Head of Business Intelligence and Platforms Manager

Merck Group$130K — $175K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field with 5+ years of relevant experience.
  • Experience in optimizing enterprise platforms within matrixed organizations.
  • Proficient in business analytics including data extraction and KPI reporting.
  • Hands-on experience with tools such as Foundry, SFDC, and SQL.
  • Skilled in interpreting datasets and providing actionable insights.
  • Familiar with AI-enabled tools to enhance analytics workflows.
  • Strong stakeholder management and communication capabilities.

Responsibilities

  • Manage and improve the royalty management platform and related systems.
  • Maintain a backlog of platform enhancements based on user needs and compliance requirements.
  • Develop reports and dashboards for visibility on deal flow and contract compliance.
  • Analyze data from multiple sources to identify trends and opportunities for improvement.
  • Deliver actionable insights and recommend practical actions based on data analysis.
  • Build reusable analytics assets and promote self-service reporting to streamline processes.
  • Apply AI tools to enhance reporting efficiency and support analytics workflows.

Benefits

  • Health insurance coverage.
  • Paid time off (PTO) for work-life balance.
  • Retirement contributions to support future savings.
  • Potential for sales or performance-based bonuses.
Full Job Description
Location:

The Head of Business Intelligence and Platforms Manager is a hybrid role in Burlington, MA. Approximately 10% domestic travel is required to meet business needs.

Your Role:

In this pivotal role, you will lead the strategy and execution of business intelligence and platform management for a global Life Science Business Development organization. You will own and optimize the core platforms that power business and corporate development activities, while translating complex data into actionable insights that drive high-impact decisions. As a key connector across Business Development, Legal, Finance, IT, Product Management, and AI and Data & Analytics teams, you will shape how the organization leverages technology and intelligence to identify, evaluate, and accelerate growth opportunities.

Key Responsibilities:
  • Manage the royalty management platform and related business platforms, maintaining governance, documentation, user access, training, and continuous improvement.
  • Maintain a platform enhancement backlog that balances user needs, compliance requirements, and operational risk.
  • Develop and maintain reports, dashboards, and operational scorecards for royalty management, deal flow visibility, contract compliance, and leadership decision-making.
  • Analyze data across Foundry, SFDC, ERP systems, royalty platforms, contract systems, finance systems, and data lakes. Identify trends, risks, data quality issues, and process improvement opportunities.
  • Deliver actionable insights - not just reports. Explain drivers, root causes, and risks, and recommend practical actions to improve business outcomes.
  • Build reusable analytics assets, standardized reporting definitions, and self-service reporting approaches to reduce manual effort and improve decision-making consistency.
  • Apply approved AI and automation tools to streamline reporting, identify anomalies, summarize data, and accelerate insight generation. Identify and support responsible adoption of AI use cases across platform and analytics workflows.
  • Develop and monitor KPIs for platform performance, royalty operations, data quality, and process effectiveness. Perform root cause analysis for incidents and reporting issues and recommend improvements.


Who You Are

Minimum Qualifications:
  • Bachelor's degree in Business, Information Systems, Data Analytics, Computer Science, Software Engineering, Life Science, or a related field with 5+ years of relevant experience.
  • Demonstrated track record of owning and optimizing enterprise platforms in a complex, matrixed organization.
  • Strong business analytics skills across data extraction, analysis, dashboard development, KPI reporting, and insight generation.
  • Hands-on experience with enterprise tools including Foundry, SFDC, ERP systems (SAP, Oracle), SQL, Power BI, Tableau, Python, Snowflake, data lakes, royalty management platforms, and contract management systems.
  • Skilled at interpreting complex datasets, identifying business implications, and delivering concise, insight-driven recommendations that inform strategic decision-making.
  • Experience using AI-enabled tools or automation to improve analytics, identify patterns, or streamline reporting workflows.
  • Strong stakeholder management and communication skills. Proven ability to partner across functions and drive execution in a matrixed organization.


Preferred Qualifications:
  • MBA or Master's degree in Business, Information Systems, Data Analytics, Computer Science, Software Engineering, Life Science, or a related field with 3+ years of relevant experience.
  • Ability to work across multiple data sources, validate data quality, reconcile discrepancies, and document reporting logic and metric definitions.
  • Familiarity with complex licensing deal structures, royalty obligations, and downstream financial reporting requirements.
  • Advanced proficiency in tools such as JIRA, Confluence, SharePoint, Smartsheet, and similar platform and collaboration tools.
  • Experience applying AI, machine learning, NLP, or generative AI to analytics, reporting automation, anomaly detection, forecasting, or knowledge management use cases.
  • Experience in regulated or highly governed business environments with strong data integrity and governance practices.
  • Experience with LEAN, process improvement, automation, or digital transformation.
  • Skilled at building and presenting clear, insight-driven materials for business stakeholders and leadership.


Pay range for this position: $130,000 - $175,000

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here.

About Merck Group

Merck Group Careers

There has never been a more opportune time to join Merck Group, a leading science and technology company in healthcare, life science, and performance materials. Merck Group offers a plethora of job opportunities that cater to a variety of skills and professional aspirations, making it an ideal environment for both seasoned experts and those at the start of their career journey.

Work You’ll Do

At Merck Group, every team member contributes to breakthrough innovations in healthcare, life sciences, and electronics. The company's commitment to diversity and innovation fuels its leadership in various sectors, driving growth and transformation globally. Merck Group’s career paths are diverse, offering positions that challenge individuals to use their skills in new ways every day, supported by robust training programs and development opportunities.

Explore Job Opportunities and Growth

Merck Group is not just about jobs; it's about building a career. With a vast array of positions, from research and development to marketing and sales, the company is keen on hiring and nurturing talent to lead industry transformation. Merck Group’s dedication to professional growth is evident in its comprehensive benefits package and performance management processes that aim to maximize individual potential.

Internship Programs

Starting with an internship at Merck Group can be a pivotal step in securing a prosperous career. Interns gain invaluable industry experience, working alongside seasoned professionals and engaging in projects that offer real-world applications of their studies. Internships often lead to full-time employment opportunities, providing a seamless transition from education to professional employment.

Inclusive Culture and Leadership

Merck Group is proud of its inclusive culture that embraces diversity and fosters an environment where all employees can thrive. The company’s leadership is committed to creating a workplace where diverse ideas lead to innovative outcomes. Merck Group also offers diversity training to ensure all team members are equipped to contribute to the company’s inclusive goals.

Networking and Professional Development

Employees at Merck Group are encouraged to engage in networking and professional development activities that enhance their career trajectories. The company hosts various networking events, workshops, and seminars that are designed to hone skills and foster connections within the industry. Leadership development programs are also a cornerstone, preparing employees for future roles of increased responsibility.

Stay Connected with Merck Group Careers

Interested candidates can explore open positions that match their skills and interests through the Merck Group careers page. The company values curious, creative, and solution-driven team players who are eager to make an impact.

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Merck Group is continuously looking for individuals who are ready to drive innovation and lead in the global marketplace. Whether through full-time positions, internships, or leadership roles, Merck Group offers a career path filled with opportunities for growth, learning, and leadership.
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