Job DescriptionThe Head of Total Rewards for North America is responsible for designing and delivering a comprehensive rewards strategy that supports the unique operational, technical, and commercial demands of the Testing, Inspection & Certification (TIC) industry. This role ensures competitive, compliant, and scalable compensation and benefits programs that attract and retain specialized talent across laboratories, field operations, technical services, and corporate functions.
The individual is part of the HR North America Leadership Team will work closely with the Global Total Rewards team, North America Business Line Leaders and Finance team, implement reward solutions that drive productivity, safety, and service excellence across a geographically diverse workforce.
- Develop and execute a regional total rewards strategy tailored to the complexities of the TIC industry-including field-based technicians, auditors, inspectors, laboratory professionals, and commercial teams.
- Provide strategic reward insights to support workforce planning, high-volume hiring, retention of critical technical talent, and competitiveness in price-sensitive markets.
- Align all regional reward programs with global frameworks while addressing country-specific market practices and regulatory requirements for North America
- Oversee design and governance of salary structures, variable pay programs, job architecture, and incentive plans that support both operational efficiency and commercial performance.
- Lead annual compensation planning processes (merit, bonus, market adjustments), ensuring timely execution across numerous countries and business units.
- Conduct market benchmarking and compensation analytics for technical and niche roles common in the TIC sector (inspectors, lab technicians, auditors, engineers).
- Develop a region-wide benefits strategy with a focus on safety, well-being, and health programs tailored to field, laboratory, and plant environments.
- Oversee cost-effective benefits program administration, vendor management, and program harmonization, especially in jurisdictions with diverse statutory requirements.
- Evaluate utilization trends and introduce enhancements aligned with employee wellness and retention needs.
- Design and maintain fair and competitive compensation practices for field roles involving shift work, travel, hazard exposure, and specialized certifications.
- Implement recognition programs that reinforce safety culture, service quality, and operational excellence.
- Support regional implementation of global executive compensation programs, ensuring compliance with local taxation and reporting rules.
- Oversee mobility packages for cross-border assignments, reflecting regional staffing needs and compliance with immigration, tax, and labor requirements.
- Ensure reward programs comply with labor laws, pay equity regulations, tax rules, collective bargaining agreements (where applicable), and health and safety standards across all countries in the Americas.
- Maintain high standards of data integrity and reporting accuracy across HRIS and compensation systems.
- Manage total rewards budgets and provide financial modeling for compensation and benefits investments.
- Build, lead, and mentor a high-performing regional Total Rewards team supporting North America
- Partner with HRBPs, Finance, Legal, and business line leaders to ensure reward strategies support revenue growth, operational efficiency, and employee engagement.
- Represent the North America in global total rewards initiatives, providing regional insight and advocating for operational and local-market needs.
QualificationsEducation and Experience- Bachelor's degree in Human Resources, Business, Finance, or related field
- Master's degree or professional certifications (CCP, GRP), preferred
- 15+ years of progressive compensation and benefits or total rewards experience, ideally within the TIC, industrial services, engineering, or technical services sectors.
- Experience supporting multi-country environments in North America.
- Strong understanding of compensation practices for technical and field-based roles, including premium pay, certifications, safety incentives, and workforce scheduling considerations.
- Proven ability to lead complex compensation cycles and benefits harmonization projects across multiple jurisdictions.
- Strong analytical, financial modeling, and problem-solving skills.
- Excellent stakeholder management and executive communication capabilities.
Knowledge/ Skills/ Abilities- Language - Advanced English skills
- Advanced reasoning skills
- Computer - advanced skills including Microsoft Office (Excel, Work, Outlook, PowerPoint)
- Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
- Strategic mindset with strong business and industry acumen
- Cross-cultural leadership and collaboration
- Data-driven decision making
- Change and transformation leadership
- Operational understanding of field and laboratory environments
- Integrity, discretion, and sound judgment
Travel- Occasional Travel Required (5% - 33%)
CompensationThe expected salary range for this position is
$130,000 - $160,000 annually. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.
Our BenefitsWe care about your total well-being and will support you with the following, subject to your location and role.
- Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
- Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
- Happiness:
- Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
- Work-Life Balance: Paid-time off and family leave
In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.
Position anticipated to close September 1, 2026.
