Guardian Life Insurance

Head of Individual Markets Business Risk & Resiliency

Guardian Life Insurance$132K — $217K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in operational risk management or a related risk discipline in financial services; insurance experience preferred.
  • Strong analytical, decision-making, and problem-solving skills.
  • Ability to manage multiple priorities with flexibility and resourcefulness.
  • Desire and capability to lead change effectively.

Responsibilities

  • Act as a trusted advisor to leadership in implementing the Risk & Resiliency program.
  • Assess and ensure visibility of key risks at the Line of Business and process levels.
  • Execute the Business Resiliency framework, including disaster recovery planning and testing.
  • Manage the Risk Register in ServiceNow, focusing on data quality and completeness.
  • Aggregate risk data across domains and inform leadership of material themes and trends.
  • Coordinate risk activities, ensuring consistent linkage and escalation across domains.
  • Promote a risk-aware culture and support first-line risk ownership.

Benefits

  • Support and flexibility to achieve professional and personal goals.
  • Opportunities for skill-building and leadership development.
  • Philanthropic opportunities to engage with communities.
  • Inclusive benefits and resources for overall well-being.
Full Job Description
As the Head of Risk & Resiliency, you will execute the Risk & Resiliency frameworks for Financial Protection & Retirement Solutions (FPRS) and Client Solutions & Wealth Management (CSWM), Guardian's Individual Markets lines of business. You will manage the operational risk profile for FPRS and CSWM, aggregating risk across domains (Technology, Cyber, Data, Model, Compliance, Third Party, etc) and ensuring alignment to Guardian's risk appetite and tolerance. You will enable informed business decision-making by providing oversight, independent challenge, and proactive risk insights, supported by risk domain experts within Enterprise Risk Management (ERM).

You will
  • Act as a trusted advisor to FPRS and CSWM Leadership to drive the Risk & Resiliency program according to Guardian standards, in part by facilitating Risk Working Groups on a regular cadence for transparency and accountability. Escalate topics to the appropriate risk committees as warranted.
  • Assess key risks at the Line of Business and process level and ensure visibility into key risk action items through coordination and engagement with business process owners and risk and control partners.
  • Execute the Business Resiliency framework through development of business continuity plans and resiliency solutions for critical dependencies, regular testing, and oversight of plans, and managing business coordination of Disaster Recovery and Crisis Management efforts.
  • Own and drive maintenance of the Risk Register (ServiceNow) for FPRS and CSWM, including establishing reporting standards, promoting self-identification of risks, and ensuring data quality and completeness.
  • Oversee consolidation and synthesis of risk data across all domains to maintain an aggregated residual risk profile, assess alignment to risk appetite, identify material risk themes and trends, and inform LOB leadership and risk governance discussions.
  • Coordinate and integrate risk activities, including issues, events, Key Risk Indicators(KRIs), and stress scenario analysis, ensuring appropriate linkage, escalation, and consistency across domains.
  • Drive a risk-aware culture, enabling first-line ownership of risk and partnering with Business Risk Coordinators to promote consistent standards, effective issue identification, and timely escalation.


You are
  • A confident, visible leader and trusted advisor comfortable operating in a highly transparent environment, engaging senior leaders, risk committees, and cross-functional stakeholders to support informed business decision-making.
  • A change leader with strong business acumen who provides clear risk insights, credible challenges, and pragmatic trade-off perspectives to advance business priorities.
  • An exceptional communicator and collaborative relationship builder with a proven ability to partner across lines of business, risk domains, and enterprise functions to drive outcomes through others.


You have
  • 5+ years of experience in operational risk management or a related risk discipline within the financial services industry, insurance experience preferred.
  • Strong analytical, decision making and problem-solving skills.
  • Flexibility and resourcefulness in managing multiple priorities.
  • The ability to accelerate impact and the desire to lead change.


Reporting relationship

This position is an individual contributor reporting to the Head of Business Risk & Resiliency, who reports to our Chief Risk Officer within Enterprise Risk Management.

Location:

Hybrid role - 3 days in a Guardian office located in Hudson Yards, NYC; Holmdel, NJ; Stamford CT; Bethlehem PA; Boston, MA or Pittsfield, MA. 2 days WFH.

Salary Range:

$132,420.00 - $217,545.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

About Guardian Life Insurance

Guardian Life Insurance Careers

Join the Guardian Life Insurance team today and be part of a company that values growth, leadership, and innovation. As a leading provider in the insurance industry, Guardian Life Insurance offers a wealth of job opportunities that empower you to shape your future and strengthen your professional skills. Work You’ll Do At Guardian Life Insurance, you’ll collaborate with a diverse team of experts dedicated to providing exceptional service and innovative solutions to our clients. Our culture thrives on inclusivity and the shared ambition of our team members to drive positive change in the insurance sector. Explore a variety of career paths in areas ranging from customer service to financial advisement, each offering the potential to engage with transformative projects that impact lives. Our commitment to professional growth is evident in our robust training programs, including leadership development and diversity training, designed to enhance your skills and advance your career. Innovative Work Guardian Life Insurance is at the forefront of integrating cutting-edge technology and personalized service. Join us and contribute to initiatives that redefine industry standards and lead to more predictive and personalized customer experiences. Be Part of a Great Team Our team at Guardian Life Insurance is our strongest asset. We foster an environment where creativity and effectiveness are encouraged, making it a perfect place for those who seek to innovate and excel in their careers. With a focus on nurturing talent, we offer comprehensive benefits, competitive salaries, and a supportive atmosphere that advocates work-life balance. Future-Proof Your Career With Guardian Life Insurance, your career is future-proof. Dive into a range of employment opportunities that not only align with your current skills but also challenge you to grow and expand your capabilities. Whether you’re looking for a full-time position, an internship, or even leadership roles, Guardian Life Insurance is committed to helping you find the right path. Stay Connected Join Our Team Discover the job opportunities waiting for you at Guardian Life Insurance. We are continuously hiring and looking for individuals who are passionate, driven, and ready to contribute to our mission. Search open positions that match your skills and interests, and take the first step towards a rewarding career with us. Keep Up to Date Stay informed with the latest career tips, industry insights, and company news—all from the professionals who make Guardian Life Insurance a leader in the insurance industry. Our careers blog provides valuable information to help you prepare for your next interview, polish your resume, and enhance your networking abilities. Job Alert Emails Customize your experience by subscribing to job alerts and insider tips tailored to your preferences. Discover exciting and rewarding opportunities that await at Guardian Life Insurance, and see how you can contribute to our legacy of excellence and innovation. Join Guardian Life Insurance today and be part of a company that’s dedicated to your career growth and professional development.
Learn more about Guardian Life Insurance
Size
9,000 employees
Industry
Founded
1860

Similar Jobs

More Jobs at Guardian Life Insurance

More Finance & Insurance Jobs

Find similar Head of Individual Markets Business Risk & Resiliency jobs: