Head of Quality Laboratory Location: Stokesdale NC
Company: Ontex
Lead Quality. Drive Excellence. Make an Impact.At Ontex, we're driven by purpose-to deliver high-quality hygiene solutions that improve everyday life. We are looking for a
Head of Quality Laboratory who is passionate about quality, precision, and team leadership to take our laboratory operations to the next level.
If you thrive in a fast-paced manufacturing environment, enjoy solving complex challenges, and are ready to lead a team that ensures excellence from raw materials to finished product, this is your opportunity to make a meaningful impact.
Your Impact at OntexAs our Head of Quality Laboratory, you will play a critical leadership role in ensuring that all materials and finished products meet strict quality, safety, and regulatory standards. You'll lead laboratory operations, guide a skilled team, and partner cross-functionally to uphold and continuously improve product quality.
What You'll DoLeadership & Team Development- Lead, coach, and develop a team of Quality Lab Technicians
- Build capabilities aligned with global Ontex standards and best practices
- Set clear priorities and ensure effective workload planning
Quality & Compliance Excellence- Ensure compliance with GMP, GLP, GDP, ISO standards, and all safety regulations
- Maintain an audit-ready laboratory, delivering zero major or critical findings
- Oversee calibration programs and ensure accuracy of all lab equipment
Operational Effectiveness- Organize and optimize laboratory activities to support production and supply chain needs
- Ensure raw material and finished product testing meets defined inspection plans
- Own the product release process and support risk assessments for non-conforming materials
- Monitor lab KPIs, identify trends, and drive continuous improvement
Problem Solving & Continuous Improvement- Lead root cause analysis for material or product deviations
- Improve non-routine testing methods and laboratory processes
- Ensure timely closure of non-conformities and action plans
Cross-Functional Collaboration- Partner with teams across Production, R&D, Technical Services, Maintenance, Logistics, and Quality
- Align with global Ontex laboratory standards and share best practices across sites
What You BringEducation & Experience- Bachelor's degree (or equivalent experience) in a technical field; Chemistry/Chemical background preferred
- 2-5 years of experience in a laboratory environment, ideally within manufacturing
Technical Expertise- Strong knowledge of Good Laboratory, Manufacturing, and Documentation Practices
- Understanding of production processes and quality control systems
- Familiarity with ERP/SAP systems and MS Office tools
Leadership & Core Skills- Strong analytical mindset and attention to detail
- Effective communicator with the ability to influence across teams
- Proven organizational and prioritization skills
- Team-oriented leader with strong people management capabilities
Why Join Ontex?- Be part of a global organization committed to innovation and sustainability
- Lead a critical function that directly impacts product quality and customer satisfaction
- Work in a collaborative, cross-functional environment where your voice matters
- Opportunities to grow, develop, and make a real difference
Ready to Lead?If you're ready to take ownership of quality excellence and lead a high-performing laboratory team, we'd love to hear from you.
Apply today and help us deliver quality people can trust.If you're passionate about the role and believe you would be a great fit, we'd love to hear from you. We welcome candidates from all backgrounds to apply, ensuring a fair and transparent selection process. Should you have any questions, feel free to contact our HR department at
[email protected].
