SumUp

Head of GTM Data and Commercial Operations

SumUp • $225K — $250K *
Boulder, CO 80302In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-10 years of experience in GTM Data, Revenue Operations, or Sales Operations at a senior level
  • Record of developing and scaling high-performing analytics teams
  • Expertise in modern GTM data stacks like Snowflake, dbt, and Salesforce
  • Ability to align strategy with operational details to improve business outcomes
  • Experience in global organizations balancing local and global needs
  • Strong communication skills to manage stakeholder expectations and priorities

Responsibilities

  • Lead the GTM Data and Commercial Operations team across various functions
  • Establish a unified framework for GTM metrics and strategic insights
  • Collaborate with engineering teams to enhance data processes and tooling
  • Implement AI-driven tools to optimize GTM operations
  • Work alongside multiple teams to improve key GTM metrics

Benefits

  • Work with global teams on impactful fintech projects
  • Participation in the Virtual Stock Option program for shared success
  • Focus on diversity and inclusion within the workplace
  • Generous annual leave policy with up to 28 days of paid vacation
  • Comprehensive health and life insurance coverage
  • Dedicated learning and development budget of $2,000 annually
  • 401(k) plan with company matching contributions
  • One-month sabbatical after three years of service
Full Job Description
Head of GTM Data and Commercial Operations

Boulder, Colorado | Full-time in office
What you'll do
  • Lead and unify the GTM Data and Commercial Operations organization spanning Analytics Engineering, Data Engineering, Revenue Operations, and GTM Experimentation setting clear ownership, rituals, and a prioritized roadmap
  • Build a single source of truth for core GTM metrics across acquisition funnels, sales productivity, retention, and merchant health scores, shifting the team from reactive requests to proactive strategic insight
  • Partner closely with US Platform Engineering and Run & Grow teams to design and deliver improvements to the data stack, tooling, and processes that drive measurable outcomes across acquisition, retention, and product efficiency
  • Champion an AI-heavy approach to GTM operations evaluating, piloting, and measuring AI-enabled tools and workflows that help Sales, Marketing, and Operations move faster and smarter, while maintaining the right governance and security guardrails
  • Partner with Sales, Marketing, Operations, Engineering, and Product to co-own improvements on our most important GTM metrics
You'll be great for this role if...
  • Extensive experience leading GTM Data, Revenue Operations, Sales Operations, or Growth Analytics functions at a senior level, with a track record of building and scaling high-performing teams that span analytics engineering, RevOps, and BI
  • Demonstrated ability to turn fragmented, reactive analytics and operations work into a coherent roadmap that delivers measurable business outcomes, not just reports and dashboards
  • Strong command of modern GTM data and tooling stacks (e.g. Snowflake, dbt, Salesforce, BI platforms), with enough architectural depth to make sound trade-off decisions in partnership with Platform and Engineering teams
  • Comfort operating across both high-level strategy and hands-on detail with the ability to set direction while staying close enough to the work to unblock the team and make good calls
  • Experience working within global, multi-region organizations, balancing local speed and business needs with global alignment, data governance, and security requirements
  • A confident communicator who can push back on ad hoc requests when they come at the expense of longer-term priorities, and bring partners along on that journey
Why you should join SumUp
  • Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Boulder office. This involves an office-first setup
  • Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
  • Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
  • Generous time off: 22 days of paid vacation, plus an extra day each year up to 28 days, public holidays, quarterly Wellness Days, and special leaves
  • Health and life coverage: medical coverage via Cigna, plus life insurance
  • A dedicated annual L&D budget of $2,000 for your individual development, which can be used to attend conferences and/or advance your career through further education
  • Financial security: 401(k) retirement scheme with SumUp matching
  • Break4me: 1-month sabbatical after 3 years of service

Salary range: $225,000 - $250,000 base and variable, depending on experience

About SumUp

SumUp is a financial technology company that provides payment solutions for small businesses. The company offers a range of payment processing options, including card readers, online payments, and invoicing. SumUp was founded in 2011 and is headquartered in Berlin, Germany. The company operates in over 30 countries and has over 1 million merchants using its services.
Learn more about SumUp
Size
1,500 employees
Industry
Finance & Insurance
Founded
2011
* Ladders Estimates

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