National Express LLC

HCM Project Manager - Contract Role

National Express LLC$100K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of project management experience with demonstrated success in HR technology implementations.
  • Proven experience in leading Oracle Fusion HCM implementations across multiple functional areas.
  • Strong ability to manage cross-functional teams and align diverse stakeholders to project goals.
  • Exceptional communication skills, both written and verbal, with an emphasis on executive presentations.
  • Experience in managing project budgets and change control processes effectively.
  • Ability to coach less experienced team members while maintaining focus on project delivery.

Responsibilities

  • Develop and maintain an integrated project plan with HR and IT leads.
  • Coordinate activities across business and technical workstreams to manage dependencies.
  • Facilitate collaboration among teams to ensure alignment on project priorities.
  • Lead project execution through all phases including design and deployment.
  • Manage project risks, issues, and documentation throughout the project lifecycle.
  • Ensure organizational readiness and coordinate deployment activities with HR and IT leads.
  • Oversee quality assurance processes to align with program objectives.

Benefits

  • Medical, dental, and vision insurance coverage.
  • Basic life insurance coverage.
  • Paid time off (PTO) accrual and holiday pay.
  • Opportunity to enroll in a retirement savings plan.
Full Job Description
The Project Manager will work in close partnership with the HR Project Lead and IT Project Lead, serving as a core member of the program leadership team responsible for successful delivery of the Oracle Fusion HCM implementation. Together, these leaders will ensure alignment between business objectives, technical requirements, project execution activities, and change management efforts across the organization.

While the HR Project Lead will provide business leadership and ownership of future-state HR processes, and the IT Project Lead will oversee technical architecture, integrations, environments, security, and deployment readiness, the Project Manager will provide overall project coordination, governance, planning, risk management, and execution oversight to ensure successful delivery of the program.

Project Leadership and Delivery

  • Develop and maintain the integrated project plan in partnership with the HR Project Lead and IT Project Lead.
  • Coordinate activities across all business and technical workstreams to ensure dependencies are identified and managed.
  • Facilitate collaboration between functional, technical, and implementation partner teams to maintain alignment on priorities, milestones, and deliverables.
  • Partner with the HR Project Lead to ensure business requirements, process decisions, and organizational readiness activities remain on track.
  • Partner with the IT Project Lead to coordinate technical milestones, integration activities, data conversion efforts, testing cycles, and production readiness activities.
  • Lead project execution through discovery, design, configuration, testing, deployment, and hypercare phases.
  • Manage project scope, schedule, risks, issues, assumptions, dependencies, and decision logs.
  • Manage the end-to-end implementation budget, track spend against plan, and support formal change control processes for scope expansions.


Stakeholder Management

  • Work closely with the HR Project Lead and IT Project Lead to provide consistent communication and leadership across the program.
  • Facilitate governance forums, steering committee meetings, and executive reviews, ensuring leadership teams have the information needed for timely decision making.
  • Coordinate preparation of executive status reports, risk assessments, and project updates with HR, IT, and implementation partner leadership.
  • Ensure alignment among business stakeholders, technical teams, vendors, and executive sponsors.


Team Development and Knowledge Transfer

  • Partner with the HR Project Lead and IT Project Lead to develop internal team capabilities throughout the implementation.
  • Coach project team members on project management disciplines, governance processes, issue management, and implementation best practices.
  • Support functional and technical knowledge transfer efforts to ensure long-term sustainability following go-live.
  • Create an environment where team members can build Oracle Fusion implementation experience while maintaining delivery quality and accountability.


Change Management and Readiness

  • Collaborate with the HR Project Lead to coordinate organizational readiness, communications, training, and adoption activities.
  • Coordinate with the IT Project Lead to ensure technical readiness activities support deployment and stabilization objectives.
  • Help ensure business process changes, system changes, training strategies, and support models are integrated into a comprehensive readiness plan.
  • Support leadership teams in preparing managers and employees for future-state processes and technologies.


Quality, Risk, and Controls

  • Partner with the HR Project Lead and IT Project Lead to identify and manage cross-functional risks, dependencies, and constraints.
  • Facilitate resolution of issues requiring coordination across business, technical, compliance, and operational teams.
  • Ensure implementation decisions are documented, communicated, and aligned with program objectives.
  • Coordinate quality assurance activities across all workstreams while supporting implementation of Oracle Advanced Controls and governance processes.


Critical Success Factors

The successful candidate will demonstrate:

  • Proven ability to operate as part of a shared leadership model alongside business and technical leaders.
  • Exceptional stakeholder management skills with the ability to align HR, IT, Operations, Finance, Payroll, Benefits, and vendor teams.
  • Outstanding communication skills, including executive presentations, written communications, meeting facilitation, and issue escalation.
  • A collaborative leadership style that builds trust, develops internal talent, and drives accountability.
  • The ability to teach, mentor, and elevate an inexperienced project team while maintaining focus on delivery outcomes.
  • Experience leading at least two Oracle Fusion HCM implementations that included the modules in scope for this program, including Core HR, Benefits, Payroll, Time and Labor, Learning and Development, Recruiting, Talent, Performance, Analytics and Reporting, and Oracle Advanced Controls.


Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.

We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.

Company name is: Durham School Services

About National Express LLC

National Express LLC is a transportation company that provides student transportation, transit, and shuttle services. The company operates in the United States, Canada, and the United Kingdom. National Express LLC is a subsidiary of National Express Group, a global transportation company headquartered in Birmingham, England. National Express LLC was founded in 1972 as Durham Transportation and was acquired by National Express Group in 1999. The company has a strong commitment to safety and customer service, and has won numerous awards for its performance in these areas.
Learn more about National Express LLC
Size
20,000 employees
Industry

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