TD Bank

Group Risk Specialist – US ORM Change Governance

TD Bank$91K — $145K *
US-Anywhere
+ 4 other locationsRemote
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • 7+ years in risk management, internal audit, or compliance within financial services
  • Experience with operational risk management and regulatory reporting requirements
  • Strong analytical and organizational skills with a focus on detail
  • Proven leadership ability with insight into risk functions

Responsibilities

  • Lead risk management activities including reporting on KRI and RCSA
  • Analyze operational risks and escalate key findings
  • Drive operational risk measurement activities and report on loss data
  • Establish and report on operational loss performance
  • Provide guidance and training on operational risk management

Benefits

  • Growth opportunities and skill development
  • Support for compliance with regulatory and internal requirements
  • Regular training programs on governance and risk
  • Encouragement to engage in open dialogue on compensation
  • Strong focus on interdepartmental collaboration
Full Job Description

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$91,000 - $145,600 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Risk Management

Job Description:

The Operational Risk Officer III provides a broad range of operational risk analysis, reporting and/or support to business partners. Acts as a specialist/expert in providing guidance/advice on a range of operational risk related matters within assigned area of specialization.

Department Overview:
TD Bank follows a Three Lines of Defense (LOD) Risk Framework: Risk Ownership (1LOD), Risk Oversight (2LOD), and Internal Audit (3LOD). The second line is independent of the business and provides policies, standards, and methodologies, with the authority to assess and challenge the first line to ensure adherence to those standards. The U.S. Operational Risk Management (ORM) Change Governance team is part of the 2LOD and responsible for establishing requirements, providing guidance, communicating governance requirements, and monitoring adherence to U.S. Change Governance and New Business and Product Approval (NBPA) Programs.  The team supports governance, reporting, regulatory compliance, and oversight activities across the U.S. organization.  The team interacts with business and risk stakeholders across the 1LOD and 2LOD to promote effective governance, regulatory compliance, risk transparency, and sustainable change implementation.

Depth & Scope:

  • May lead a small team or operate in a lead capacity managing risk activities such as KRI, CSI, RCSA and actions plan reporting on behalf of a key business or functional area
  • Supports businesses and processes that are generally diverse and large scale in nature and/or fairly complex in terms of Customer activities and transactions
  • Analyzes potential operational risks and ensures key risks are aggregated/escalated to appropriate areas
  • Contributes to the effective management of financial results and budgeting activities
  • Supports ongoing operational risk measurement activities by acquiring, analyzing, and reporting business operational or relevant loss data
  • Establishes and provides regular risk analysis and reporting on operational loss performance of the business
  • Supports business with analysis and reporting on operational risk issues and their impact which may include scenario analysis
  • Supports established enterprise-wide risk escalation, review, and approval processes, data management, policies, and risk assessment processes
  • Develops and maintains knowledge of existing and emerging risks across the business, and represents the business/function on TD Bank Risk Officer Committees or related working group/project teams
  • Possesses an understanding of the regulatory landscape and requirements, ensuring they are identified and articulated to business management as applicable
  • Supports TD Bank enterprise-wide operational risk strategies and/or corporate risk management requirements by guiding business partners through various operational or related risk management activates (e.g. Key Risk Indicators (KRI), Risk & Control Self Assessments (RSCA), etc)
  • Provides guidance, advice, and/or training and educational programs within own area of responsibility to improve business' understanding of related risk and emerging trends
  • Develops and fosters strong relationships with business unit management to improve communication of business-specific operational and/or related risk management issues
  • Participates in the review of scorecard results and/or capital allocation issues affecting overall risks and act as a key resource on risk issues for assigned businesses/specializations
  • Participates in regulatory reviews and/or completion of risk management surveys where applicable
  • Serves as subject matter expert (SME) role on risk matters for a key business area and provides guidance and/or advice to business management via risk related activities/processes
  • May be involved on risk related committees and/or related working groups as a SME and plays a lead role in research/analysis and/or integrating/implementing key risk management practices
  • Leads risk analysis and coordinates the collection, aggregation, and validation of potential losses/risk factors for assigned business area/unit

Additional Responsibilities:

