HAS).
• Applies the latest trends in managed care, healthcare delivery systems, and reimbursement issues.
• Responsible for oversight of all HAS programs and functions.
• Proficient at both Oracle and VISTA to support national requirements and collaboration with non-Cerner facilities.
• Responsible for providing constructive recommendations for modifications to Oracle to increase efficiency and effectiveness of the Electronic Health Record and for pre/post training requirements for future Oracle facilities.
• Responsible to ensure that the service line resources are used effectively and efficiently.
• Develops annual budget for HAS programs and ensure that the annual budget projections are accurate and support the service line strategic plans.
• Identifies opportunities to reduce costs, eliminate waste.
• Ensure resources are used in the most cost-effective manner.
• Participates in Health Care System's strategic planning process and works with the Director, to develop a complementary HAS strategic plan to help the facility meet patient care goals.
• Coordinates HAS representation on all major clinical and administrative Health Care System committees.
• Ensures that the HAS service line provides timely and effective response to patients, clinical and administrative staff, Service Organization Officers, congressional aides, management, etc.
• Effectively anticipates potential issues, develops solutions, and creates plans that align with workload demands as well as patient needs and expectations.

Supervisory Duties - 25%

• Responsible for personnel management activities for all staff assigned to HAS.
• Approves, rejects, or recommends selections, promotions, status changes, awards, disciplinary actions, and separations.
• Responsible of performance evaluations of all HAS staff and ensures that management actions are consistent with the Union agreement, EEO principles and safety policies.

Work Schedule: Monday - Friday 7:00am - 4:00pm

Virtual: This is not a virtual position.

Position Description/PD#: Health Administration Officer-Chief (NTE 1 year)/PD928500

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Requirements

Help

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/26/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

INDIVIDUAL OCCUPATIONAL REQUIREMENTS

There are no Individual Occupational Requirements for this series.

GRADE DETERMINATION GS-13

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Specialized experiences must meet all of the following:

1. Overseeing healthcare administrative operations (e.g. as patient access, scheduling, enrollment, eligibility, health information, and related support functions);
2. Collaborating with multidisciplinary teams or programs; and
3. Analyzing performance data;

You will be rated on the following Competencies for this position:

• Accountability
• Customer Service
• Decisiveness
• Flexibility
• Interpersonal Skills
• Problem Solving
• Resilience

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Walking, stooping, and bending is required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/[redacted]5-Reasonable-Accommodation-Information)

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.