State Street Corporation

Head of Middle Office Product Implementation, MD

State Street Corporation • $170K — $267K *
Boston, MA 02115In-Person
Finance & Insurance
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 15+ years of experience in front, middle, and back-office integration and functionality
  • Strong knowledge of State Street organizational constructs and systems
  • Proven ability to engage effectively with executive management
  • Demonstrated track record of client trust building
  • Experience leading large transformational programs
  • Strong communication, analytical, and problem-solving skills
  • Willingness to travel as needed

Responsibilities

  • Set implementation standards for a team of Implementation Managers
  • Create synergies across service families to reduce execution risks
  • Act as the central escalation point for stakeholders and clients
  • Collaborate with product leads to align client needs with service offerings
  • Enhance data governance controls to mitigate risks
  • Champion automation efforts to minimize manual processes
  • Develop implementation goals focused on efficiency and accuracy

Benefits

  • Retirement savings plan with company match
  • Comprehensive insurance coverage including medical, dental, and vision
  • Paid time off for vacation, sick leave, and family responsibilities
  • Access to Employee Assistance Program
  • Incentive compensation based on performance
  • Eligibility for tax-advantaged savings plans
Full Job Description
Who we are looking for

The motivated applicant will have experience defining standards, driving strategic priorities and managing complex transformation initiatives. Applicants must demonstrate success managing organizations through significant change and developing relationships at senior and executive levels. The individual will promote the consistent application of standards and foster a collaborative work environment, while breaking any silos across the service families to align implementation best practices, reduction of execution risks, managing vendor partnerships effectively, and balancing timelines and budgets tied to implementations of service families

The successful candidate must be skilled in analyzing our complex business service flows across front, middle, and back office operating models for our Alpha Clients, with responsibilities to drive Implementation activities across multiple Alpha Middle Office products and services. They will define and drive the execution of our long-term business strategy, internal business cases, solutions and all legal and committee reviews as relates to Implementation service functions. They will also oversee due diligence with our clients and vendors, driving the strategic solution design, business architecture, and business solutions/services, whilst driving program/project execution and reporting.

What you will be responsible for

As Global Head of Middle Office Product Implementations you will be responsible for the delivery and overall success of Implementation activities across Front Office Support, Cash Services, Account Services, Trade Lifecycle Management, Collateral Management, Investment Accounting and Performance. You will supervise Implementation Managers and drive implementation standards and best practices. A successful Global Head of Middle Office Product Implementations must have in depth knowledge of the Alpha Service Offering, experience leading organizations through complex transformational change and the ability to build relationships and engage effectively at executive levels.
  • Set the standard for a team of cross functional Implementation Managers for implementation artifacts and best practices
  • Create implementation synergies across all service families targeted to reduce execution risk and timelines of implementations
  • Serve as the central escalation point and decision maker to internal stakeholders and the regional head of Implementation Program Executives, as well as externally to the clients
  • Collaborate closely with product leads across Alpha to align client requirements and influence their roadmap and prioritization
  • Harmonize data collection processes and enhance data governance controls to reduce risks tied to configurations
  • Champion efforts to automate data collection, validation, and integration functions to reduce manual touchpoints and key person dependency risks
  • Develop clear implementation service goals focused on timeliness, accuracy, and cost efficiency
  • Promote cross pollination across Service Families to break silos, share information, escalate issues, and improve work sentiment
  • Build and foster relationships across the wider Alpha organization to drive ways to work better
  • Enforce continuing maintenance and reinvestment in Implementation Artifacts to ensure advancements and lessons learned are incorporated in a timely manner
  • Drive cost efficiencies from vendor partners via informed utilization, clear service expectations, and uniform accountability
  • Enhance implementation estimate processes via a consistent methodology and incorporation of prior experience
  • Partner with Implementation Program Executives, Global Delivery, and Clients to drive adherence to Alpha standards and or agreed client requirements. Minimize customization and ensure deviations are identified as change and incorporated into deal financials
  • Manage the partnership between CRD and Alpha under Alpha Integration and Configuration Standards (AICS) to effect and influence outcomes that allow for an efficient working relationship which demonstrates Alpha as "One State Street" for our clients.


What we value
  • Leadership and an ability to bring together teams across different levels and disciplines within the organization
  • Outstanding presentation, communication (oral & written), and relationship building skills across all levels of management. A detail-oriented disposition and clear, concise communication skills.
  • Strong critical thinking, problem solving, decision making and relationship management skills
  • The Enterprise Culture traits and behaviors - Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community


Education & Preferred Qualifications
  • 15+ years of industry experience with front, middle, and back-office integration, functionality, and platforms
  • Strong knowledge of existing State Street organizational constructs and teams required, in addition to deep understanding of middle and back-office systems, functions and services supported at State Street
  • Proven ability to work effectively with executive management
  • Demonstrated ability to build trust with clients
  • Demonstrated experience leading large transformational programs and capabilities to influence change
  • Strong communication, analytical, problem solving and organizational skills
  • Willingness and ability to travel.


Salary Range:
$170,000 - $267,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street Corporation

State Street Corporation Careers

Join the dynamic team at State Street Corporation, a leading financial services provider known for its commitment to innovation, leadership, and professional growth. As a global powerhouse in investment management and servicing, we offer unparalleled job opportunities that propel your career to new heights.

Work You’ll Do

At State Street Corporation, you’ll be part of a culture that values diversity, leadership, and continuous professional development. Engage in work that transforms the financial landscape and helps our clients achieve their investment goals. Our team at State Street is at the forefront of combining industry expertise with cutting-edge technology to deliver exceptional service and results.

Explore Our Job Opportunities

Whether you’re looking for an entry-level position or a senior role, State Street Corporation offers a range of career paths in areas such as asset management, data analytics, finance, and technology. Our hiring process is designed to identify and nurture talent, focusing on your skills and potential. Prepare your resume, ace the interview, and join a team that’s committed to your career growth.

Internship Programs

Kickstart your career with a State Street internship. Our programs provide hands-on experience, networking opportunities, and professional mentoring in a real-world setting. Interns at State Street gain valuable insights and skills that make them competitive candidates for full-time positions within our company.

Benefits and Growth

State Street Corporation is dedicated to the growth and well-being of our employees. We offer a comprehensive benefits package that supports both your professional and personal life. From advanced career training and leadership development programs to health and wellness benefits, we ensure that our team members have the resources they need to succeed.

Inclusive Culture and Diversity

We pride ourselves on fostering an inclusive environment where every employee can thrive. Diversity is not just embraced; it’s celebrated. At State Street, you’ll work alongside a diverse group of professionals who bring a wide range of perspectives and ideas to the table. Our diversity training programs are designed to enhance collaboration and innovation across our global team.

Stay Connected

Join Our Team Discover the career you’ve always wanted by exploring the job opportunities at State Street Corporation. We look for driven, curious, and innovative team players who are ready to make an impact. Search State Street jobs now and find the position that best matches your skills and interests. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Our careers blog provides you with the latest trends, tools, and advice to keep you ahead in your professional journey.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at State Street Corporation, where your career development is our priority. Join State Street Corporation and be part of a team that values innovation, leadership, and a commitment to excellence. Your future in the financial services industry starts here.
Learn more about State Street Corporation
Size
39,335 employees
Market Cap
$28.4 billion
Industry
Finance & Insurance
Net Income
$2.4 billion
Founded
1792
5 Year Trend
-4.9%
NASDAQ
STT
* Ladders Estimates

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