About the location:
Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.
Oversee the daily operations of Guest Services and ensure an exceptional experience for every guest. This position is part of the Rooms Division and reports to the Assistant Director of Rooms and Director of Rooms. Candidates must have valid authorization to work in the United States at the time of application.
Lead, mentor, and develop the Guest Services team by overseeing recruitment, training, scheduling, performance management, and daily operations while fostering a culture of teamwork, professionalism, and exceptional service.
Deliver outstanding guest experiences by managing arrivals and departures, responding to guest requests, resolving concerns, and ensuring all interactions reflect the highest standards of hospitality.
Strong understanding of Front Desk and Concierge operations, including Four Seasons service standards, policies, and procedures, with general knowledge of Housekeeping, hotel operations, and the local area.
Full timeschedule based on operational needs, including evenings, weekends, and public holidays
Salary Range:$81,000 - $99,000
Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth,etc)
Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
Excellent Training and Development opportunities
Learning & Development Subsidy
Many career opportunities within the hotel and to other Four Seasons
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meal and Paid Meal Break
Be part of a cohesive team with opportunities to build a successful career with global potential.
Learn more about what it is like to work at Four Seasons 6 visit us:
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
https://www.fourseasons.com/maui/landing-pages/property/careers.html
