Your Role With UsWe're hiring a Head of Product to build and lead RouteGenie's product function from the ground up. Reporting directly to the CEO, this leader will own product strategy, roadmap prioritization, and the go-to-market discipline behind every launch - partnering closely with Engineering to turn customer and market signals into a roadmap the whole business can rally around.
This is a role for someone who wants real ownership at a growth-stage company: the chance to develop your own frameworks, bring your rigor, and deliver on a high-potential roadmap. You will build a product function that reflects your perspective on best practices and delivers for current and future RouteGenie customers.
What You'll OwnProduct Strategy & Roadmap
- Own the product roadmap and prioritization framework, balancing customer voice, market and industry trends, engineering capacity, and overall business value
- Build a repeatable process for gathering and synthesizing customer feedback - from voice-of-customer interviews to AI-assisted analysis of sales and support conversations
- Bring a point of view on where RouteGenie should place its bets, including emerging opportunities
Product Management & Team Leadership
- Build and lead a lean, high-functioning product team
- Bring process and project management discipline as the first dedicated product leader at RouteGenie
- Own end-to-end product launches - from discovery through steady-state launch - including product marketing, pricing, and operations/training coordination, with a single-threaded owner mindset
Engineering Partnership
- Partner closely with engineering leadership as the primary counterpart on roadmap sequencing, technical tradeoffs, and architectural decisions
- Bring enough technical fluency to engage credibly on system design and emerging technology fit
- Create healthy tension between product and engineering priorities in service of shipping the right things
Partnerships & Strategic Integrations
- Own the setup, structure, and go-to-market of strategic partnerships and integrations (e.g., health plan, broker, and benefits partnerships), including scoping the commercial and technical shape of each relationship
- Bring rigor to the partnership process - defining what partnership actually means for each relationship, negotiating structure, and building it into a repeatable playbook
Cross-Functional Collaboration
- Partner with Customer Success to ensure the roadmap reflects post-sale insight, retention drivers, and expansion opportunity
- Work with the CEO on long-range product strategy, including evaluation of new market and product opportunities
- Collaborate with Sales/Revenue leadership to ensure market and customer intelligence informs the roadmap
What We're Looking For- Experience owning a product function - strategy, roadmap, and execution - in a B2B SaaS environment, ideally at a growth-stage company
- A track record of building product process and discipline where it didn't previously exist, not just operating within an established one
- Demonstrated ability to prioritize ruthlessly across a complex list of competing initiatives (compliance/security requirements, technical modernization, custom enterprise commitments, and new feature launches)
- Comfort partnering closely with Engineering, including enough technical depth to engage on architecture and emerging technology decisions
- Experience owning products through full launch cycles - alpha through steady-state - including the go-to-market and enablement work around a launch, not just the build
Strongly Preferred Experience
- Transportation or logistics domain experience (rideshare, transit, fleet, or logistics platforms) is a strong plus
- Healthcare-adjacent experience - eligibility, billing, care coordination, discharge planning - is valuable, particularly when paired with a modern SaaS environment
- Field services or emergency/infrastructure coordination background is also relevant
- Experience owning or structuring partnership/integration relationships, including the commercial and contractual considerations involved
Who You Are
- A builder who wants to stand up a function, not maintain an existing one
- High accountability: you identify problems, work the solution, and drive it to done with minimal oversight
- Intellectually curious, customer-obsessed, and comfortable asking "why" until you get to the real problem
- Comfortable moving between strategic roadmap conversations and tactical execution - prioritizing a ticket backlog is as much part of the job as shaping a multi-year vision
- Collaborative and decisive, energized by ambiguity and early-stage build work
Why You'll Love Working Here- Impactful Mission: Help expand access to healthcare transportation by powering the technology behind it
- Real Ownership: You're building a product function from the ground up, and the results will be yours
- Strong Foundation: A profitable, capital-backed business with 600+ customers and strong YoY growth
- Collaborative Leadership: Work directly with a first-class leadership team that moves fast and trusts each other to deliver
- Room to Grow: As the business and roadmap scale, so does this role
Compensation & Benefits- Competitive base salary + bonus and equity, commensurate with experience
- Medical insurance with employer contribution
- 100% employer-paid dental and vision plans
- Paid time off, holidays, and flexible core business hours
- 401(k) retirement plan with company match
- Professional development, training, and conference opportunities
Ready to Make an Impact?If you're energized by building a product function from the ground up at a profitable, mission-driven company with a deep and growing roadmap, we'd love to hear from you.
