Walmart

Group Director, Technology Operations

Walmart$160K — $320K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field or equivalent experience with 8 years in project/program management or 10 years in related experience.
  • Strong supervisory experience with at least 5 years in leadership roles.
  • Proven experience in translating technology investments into tangible business outcomes.
  • Knowledge of emerging technologies like AI, computer vision, and digital operations is desirable.
  • Strong financial acumen with skills in budget management and investment planning.
  • Ability to effectively communicate and influence senior executives.
  • Experience leading large-scale technology modernization initiatives in fast-paced environments.

Responsibilities

  • Lead key store technology initiatives to improve associate productivity and operational efficiency.
  • Drive program execution aligned with business priorities and technology strategy.
  • Collaborate with cross-functional teams to identify technology opportunities.
  • Oversee modernizations such as digital shelf labels and location-based technologies.
  • Champion and scale innovative technologies for operational insights.
  • Establish program goals and manage associated risks and stakeholder expectations.
  • Handle financial planning and resource allocation for various initiatives.

Benefits

  • Comprehensive health benefits including medical, vision, and dental coverage.
  • 401(k) plan with company matching and stock purchase options.
  • Generous paid time off policies including sick leave and parental leave.
  • Tuition reimbursement for education programs from high school completion to degree acquisition.
  • Additional benefits including disability coverage, company discounts, and adoption reimbursement.
Full Job Description
Position Summary...
Role Summary
The Group Director, Technology Operations, leads a portfolio of strategic store technology initiatives that help Walmart associates work more efficiently, improve inventory accuracy, and deliver a better customer experience. This leader drives the execution of innovative solutions that bring Walmart's value proposition to life-from AI-powered inventory visibility and digital shelf technology to associate tools, location services, and next-generation store applications.

This role partners closely with product, engineering, store operations, and executive leadership to identify opportunities where technology can create measurable business value. The ideal candidate combines strong operational and financial discipline with the ability to lead through influence, build high-performing teams, and accelerate the adoption of technology at scale.

What you'll do...
  • Lead a portfolio of high-impact store technology initiatives that improve associate productivity, inventory accuracy, and operational efficiency.
  • Drive execution across multiple programs, ensuring alignment with business priorities, technology strategy, and measurable business outcomes.
  • Partner with product, engineering, and store operations teams to identify opportunities where technology can simplify processes, eliminate waste, and create value.
  • Oversee large-scale deployments and modernization efforts, including associate tools, digital shelf labels, location-based technologies, and emerging store capabilities.
  • Champion innovation and help scale next-generation solutions, including AI and computer vision technologies that provide real-time operational insights.
  • Establish program goals, key milestones, and success metrics while proactively managing risks, dependencies, and stakeholder expectations.
  • Manage financial planning, investment decisions, and resource allocation across a diverse portfolio of initiatives.
  • Build alignment across senior leaders and cross-functional teams, communicating strategy, progress, and business impact effectively.
  • Foster a culture of accountability, collaboration, innovation, and continuous improvement while developing future leaders across the organization.


What you'll bring...
  • Experience leading complex technology programs, products, or operational initiatives at scale.
  • Proven ability to translate technology investments into measurable business value and operational outcomes.
  • Strong leadership skills with a track record of building high-performing teams, driving accountability, and creating alignment across diverse stakeholder groups.
  • Experience partnering with engineering, product, and business teams to deliver technology solutions in fast-paced environments.
  • Financial acumen and investment planning experience, including budget management, prioritization, and business case development.
  • Ability to balance strategic thinking with operational execution while managing multiple priorities and competing demands.
  • Strong communication and influence skills, including experience working with senior executives and cross-functional leadership teams.
  • Knowledge of emerging technologies such as AI, computer vision, location services, automation, or digital operations technologies is highly desirable.
  • A forward-thinking mindset with a passion for innovation, continuous improvement, and solving complex operational challenges.


Preferred Qualifications
  • Experience supporting retail, supply chain, store operations, logistics, or large-scale field operations environments.
  • Experience leading technology modernization or enterprise transformation initiatives.
  • Familiarity with technologies that support inventory management, fulfillment, workforce productivity, or in-store operations.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $160,000.00 - $320,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 8 years' experience inproject management, program management, program operations, or related area.Option 2: 10 years' experience in project management, program management, program operations, or related area.5 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 7 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

802 Respect Dr, Bentonville, AR 72716, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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