Applause

Head of Product

Applause$175K — $200K *
US-AnywhereRemote in United States
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of product management experience, with 3+ years in a leadership role.
  • Proven track record in building or strengthening product management practices.
  • Experience leading teams in collaborative, cross-functional environments.
  • Ability to operate both as a product leader and hands-on Product Manager.
  • Strong customer focus with understanding of technical, commercial, and market dynamics.
  • Experience in leveraging customer feedback and product performance for iterative improvements.
  • Fluency in the AI landscape with a pragmatic approach to technology.

Responsibilities

  • Translate company vision into actionable product roadmaps and investment decisions.
  • Strengthen and own the product management practice across the organization.
  • Serve as the Product Manager for the QA Automation Platform team.
  • Develop insights on customers, market dynamics, and competition to inform product direction.
  • Collaborate with various teams on pricing, positioning, and product launches.
  • Establish metrics and feedback systems to measure product success and guide future strategies.
  • Work closely with Engineering to manage project sequencing and trade-offs.

Benefits

  • Flexible work environment with access to global talent.
  • Work with a diverse team of over 450 passionate professionals.
  • Hands-on projects with exposure to renowned global brands.
Full Job Description
We are looking for a Head of Product to own the product management practice at Applause and turn company vision into clear priorities, focused roadmaps, and products that create measurable customer and business value.

This is a hands-on, player-coach role. You will lead and develop a team of Product Managers while also serving as the Product Manager for our QA Automation Platform team, one of the company's most important areas of investment.

Working closely with the CEO, CTO, Engineering leadership, and our commercial teams, you will connect company strategy with market intelligence, customer needs, and product performance. You will strengthen how we discover, build, launch, measure, and improve our products-and ensure we drive adoption and learn from what we ship.

What you'll do:
  • Translate company vision and strategy into clear investment decisions and roadmaps.
  • Own and strengthen the product management practice across Applause, establishing clear expectations and effective approaches to discovery, prioritization, planning, launch, and measurement for a small team of Product Managers.
  • Serve as the Product Manager for our QA Automation Platform team, owning discovery, roadmap, priorities, launch, adoption, measurement, and iteration.
  • Build a strong understanding of our customers, opportunity, and competition to identify opportunities, anticipate risks, and inform company and product decisions.
  • Partner with the CTO, Sales, Marketing, Delivery, and other customer-facing teams on pricing and packaging, positioning, launches, enablement, and adoption.
  • Establish meaningful product metrics and feedback loops to measure adoption, customer value, and business impact and guide future decisions.
  • Partner closely with Engineering leadership to sequence investments, manage tradeoffs, and guide execution.

What we're looking for:
  • We are looking for a product leader who can develop our product team, and turn an ambitious vision into focused, measurable execution.
  • You bring 8+ years of product management experience, including at least 3 years leading Product Managers and demonstrated experience building or strengthening a product management practice.
  • You have led Product Managers in collaborative, cross-functional environments. You know how to coach others, create clarity from ambiguity, and help teams move from broad direction to concrete product decisions and shipped work.
  • You are comfortable operating as both a product leader and a hands-on Product Manager. You can strengthen practices across the organization while still going deep enough to lead discovery and drive a critical product area from idea through adoption and iteration.
  • You are customer-centered, technically curious, commercially aware, and pragmatic. You understand how customer needs, market dynamics, competitive positioning, pricing, and go-to-market decisions connect to what gets built.
  • You know when more evidence will improve a decision and when it is time to make a thoughtful bet. You understand that shipping is only part of the job and know how to use adoption, customer feedback, and product performance to guide iteration and future investment.
  • You are fluent in the AI landscape and energized by what it unlocks. You are equally clear-eyed about where human judgment, context, access, and lived experience remain essential.
  • If you are excited to build the product practice-and the products-that will help define Applause's next chapter, we would love to talk.

Additional benefits:
  • Flexible work environment with top talent from across the globe.
  • International team of 450+ passionate, talented co-workers.
  • Hands-on projects providing exposure to well-known, global brands.

Compensation:

Beyond Applause's award-winning culture, our employee-centric benefits and competitive compensation strategy are designed to support your physical and mental well-being, promote work-life balance, and fuel your professional growth.

The salary range for this position is $1750,000 - $200,000.

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Skills & Requirements Qualifications

About Applause

Applause is a software company that provides testing, feedback and research services for businesses. The company was founded in 2007 and is headquartered in Framingham, Massachusetts. Applause's services include testing mobile apps, websites and other digital products, as well as providing feedback and research on user experience. The company has over 1,200 employees and works with clients in a variety of industries, including retail, finance, healthcare and media.
Learn more about Applause
Size
1,200 employees
Industry
Founded
2006

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