  • Maintain U.S. Change Governance and NBPA Program policies, standards, methodologies, procedures, and supporting documents in compliance with regulatory requirements and internal requirements
  • Execute governance oversight activities to validate compliance with the U.S. Change Governance and NBPA Programs
  • Complete analysis of change data (e.g., risk assessments, reports, system extracts) to provide required reporting on Change and Delivery Risk
  • Document and distribute clear and concise meeting minutes within 24 hours of the meeting
  • Create executive ready presentations
  • Support committee secretary responsibilities (e.g., develop meeting agenda & materials, document meeting minutes, maintain mandate)
  • Execute required regulatory compliance management activities for the U.S. Change Governance and NBPA Programs
  • Communicate and work with stakeholders across 3LODs
  • Create and present training for U.S. Change Governance and NBPA Programs across various audience levels
  • Ensure supporting evidence is effectively documented and stored for all activities to maintain an effective audit trail
  • Provide timely and clear responses to stakeholders in alignment with U.S. Change Governance and NBPA Program requirements
  • Challenge stakeholders when supporting evidence doesn't clearly demonstrate compliance with the U.S. Change Governance and NBPA Programs  
  • Identify opportunities to streamline and automate processes (where appropriate), including with generative AI and agentic AI
  • Proactively identify and assess risks; escalate to management as needed; confirm findings and drive action plans to mitigate and manage risks
  • Monitor emerging issues, trends, and evolving regulatory requirements; assess impacts; and recommend actions to management
  • Manage deliverables and timelines and provide proactive status updates to management

Preferred Experience/Qualifications:
  • Ability to interpret guidelines, standards, policies, and analytical results to inform senior-level decision-making
  • Ability to work with large datasets and perform data analytics (e.g., trend analysis, anomaly detection, sampling)
  • Strong attention to detail, with the ability to identify root causes of issues and observations
  • Strong analytical and organizational skills, including the ability to manage multiple priorities and deadlines
  • Confidence and judgment to challenge the status quo and engage in constructive challenge when needed
  • Strong written and verbal communication skills; ability to build and maintain effective working relationships with cross-functional teams
  • Ability to locate, read, and understand regulatory guidance and how it applies
  • Hands-on experience and knowledge of leading industry practices pertaining to operational risk management, regulatory reporting requirements, and change and delivery risk management
  • Ability to lead a team and influence senior stakeholders across business and risk functions
  • 7+ years of experience in risk management, internal audit, controls testing, compliance, or a related field within financial services
  • Hands-on experience with Microsoft Copilot and other generative and agentic AI tools to automate and improve processes

Education & Experience:

  • Bachelors degree or progressive work experience in addition to experience below
  • 7 + Years of related experience
  • Proven project management skills and analytical ability, including tactical planning and process management
  • Demonstrated ability to effectively contribute to multidisciplinary working committees and to manage small/medium size projects
  • Demonstrated ability to develop and maintain strong business relationships including relationships with TDBFG
  • Ability to influence the decisions and actions of others without express authority
  • Ability to analyze information, identify trends, draw conclusions, present results and where appropriate provide recommendations on mitigating potential risks
  • Proven leadership experience, with strong background in TD Bank Operational risk management function(s)
  • Excellent written and verbal communication skills, including facilitation, presentation skills, public speaking ability, and positive public presence

Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

  • Domestic Travel – Occasional
  • International Travel – Never
  • Performing sedentary work – Continuous
  • Performing multiple tasks – Continuous
  • Operating standard office equipment - Continuous
  • Responding quickly to sounds – Occasional
  • Sitting – Continuous
  • Standing – Occasional
  • Walking – Occasional
  • Moving safely in confined spaces – Occasional
  • Lifting/Carrying (under 25 lbs.) – Occasional
  • Lifting/Carrying (over 25 lbs.) – Never
  • Squatting – Occasional
  • Bending – Occasional
  • Kneeling – Never
  • Crawling – Never
  • Climbing – Never
  • Reaching overhead – Never
  • Reaching forward – Occasional
  • Pushing – Never
  • Pulling – Never
  • Twisting – Never
  • Concentrating for long periods of time – Continuous
  • Applying common sense to deal with problems involving standardized situations – Continuous
  • Reading, writing and comprehending instructions – Continuous
  • Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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